Experience

Everywhere General Trading CO LLC

• United Arab Emirates
• Import & Export
• 1 - 100 Employee

• Global Travel Manager & Administrator.

  • Sep 2022 - Oct 2023

  Ensuring smooth execution of end-to-end travel management process and administrative activities… • Developing SOPs & policies, streamlining all aspect of travel management, bringing in efficiency, cost saving, profits, and accountability • Making Travel arrangements for Employees (Angola & Dubai), Boss & his Family, Friends & Relatives, VIP & CIP guests, Executives, clients & User’s. • Arranging their Air Tickets, Visas ((Preparing all required documents like covering, invite… Show more Ensuring smooth execution of end-to-end travel management process and administrative activities… • Developing SOPs & policies, streamlining all aspect of travel management, bringing in efficiency, cost saving, profits, and accountability • Making Travel arrangements for Employees (Angola & Dubai), Boss & his Family, Friends & Relatives, VIP & CIP guests, Executives, clients & User’s. • Arranging their Air Tickets, Visas ((Preparing all required documents like covering, invite letters and applying through portals as per the areas), Hotels, Issuance, Transfers, Forex, Sports tickets, and Site Seeing Inbound Tourism • Keeping Track of Open/Unused Air Tickets & Airline membership Data for Boss & family, taking care of meals, seat & chauffeur services • Collaborating for bookings with travel agencies, cost-effective airline portals, hotels bookings online or offline as per the best available options • Ensuring safe and efficient travel operations, in accordance with organizational policies and guidelines • Obtains approval from leadership teams for travel requests and expenses that exceed established limits • Liaise with vendors for best price do comparative analysis and negotiate with them for cost optimization and savings to our company • Collaborating with various department heads for developing the business and smooth travel function and follow proper policies • Taking Responsibilities of work post office hours in emergencies and getting the work done smoothly in all emergency last minute travels. • Maintaining good relationship with vendors, car rental & Airlines sales to get good contracted rates and handle all documentation including payments, Itineraries, Visas and filing on timely Manner • Handling administrative duties including office equipment, housekeeping, etc., handling office supplies, pantry supplies, organizing & labeling, maintaining files and documents, • Arranged meetings for Company VIP guest and assisted for all.

