Min Hong
Consumer Marketing at Credit Acceptance- Claim this Profile
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Bio
Experience
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Credit Acceptance
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United States
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Financial Services
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700 & Above Employee
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Consumer Marketing
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Feb 2023 - Present
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Independent Marketing Consultant
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Jun 2018 - Feb 2023
San Francisco Bay Area Helping digital, ecommerce, and direct to consumer brands achieve top line and new customer growth through efficient paid digital marketing. Clients: Beautylish Good Molecules Honeylove Vital Proteins Knock Numerade MOB Beauty
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Credit Karma
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United States
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Consumer Services
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700 & Above Employee
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Growth Marketing Senior Manager
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Dec 2019 - Jan 2023
San Francisco Bay Area
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Shopkick by Trax
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United States
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Advertising Services
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100 - 200 Employee
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Director of User Growth and Lifecycle Marketing
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Jun 2018 - Oct 2019
San Francisco Bay Area - 130% increase in paid users year over year while reducing cost per acquisition by 30% - Drove 21% YoY increase in monthly active users in Q4 via new user acquisition and lapsed user campaigns - 19% YoY increase in unique purchasers on the app via targeted seasonal campaigns and continued iteration of lifecycle campaigns to drive feature adoption from new users - Led execution of new user acquisition and lifecycle channels such as direct mail and SMS marketing
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Beautylish
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United States
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Personal Care Product Manufacturing
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1 - 100 Employee
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Marketing Manager
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Dec 2014 - May 2018
- Own all paid customer acquisition channels including SEM, display, retargeting, and social and >5x monthly new customers - Designed a/b tests on purchase and post-purchase experience to drive 15% increase in repeat rates - Created market response model to attribute return on ad spend and optimize spend across multiple channels - Organize offline events including trade shows and product/brand launch events
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Cognizant
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Senior Consultant
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Oct 2013 - Dec 2014
- Helped design and manage partner sales enablement program for one of client’s largest reseller partners to sign up 20 new logos for new cloud computing service - Managed change request process for new subscription billing and fulfillment platform to prioritize 20+ items per phase for development team - Organized week long workshop for 40+ attendees – creating agenda, breakout session materials, and findings summary – to develop disposition plan for 200+ applications
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University of Michigan - Stephen M. Ross School of Business
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United States
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Higher Education
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700 & Above Employee
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MBA Candidate - Class of 2013
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Sep 2011 - May 2013
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Campbell's
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United States
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Food and Beverage Services
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700 & Above Employee
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Ecommerce Intern
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Jun 2012 - Aug 2012
- Developed long term strategy recommendations and customer acquisition tactics to accelerate growth of online grocery channel - Partnered with corporate finance to forecast P&L margins for pure play and retailer delivered channels - Created product mix guidelines based on online grocery consumers' purchasing habits.
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Manager
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May 2008 - Jul 2011
- Led sales consulting project to uncover $22 million of savings for the customer while identifying end user and IT operational benefits - Designed new B2B value selling tool to add an incremental 10% to company's revenues and acquire new clients - Created and analyzed annual survey of B2B marketing organizations, identifying key trends and challenges to position firm as a thought leader in customer referencing
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Trianz
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United States
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Business Consulting and Services
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700 & Above Employee
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Consultant
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Feb 2007 - Feb 2008
- Collaborated with team members to build new year-end planning tool to reduce the number of sales territory disputes from 18,000 to less than 20 - Initiated and led internal training session on advanced Excel functions to over 100 consultants to increase capabilities of firm
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Capgemini
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France
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IT Services and IT Consulting
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700 & Above Employee
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Staff Consultant
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Jul 2006 - Feb 2007
- Collected business requirements and wrote over 10 functional requirements documents for custom developed objects in new CRM system - Managed team of offshore developers to ensure timely delivery and testing of objects
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Education
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University of Michigan - Stephen M. Ross School of Business
Master of Business Administration (MBA) -
University of California, Berkeley
B.S., Industrial Engineering and Operations Research