Mina Adel

Operations Manager at Carpe Diem Egypt
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Location
Cairo, Cairo, Egypt, EG

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Experience

    • Egypt
    • Travel Arrangements
    • 1 - 100 Employee
    • Operations Manager
      • Nov 2021 - Present

      • Manage operations for a company specializing in school trips, camps, and events • Develop and implement strategies to improve efficiency and effectiveness • Ensure successful planning and execution of events • Lead and motivate team members to provide exceptional service • Build and maintain relationships with clients, vendors, and partners • Analyze and improve operational performance. • Manage operations for a company specializing in school trips, camps, and events • Develop and implement strategies to improve efficiency and effectiveness • Ensure successful planning and execution of events • Lead and motivate team members to provide exceptional service • Build and maintain relationships with clients, vendors, and partners • Analyze and improve operational performance.

    • Egypt
    • Advertising Services
    • 1 - 100 Employee
    • Sales And Marketing Specialist Freelancer
      • Jan 2016 - Present

      • Accomplishes marketing objectives by planning, developing, implementing, and evaluating field sales action plans. • Provides information by collecting, analyzing, and summarizing data and trends. • Accomplishes marketing and organization mission by completing related results as needed. • Hosting events for companies and Marketing their products in several halls and embassies as: 1. Eva Pharma campaign in Budapest embassy in Cairo, Egypt. 2. Emirates NBD campaign in the American University in Cairo. 3. Vodafone campaign in North Coast. 4. Uber and Uber Eats Campaign in Cairo. Show less

    • Egypt
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Marketing Coordinator
      • Aug 2021 - Nov 2021

      • Develop strategic marketing initiatives and activities • Create branded advertising campaigns, and support the marketing and design teams by coordinating and collating content. • Conduct market research to identify marketing opportunities and negotiate media coverage. • Manage print contractors and other promotional vendors. • Develop strategic marketing initiatives and activities • Create branded advertising campaigns, and support the marketing and design teams by coordinating and collating content. • Conduct market research to identify marketing opportunities and negotiate media coverage. • Manage print contractors and other promotional vendors.

    • Junior Auditor
      • Jan 2021 - Aug 2021

      Inspecting financial statements to catch errors, misstatements and fraud • Collect all documentation necessary for reporting and audits. • Evaluating financial statements and assessing accounts for accuracy and compliance. • Reporting on errors and fraud and Providing feedback reports on findings. Inspecting financial statements to catch errors, misstatements and fraud • Collect all documentation necessary for reporting and audits. • Evaluating financial statements and assessing accounts for accuracy and compliance. • Reporting on errors and fraud and Providing feedback reports on findings.

    • Egypt
    • Spectator Sports
    • 100 - 200 Employee
    • Sports leader
      • Oct 2020 - Dec 2020

      • Plan my orders and forecasts to ensure the models availability • Obtain the best possible lead-time and price • Manage the capacity and production planning of my suppliers • Pilot my activity: Turnover, margin and performance • Mange the continuous improvement of Supply Performances • Plan my orders and forecasts to ensure the models availability • Obtain the best possible lead-time and price • Manage the capacity and production planning of my suppliers • Pilot my activity: Turnover, margin and performance • Mange the continuous improvement of Supply Performances

    • Team Leader
      • Sep 2018 - Oct 2020

      • Administered Adventure trips and summer camps for schools where campers travel experience the out of the comfort zone experience for Children. • Leading a group of youth in Nature oriented sports & activities in GOUNA Camps where Hobbies are discovered potentials would be explored, and talents be discovered. also works in Themed camps in different locations such as Kitesurfing, Sailing, Rowing, Ski, Golf, Cooking camps, and more. • Enhancing children’s knowledge about their own country and history, hence, day events are organized in some of Egypt’s landmarks like the Pyramids, The Egyptian Museum, Salah El Din Citadel, and more. Show less

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Call Center Agent
      • Jan 2016 - Nov 2016

      • Resolved customer issues and ensured satisfaction • Handled customer anger effectively • Assisted other advisors in understanding new systems and resolving system bugs • Managed escalations on behalf of team leader and operations manager • Resolved customer issues and ensured satisfaction • Handled customer anger effectively • Assisted other advisors in understanding new systems and resolving system bugs • Managed escalations on behalf of team leader and operations manager

Education

  • Cairo University
    Bachelor of Commerce - BCom, Business, Management, Marketing, and Related Support Services
    2015 - 2019

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