• Global Travel Manager

  • Sep 2022 - Oct 2023



Sadaf Designs

• United Arab Emirates
• Construction
• 1 - 100 Employee

• Sales & Travel Coordinator

  • Apr 2021 - Sep 2022

  • Handling Sales & Travel coordination, supporting sales, ensuring order satisfaction, coordinating with other departments , motivating staff, Preparing Monthly and Weekly Reports for related to management and employee travels. When travel arrangements are within approved travel reasons and budget limits, make all arrangements and reservations as requested. Serve as a general resource and point of contact for travel or Sales related issues or concerns. • Arrange travel bookings and ticket… Show more • Handling Sales & Travel coordination, supporting sales, ensuring order satisfaction, coordinating with other departments , motivating staff, Preparing Monthly and Weekly Reports for related to management and employee travels. When travel arrangements are within approved travel reasons and budget limits, make all arrangements and reservations as requested. Serve as a general resource and point of contact for travel or Sales related issues or concerns. • Arrange travel bookings and ticket arrangements for management and for Employees and company guests. Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Research, negotiate, and secure rate with airlines, car rental companies, and Hotels, Maintaining records of all management and employees’ tickets. • Act to ensure safe and efficient travel operations, in accordance with Organizational policies and guidelines .Obtains approval from leadership for travel requests and expenses that exceed established limits • Coordinate with Estimator, get the Signage quotation approved, share and follow up with clients to get the job order on time. On approval, verify the documents, update in Task Bench Software, forward to respective team for payment collection, production, Installation and get completion report. • Compiling reports from sales team with clients updates, monitoring their schedules and pushing for job orders, Prepares travel itineraries and distributes travel arrangements. • Arranging the gate pass for work schedules and documents required for DED approval, work permit, RTO approvals, etc. • Liaising with vendors for best price and negotiate and do comparison on websites & Survey accordingly for cost saving of company. Show less • Handling Sales & Travel coordination, supporting sales, ensuring order satisfaction, coordinating with other departments , motivating staff, Preparing Monthly and Weekly Reports for related to management and employee travels. When travel arrangements are within approved travel reasons and budget limits, make all arrangements and reservations as requested. Serve as a general resource and point of contact for travel or Sales related issues or concerns. • Arrange travel bookings and ticket… Show more • Handling Sales & Travel coordination, supporting sales, ensuring order satisfaction, coordinating with other departments , motivating staff, Preparing Monthly and Weekly Reports for related to management and employee travels. When travel arrangements are within approved travel reasons and budget limits, make all arrangements and reservations as requested. Serve as a general resource and point of contact for travel or Sales related issues or concerns. • Arrange travel bookings and ticket arrangements for management and for Employees and company guests. Manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support. Research, negotiate, and secure rate with airlines, car rental companies, and Hotels, Maintaining records of all management and employees’ tickets. • Act to ensure safe and efficient travel operations, in accordance with Organizational policies and guidelines .Obtains approval from leadership for travel requests and expenses that exceed established limits • Coordinate with Estimator, get the Signage quotation approved, share and follow up with clients to get the job order on time. On approval, verify the documents, update in Task Bench Software, forward to respective team for payment collection, production, Installation and get completion report. • Compiling reports from sales team with clients updates, monitoring their schedules and pushing for job orders, Prepares travel itineraries and distributes travel arrangements. • Arranging the gate pass for work schedules and documents required for DED approval, work permit, RTO approvals, etc. • Liaising with vendors for best price and negotiate and do comparison on websites & Survey accordingly for cost saving of company. Show less



Batlivala & Karani Securities India Pvt. Ltd.

• Financial Services
• 100 - 200 Employee

• Travel Manager

  • Jun 2016 - Jun 2020

  Primarily responsible in ensuring smooth execution of end to end process travel management of Pan India level and a part of the ADMIN Team.Developing SOPs and policies, streamlining every aspect of travel management, brining in efficiency and accountability.Supervising the day to day functions for travel & accommodation of staff, executives & clients for their domestic & international travel, visa processing, issuance of passports and travel documents for first time travelers.• Collaborating… Show more Primarily responsible in ensuring smooth execution of end to end process travel management of Pan India level and a part of the ADMIN Team.Developing SOPs and policies, streamlining every aspect of travel management, brining in efficiency and accountability.Supervising the day to day functions for travel & accommodation of staff, executives & clients for their domestic & international travel, visa processing, issuance of passports and travel documents for first time travelers.• Collaborating for bookings with travel agencies, hotels bookings online or offline as per the best offer availability, Even booking Meetings & Conference rooms, car rentals, airlines; Visas (Preparing all required documents like covering, Invite letters etc.)and other agencies for travel insurance, Forex and other services as and when required during travel. Ensuring cost optimization thru effecting vendor management and securing the best available deals with lucrative corporate offers.Managing logistics for corporate and clients during “Annual Investor Conference” and onsite support during conference time.Part of the Admin Team to manage the admin requirements of office and manage office supplies. Maintaining and Filing of Records, and arranging appointments for internal and external customers. Management for a group of 100+ passengers during a Destination Wedding at Thailand & assistance to event manager. Maintaining complete data in Excel for event Show less Primarily responsible in ensuring smooth execution of end to end process travel management of Pan India level and a part of the ADMIN Team.Developing SOPs and policies, streamlining every aspect of travel management, brining in efficiency and accountability.Supervising the day to day functions for travel & accommodation of staff, executives & clients for their domestic & international travel, visa processing, issuance of passports and travel documents for first time travelers.• Collaborating… Show more Primarily responsible in ensuring smooth execution of end to end process travel management of Pan India level and a part of the ADMIN Team.Developing SOPs and policies, streamlining every aspect of travel management, brining in efficiency and accountability.Supervising the day to day functions for travel & accommodation of staff, executives & clients for their domestic & international travel, visa processing, issuance of passports and travel documents for first time travelers.• Collaborating for bookings with travel agencies, hotels bookings online or offline as per the best offer availability, Even booking Meetings & Conference rooms, car rentals, airlines; Visas (Preparing all required documents like covering, Invite letters etc.)and other agencies for travel insurance, Forex and other services as and when required during travel. Ensuring cost optimization thru effecting vendor management and securing the best available deals with lucrative corporate offers.Managing logistics for corporate and clients during “Annual Investor Conference” and onsite support during conference time.Part of the Admin Team to manage the admin requirements of office and manage office supplies. Maintaining and Filing of Records, and arranging appointments for internal and external customers. Management for a group of 100+ passengers during a Destination Wedding at Thailand & assistance to event manager. Maintaining complete data in Excel for event Show less



