Experience

England-Thims & Miller, Inc.

• United States
• Civil Engineering
• 100 - 200 Employee

• Assistant Project Manager

  • Jan 2022 - Present



O.W.L.Resource Center (Offering Ways to Live)

• Sanford, FL

• Founder

  • Aug 2015 - Present



Sanford Police Department

• United States
• Law Enforcement
• 1 - 100 Employee

• Volunteer

  • Jan 2013 - Jan 2022



Riley & Company, Inc.

• Sanford, FL

• Project Coordinator / Service Manager

  • Jan 2014 - Dec 2021

  Provide sales assist through inbound calls and emails for contractors, engineers, distributors, and customers. Acting as a liaison between customer and FLDEP/City/County Compliance Inspector(s). Utilize technical data and knowledge to provide technical support to resolve system issues including pump-out and repairs. Met with customers to discuss service/product(s) needs to develop effective and practical solutions. Provide sales assist through inbound calls and emails for contractors, engineers, distributors, and customers. Acting as a liaison between customer and FLDEP/City/County Compliance Inspector(s). Utilize technical data and knowledge to provide technical support to resolve system issues including pump-out and repairs. Met with customers to discuss service/product(s) needs to develop effective and practical solutions.



Fluid Control Specialties Inc

• United States
• Utilities
• 1 - 100 Employee

• Inside Sales Representative/ Service Coordinator

  • Aug 2008 - Dec 2013

  Managed, maintained and built various territories throughout Florida & Puerto Rico. Expedited customer orders /repair tickets when needed and perform all customer service dates to endure quality service. Researched customer issues and implemented solutions that proved to be efficient and effective. Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships. Customer follow ups after completion of sales / service/ repair to assess satisfaction and resolve any technical or service concerns. Show less



Premier Coach of NYC

• Bronx, New York, United States

• Executive Administrative Assistant

  • Mar 2005 - Jul 2007

  Liaison between public and C.E.O.; performed administrative support for the Charter Department. Maintained/scheduled all appointments/interviews for C.E.O. Kept accurate up to date confidential clients' files and assisted with general accounting receivable functions. Telephone support/customer service to Lost and Found; Administrative duty included but not limited to: typing, answering phone, email & faxing, word processing, and filing Manage databases as assigned prepare letters, labels, envelopes, documents, reports, etc. Assist personnel when needed at the request of the employee’s assigned supervisor. File, copy, and/or deliver or mail documents. Assist with purchase requisitions, claim vouchers, ordering, and bids. Ensure that all work is carried out in a safe and efficient manner. Be available for emergencies 24 hours a day, 7 days a week. Perform other duties as assigned/needed. Fill in for other positions as necessary. Maintain a positive attitude with team/unit. Maintain good public relations Show less



Operation Prison Gap

• Inside Sales Administrator

  • Sep 1997 - Mar 2005

  Responsibilities included supporting the inside sales department by, answering sales calls, conduct and participate in calling campaigns, maintaining relationships with current clientele, attending tradeshows and promoting product. Responsible for visitation schedule and act as a trainer in the field. Contact current Correctional Facilities with in the State of New York and arrange to exhibit and display advertising and promotional materials. Sets up displays to attract attention of prospective customers in the transportation industries. Assist in administrative support by helping with shipping & receiving, and sample requests. Acts as an order taker, help with estimate and bids. Show less