Experience

Qvinci Software

• United States
• Software Development
• 1 - 100 Employee

• Solutions Consultant

  • Apr 2021 - Present

  Working with small- to medium-size businesses to solve reporting and consolidation needs. Accountants, franchise owners, corporate and non-profits all benefit from the patented technology Qvinci provides. Working with small- to medium-size businesses to solve reporting and consolidation needs. Accountants, franchise owners, corporate and non-profits all benefit from the patented technology Qvinci provides.



Cognizant

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Lead

  • Aug 2016 - Apr 2021

  Manage high-performing, multi-generational and multi-cultural team for leading social media client. Decreased attrition by more than 65% within one quarter Evaluate data for weekly employee metric reviews Host bi-weekly client review meetings Use cultural awareness for nuanced leadership Educate and mentor staff for product knowledge and corporate values. Manage high-performing, multi-generational and multi-cultural team for leading social media client. Decreased attrition by more than 65% within one quarter Evaluate data for weekly employee metric reviews Host bi-weekly client review meetings Use cultural awareness for nuanced leadership Educate and mentor staff for product knowledge and corporate values.



Harte Hanks

• United States
• Advertising Services
• 700 & Above Employee

• Teleservices Supervisor

  • May 2015 - Jun 2016

  Interviewing and hiring diverse staff. Supervising and training teleservice agents in corporate citizenship and sales. Assisting OM with client-facing reports and data. Provide mentorship and Human Resources counseling to all Outbound staff. Interviewing and hiring diverse staff. Supervising and training teleservice agents in corporate citizenship and sales. Assisting OM with client-facing reports and data. Provide mentorship and Human Resources counseling to all Outbound staff.



Idealstor

• United States
• Computer and Network Security

• Independent Contractor

  • Sep 2014 - Apr 2015

  Responsible for creating original content for Idealstor's online presence. Press releases, e-blasts, offers and CRM. Assisted the CTO, CFO and Channel Sales Manager in reaching their overall unit goals as well as provide needed outside viewpoints to the company's messaging and branding. Additionally, I stepped into Sales and Production. Responsible for creating original content for Idealstor's online presence. Press releases, e-blasts, offers and CRM. Assisted the CTO, CFO and Channel Sales Manager in reaching their overall unit goals as well as provide needed outside viewpoints to the company's messaging and branding. Additionally, I stepped into Sales and Production.



Minecor

• United States
• Advertising Services
• 1 - 100 Employee

• Independent Contractor - Team Lead

  • Feb 2014 - Sep 2014

  Trained team members in revenue generation and corporate responsibilities. Increased sales and production by 35%. Trained team members in revenue generation and corporate responsibilities. Increased sales and production by 35%.



Eddie Bauer

• Hill Country Galleria. Bee Cave, TX

• Assistant Store Leader

  • Jan 2010 - Jun 2014

  Responsible for opening and closing store. Verifying and ensuring proper cash handling. Train and mentor staff. Responsible for opening and closing store. Verifying and ensuring proper cash handling. Train and mentor staff.



Austin Free-Net

• Austin, Texas

• Director Of Communications And Marketing

  • Dec 2011 - Jun 2013

  Austin Free-Net is a nonprofit organization that works diligently to close the digital divide in Austin, Texas. AFN offers free Internet and computer acccess, as well as basic computer classes to any adult. Visit http//:www.austinfree.net to make a donation, volunteer or simply check us out. Austin Free-Net is a nonprofit organization that works diligently to close the digital divide in Austin, Texas. AFN offers free Internet and computer acccess, as well as basic computer classes to any adult. Visit http//:www.austinfree.net to make a donation, volunteer or simply check us out.



Horseshoe Bay Resort

• Content Manager

  • Mar 2011 - Dec 2011

  Created social media campaign and original e-blast communication. Increased e-blasts from quarterly to weekly. Wrote and issued press materials. Managed PR and Ad agencies. Created social media campaign and original e-blast communication. Increased e-blasts from quarterly to weekly. Wrote and issued press materials. Managed PR and Ad agencies.



Caring Kids Foundation

• Executive Director

  • Oct 2008 - Nov 2009

  Coordinate and lead 501(c)3 which provided weekend meals for elementary school-aged children. Worked within strict budget. Hosted interfaith food drives, creating tens of thousands of dollars in savings. Wrote all grant requests. Coordinate and lead 501(c)3 which provided weekend meals for elementary school-aged children. Worked within strict budget. Hosted interfaith food drives, creating tens of thousands of dollars in savings. Wrote all grant requests.



MGM Resorts International

• United States
• Hospitality
• 700 & Above Employee

• Public Relations Manager

  • Dec 1996 - Apr 2008