CWT

• United States
• Travel Arrangements
• 700 & Above Employee

• Senior Travel Counselor

  • Sep 2009 - Jun 2016

  •Well-Handled the travel bookings for Prestigious Corporates like “Siemens Pvt Ltd”, Deloitte Haskins & Sells LLP, Australia & New Zealand Bank, Rolta India Pvt Ltd, Monsanto, Huntsman, Castrol, UTV, L’Oreal, Teradata , Vodafone, Percept and BASF as their Implant Desk & Back office as per their requirement’s. •Managing their travel arrangements, taking care of international & domestic tickets & hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating… Show more •Well-Handled the travel bookings for Prestigious Corporates like “Siemens Pvt Ltd”, Deloitte Haskins & Sells LLP, Australia & New Zealand Bank, Rolta India Pvt Ltd, Monsanto, Huntsman, Castrol, UTV, L’Oreal, Teradata , Vodafone, Percept and BASF as their Implant Desk & Back office as per their requirement’s. •Managing their travel arrangements, taking care of international & domestic tickets & hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating arrangements ,Meals, Special assistance at airport, Meet & Greet etc.Offering timely and accurate itinerary to their Global Travel Department, with best possible deals & offers•Processing cancellation of tickets as and when requires, facilitating the refunds and following up for credit notes. Documenting and maintaining accurate record of Daily Sales Report of tickets issued, reissued, refunded, voided, liaising with Head Office for timely submission of invoices of the same to the Clientele, assistance to accounts team for recovery of the outstanding payments & credit cards payments ,issues related to declined cards & doing timely reversals•Supported many other key accounts for back office activities and domestic & international queries, coordinating for mapping etc. AWARDS & RECOGNITIONS: • Two times recipient of awards for “Efficient handling of VIP /CIP along with I Applaud Card’s from Managers” • Received the “Excellence in Performance Award” Show less •Well-Handled the travel bookings for Prestigious Corporates like “Siemens Pvt Ltd”, Deloitte Haskins & Sells LLP, Australia & New Zealand Bank, Rolta India Pvt Ltd, Monsanto, Huntsman, Castrol, UTV, L’Oreal, Teradata , Vodafone, Percept and BASF as their Implant Desk & Back office as per their requirement’s. •Managing their travel arrangements, taking care of international & domestic tickets & hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating… Show more •Well-Handled the travel bookings for Prestigious Corporates like “Siemens Pvt Ltd”, Deloitte Haskins & Sells LLP, Australia & New Zealand Bank, Rolta India Pvt Ltd, Monsanto, Huntsman, Castrol, UTV, L’Oreal, Teradata , Vodafone, Percept and BASF as their Implant Desk & Back office as per their requirement’s. •Managing their travel arrangements, taking care of international & domestic tickets & hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating arrangements ,Meals, Special assistance at airport, Meet & Greet etc.Offering timely and accurate itinerary to their Global Travel Department, with best possible deals & offers•Processing cancellation of tickets as and when requires, facilitating the refunds and following up for credit notes. Documenting and maintaining accurate record of Daily Sales Report of tickets issued, reissued, refunded, voided, liaising with Head Office for timely submission of invoices of the same to the Clientele, assistance to accounts team for recovery of the outstanding payments & credit cards payments ,issues related to declined cards & doing timely reversals•Supported many other key accounts for back office activities and domestic & international queries, coordinating for mapping etc. AWARDS & RECOGNITIONS: • Two times recipient of awards for “Efficient handling of VIP /CIP along with I Applaud Card’s from Managers” • Received the “Excellence in Performance Award” Show less



Blue Star Air Travel Services (I) Pvt. Ltd.

