Business Application Consultant

• Jul 2018 - Present

Quality Implementation Service Delivery : Responsible for ensuring high quality services are provided to clients including: Ensuring the consulting and training services for all projects are performed within the framework and standards provided in Elite’s project quality model (PQM) including utilization of standard project implementation methodology templates, completion of project documentation including activity recap, issues lists, and status reports, and adhering to project communication plans, escalation procedures, and budget reporting. Participating in client meetings and providing consulting expertise on projects to address tasks including developing client training strategies, conducting business requirements analysis, and designing and developing client solutions. Providing daily client service and initial issue escalation to Project Management for assigned large clients. Skills and Knowledge : Responsible for actively participating in ongoing training and development sessions to ensure knowledge, skills and experience provided to the clients is appropriate for the projects assigned including: Train-the-trainer sessions designed to educate the Elite team on methods for training clients in a variety of settings including basic classroom and introduction to standard training materials such as agendas, quick reference guides, training techniques, testing materials, and functional application knowledge, process reviews including ’best practice reviews’, requirement and GAP analysis, and onsite . Interdepartmental Interaction : Responsible for actively coordinating with other Consulting team members, Support, development, and client assigned project manager to ensure that issues affecting projects are effectively resolved. Work collaboratively across different departments and groups within a matrix organization, with an ability and desire to teach and share knowledge with others in a clear and concise manner. Show less

Enterprise Resources Planning Specialist- APPLICATION CONSULTANT

• Oct 2013 - Jun 2018

ERP consultation and implementation the configuration of core modules. Ability to handle all consultancy deliverables that span the project life-cycle, such as Design Builds, Confirming the Business Model,Workshops, User Training, Testing, Support, Opening Balances and Go Live support. · Process Integration, trial, Operation Mappings and Service Interfaces to integrate multiple ERP functional modules which are based on technical specifications · Actively participate in design and implementation of extensive enterprise applications and middle-ware projects · Hands on and well versed with AP/AR GL, Inventory modules · Trouble shoot queries related to installation and design of ERP software · Install, configure, modify and customize the software · Handle technical and functional issues regarding ERP solutions · Test, debug, update, and maintain ERP software solutions · Handle ERP Life-Cycle project implementations · Help clients with technological and computer problems · Assist in the diagnosis and maintenance of computer systems · Work with the team in troubleshooting situations · Help clients to understand the security and safety procedures with internet and computer systems · Work effectively and efficiently with the IT Support Team Show less

Account Manager

• Dec 2012 - Oct 2013

ENO-CRES-ACCOUNTS PAYABLES

• Jun 2011 - Oct 2012

Responsibilities: Overall an analysis profile- Analysis of Vendors, invoices and interaction with all the internal clients across globe. Analysis of Vendor invoices and reaching out to proper internal client/ requestor for fixing up the issues in the invoices. And then release the invoice for processing Vendor maintenance audit- Analysis of all the Vendors that are set up in the system, scrutinizing the same on the basis of the supporting documents and keeping a record of all the data. Handling Helpdesk- Group mailbox wherein all the Vendors and the internal client raise queries day in and day out for payment queries, Vendor set ups, and any other Accounts Payable related queries , replying them with proper data and keeping a track of the same. Same is maintained within SLA of 1 day. Payment generation of invoices on a daily basis. Coordinated with Vendor Screening team in USA to resolve Vendor mapping queries for new vendors in order to update Global Vendor database of the firm. Analysis of the Outstanding checks for the last 3 months and sending reminders to the concerned requestor to cash the Show less

Sr. Executive finance

• Jan 2010 - Jun 2011

Executive- finance

• 2006 - 2009