Experience

United Decoration Company

• United Arab Emirates
• Construction
• 1 - 100 Employee

• Sales Executive

  • Feb 2016 - Present

  Subsidiary of Belhasa International Co Subsidiary of Belhasa International Co



wadi degla investment

• Sales Representative

  • Jan 2014 - Present

  Job Description and Main Tasks and Duties: *-Maintaining and developing relationships with existing customers via meetings, telephone calls and Email. *- Negotiating variations in price and specifications with managers *-Recording sales and order information and sending copies to the Manager in the end of the day *-Reviewing own sales performance, aiming to meet or exceed targets *-Gaining a clear understanding of customers and requirements *-Making accurate, rapid cost calculations, and providing customers with quotations *-Prepare sales action plans and strategies *-Plan and conduct direct marketing activities *-Develop and make presentations of company products and services to current and potential clients *-Develop sales proposals *-maintain sales activity records and prepare sales reports *-participate in sales events *-Monitor competitors, market conditions and product development *-Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. *-Organize and distribute staff schedules. *-Handle customer questions, complaints, and issues. Show less



Bank Audi

• Sales Representative

  • Jan 2011 - Nov 2013

  * Working as a “Sales Representative in Credit Card & Loans Department “. Job Description and Main Tasks and Duties: *- Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned market segment to generate new business for the bank’s services . *-Makes telephone calls and in-person visits and presentations to existing and prospective customers. Researches sources for developing prospective customers and for information to determine their potential. *-Develops clear and effective written proposals/quotations for current and prospective customers. Expedites the resolution of customer problems and complaints. *-Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups. *-Analyzes the market’s potential and determines the value of existing and prospective customers value to the bank. *- Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities. Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the segment. *-Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. *-Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Feb 2009 - Dec 2010

  • deal directly with customers either by telephone, electronically or face to face • respond promptly to customer inquiries • handle and resolve customer complaints • obtain and evaluate all relevant information to handle product and service inquiries • provide pricing and delivery information • perform customer verifications • set up new customer accounts • process orders, forms, applications and requests • organize workflow to meet customer timeframes • direct requests and unresolved issues to the designated resource • manage customers' accounts • keep records of customer interactions and transactions • record details of inquiries, comments and complaints and record details of actions taken prepare and distribute customer activity reports Show less