• India
• Leisure, Travel & Tourism
• 1 - 100 Employee

• International Travel Consultant

  • Dec 2007 - Jul 2009

  • International travel bookings, ticketing, re issuance, re-routing, refunds ,group bookings for PAN India sub-agents and clients, engaging with airlines sales personnel for attractive offers and deals. • Managing Itineraries to all TC areas, point to point travel, checking fares & issuing tickets in GDS-Galileo, Amadeus & Abacus software. • Analyzing performance, consolidating and achieving the ticketing sales targets, liaising with 2 other branches for effective performance and target… Show more • International travel bookings, ticketing, re issuance, re-routing, refunds ,group bookings for PAN India sub-agents and clients, engaging with airlines sales personnel for attractive offers and deals. • Managing Itineraries to all TC areas, point to point travel, checking fares & issuing tickets in GDS-Galileo, Amadeus & Abacus software. • Analyzing performance, consolidating and achieving the ticketing sales targets, liaising with 2 other branches for effective performance and target achievements. They provided training in Sabre system Show less • International travel bookings, ticketing, re issuance, re-routing, refunds ,group bookings for PAN India sub-agents and clients, engaging with airlines sales personnel for attractive offers and deals. • Managing Itineraries to all TC areas, point to point travel, checking fares & issuing tickets in GDS-Galileo, Amadeus & Abacus software. • Analyzing performance, consolidating and achieving the ticketing sales targets, liaising with 2 other branches for effective performance and target… Show more • International travel bookings, ticketing, re issuance, re-routing, refunds ,group bookings for PAN India sub-agents and clients, engaging with airlines sales personnel for attractive offers and deals. • Managing Itineraries to all TC areas, point to point travel, checking fares & issuing tickets in GDS-Galileo, Amadeus & Abacus software. • Analyzing performance, consolidating and achieving the ticketing sales targets, liaising with 2 other branches for effective performance and target achievements. They provided training in Sabre system Show less



UNIGLOBE GRANDSLAM TRAVELS

• India

• Trainee –Travel Account Manager

  • Apr 2007 - Nov 2007

  Managed their travel arrangements, taking care of international & domestic tickets, Group Bookings, hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating arrangements ,Meals, Special assistance at airport, Meet & Greet etc. • Documenting and maintaining accurate record of Daily Sales Report of tickets issued, reissued, refunded, voided, liaising with Head Office for timely submission of invoices of the same to the Clientele, Managed their travel arrangements, taking care of international & domestic tickets, Group Bookings, hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating arrangements ,Meals, Special assistance at airport, Meet & Greet etc. • Documenting and maintaining accurate record of Daily Sales Report of tickets issued, reissued, refunded, voided, liaising with Head Office for timely submission of invoices of the same to the Clientele,



RIVA TRAVEL SERVICES

• India

• Travel Consultant

  • Mar 2006 - Feb 2007

  Booking international & domestic tickets & issuing from IATA agents since Riva was NON IATA firm, hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating arrangements ,Meals, Special assistance at airport, Meet & Greet etc. Submitting the bills on timely manner and getting the payments cleared. Booking international & domestic tickets & issuing from IATA agents since Riva was NON IATA firm, hotels booking, visa, forex, PRO, Passport, Tourism, Car bookings, WEB/TELE check in, Seating arrangements ,Meals, Special assistance at airport, Meet & Greet etc. Submitting the bills on timely manner and getting the payments cleared.