Experience

Bien Venu Event Center

• United States
• Events Services
• 1 - 100 Employee

• Event Coordinator

  • Jun 2020 - Present

  Responsibilities: • Proven effective organizational and time management skills; must be able to prioritize/coordinate multiple projects/activities in a fast-paced environment with tight deadlines. • Create and update Banquet Event Orders (BEOs)/Room Diagrams and communicate weekly (at a minimum) with Event Center Managers and staff in BEO meetings. • Maintain oversight, along with Event Manager, in the preparation of building to meet the requirements of upcoming events/shows. • Assist with the completion of pre-event estimates and post-event financial settlements. • Assist with advising clients on services available from the facility and independent contractors for events. • Function as a liaison between users of the facility and the facility staff. • Coordinate communication between Event Manager, Event Center staff and client’s show staff while serving as Event Coordinator. • Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction. • Gain a competency and utilize various event software platforms. • Research and resolve customer service issues. • Communicate clearly and concisely in the English language, both orally and in writing. • Establish and maintain effective working relationships with clients, co-workers, part-time staff, guests/public. Show less



Ameriprise Financial Services, Inc.

• United States
• Investment Banking
• 1 - 100 Employee

• Marketing Manager

  • Mar 2019 - Mar 2020

  My primary focus is to direct the overall marketing and communication functions of the practice to deliver the Discerning Wealth brand promise In Waterloo, Hiawatha and Davenport. Also uphold our unique value proposition in the marketplace to target potential prospects, existing customers and advisor recruits. Responsible to create, coordinate and execute events focused on recruiting clients for new business. Also coordinating events for existing VIP clients for client appreciation and referral business, This included venue selections, vendor selection/coordination, invitation lists and invitation creation, and post event analytics for effectiveness. Show less



Professional Insurance Planners and Consultants (PIPAC)

• United States
• Insurance
• 1 - 100 Employee

• Operations and Marketing Coordinator

  • May 2015 - Jan 2019

  Assisted the operations manager, works on special projects for PIPAC, and coordinates company events. Provided support for the marketing staff and general agent needs assuring the highest level of quality customer service. Assisted the operations manager, works on special projects for PIPAC, and coordinates company events. Provided support for the marketing staff and general agent needs assuring the highest level of quality customer service.



EverFi

• United States
• E-Learning Providers
• 300 - 400 Employee

• Schools Account Manager

  • Jun 2013 - Feb 2015

  EverFi partners with leading companies and foundations to bring critical skills technology at no cost to K-12 schools. EverFi focuses on teaching, assessing, badging, and certifying students in critical skills such as financial and digital literacy. As a Schools Manager, I manage accounts and outreach to schools, districts and educational programs and manage implementation, staff training, and support. I also work to develop community partnerships and work with the sponsors that make bringing these platforms to schools possible. Worked remotely for EverFi, Inc. which is located in Washington, D.C. Provided daily and weekly reports to management of progress and updates from sponsors. Traveled as needed to client locations and home office for team meetings. Show less



Kaplan

• United States
• Education Administration Programs
• 700 & Above Employee

• Director, Financial Literacy and Student Outreach

  • Apr 2012 - Nov 2012

  Responsible for all areas pertaining to Kaplan Higher Education's and Kaplan University's financial education of students, graduates, borrowers and employees. This includes campus training, updating campuses of new legislation and maintaining updated training materials to meet accrediation requirements. Worked closely with online financial literacy vendor to ensure upcoming graduates and graduates obtain access to financial literacy tools.• Managed nationwide group of high performing Directors who led all efforts around financial literacy, financial aid, and accounts receivables at the 80+ Kaplan ground campuses.• Drove performance in each of these areas by fostering a clear and collaborative relationship with multiple constituents including campus presidents and regional leaders.• Drove financial literacy by defining requirements and sourcing for an external provider to provide services that could be fully implemented into the Kaplan process. Completed RFP process, negotiated contracts and business requirements including stringent data security standards. Integrated sophisticated web based system into the student process.• Drove process improvements by consolidating local business office functions into a centralized approach. Maintained touch points on campus, while driving redundant processes to centralized locations. Show less

• National Financial Literacy Manager/ Director Default Prevention and Management

  • Sep 2003 - Nov 2012

  Responsible for following the Cohort Default Rate objectives of the institution and ensuring that goals are met or exceeded with each reporting year. Responsibilities include: Staying abreast of current and proposed Federal Student Aid legislation and documenting internal procedures. Manage default prevention and financial literacy initiatives. Identify training and procedural needs at the campus level, research and implement "best practices" for default management, gainful employment, and financial literacy, as well as regulatory changes. Train staff on presentation of Entrance and Exit counseling. Implemented financial literacy curriculum and comprehensive entrance and exit Interviews designed to educate students on their rights and responsibilities as student loan borrowers and to prepare them for a successful financial future after graduation. • • Managed nationwide group of high performing Directors who led all efforts around financial literacy, financial aid, and accounts receivables at the 80+ Kaplan ground campuses.• Drove performance in each of these areas by fostering a clear and collaborative relationship with multiple constituents including campus presidents and regional leaders.• Drove financial literacy by defining requirements and sourcing for an external provider to provide services that could be fully implemented into the Kaplan process. Completed RFP process, negotiated contracts and business requirements including stringent data security standards. Integrated sophisticated web based system into the student process.• Drove process improvements by consolidating local business office functions into a centralized approach. Maintained touch points on campus, while driving redundant processes to centralized locations. Show less