Experience

KAVALRI

• Australia
• Retail
• 1 - 100 Employee

• Showroom Assistant Store Manager

  • Feb 2020 - Present



Bevilles Jewellers

• Australia
• Luxury Goods & Jewelry
• 1 - 100 Employee

• Diamond buyer assistant & product administrator

  • Feb 2017 - Nov 2019

  On maternity leave May 19 to Jan 20

• Sales Associate

  • Apr 2016 - Jan 2017



NQT Education

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Casual centre supervisor

  • Sep 2013 - Jan 2017

  Promoting education services to parents of school students. Assist in parent inquiries to equip them with necessary tools/information for their children to be successful in the classroom and life. Ad-hoc office duties include: - Cash/payment management. Reconciliation of payments against number of classes students are enrolled for. - Update/enter data for class attendances levels. - Allocate quantities of term workbooks and homework books to 9 different centres: Bankstown, Inala, Cranbourne, Burwood, Westall, Springvale, Preston, Footscray and Keilor Downs. - Supervise springvale centre of approximately 30 staff and 500~ students.



OrotonGroup

• Australia
• Retail
• 100 - 200 Employee

• Dual site store manager

  • Aug 2015 - Mar 2016

  Management of the Oroton boutique in Chadstone and its concession store in the David Jones department. My duties include:- Reporting financials to upper management- Drive sales through strategic action plans conducted on weekly/monthly/quarterly basis- Coaching/training team members to implementing strategic selling steps in line with business needs and brand positioning- Conduct daily/weekly feedback to team and communicate recent promotions, future goals and how we are going to achieve them as a team- Stock room/inventory control and management- Check and record cycle count disparities, record of theft and follow up on daily isolation count- Weekly order of store supplies/packaging- Organize Monday airbag to HO and repairs to manufacturers- Manage record of product returns/ quality issues and reporting to Regional Manager- Visual merchandising ambassador role (includes coaching team members on visual merchandising standards)- Consolidation of stock to factory- Archive of documents, communication records, rosters, sales and deliveries/transfer documentation- Pre sale set up- Management of a team of 15~

• Assistant Manager

  • Jul 2014 - Aug 2015

  Assisting in the management of Oroton boutique in Chadstone and its concession store in the David Jones department. During this time, I also have had the experience in helping to close one of Oroton's store in the Melbourne Central, thereby gaining some experience in managing products movement and organising consoles as required. My duties include:- Stock room/inventory control and management- Check and record cycle count disparities, record of theft and follow up on daily isolation count- Weekly order of store supplies/packaging- Organize Monday airbag to HO and repairs to manufacturers- Manage record of product returns/ quality issues and reporting to Regional Manager- Visual merchandising ambassador role (includes coaching team members on visual merchandising standards)- Consolidation of stock to factory- Archive of documents, communication records, rosters, sales and deliveries/transfer documentation- Pre sale set up

• Temporary Store Manager

  • Sep 2014 - Oct 2014

  As the store was closing down within a month, my responsibilities include planning and organising for smooth product console to other stores and organising fixtures to be packed up for delivery to point of dropoffs.

• Retail Sales Consultant

  • Nov 2013 - Jun 2014

  As a retail sales assistant in a luxury retail store concept, we are required to display excellent customer service concept and be accountable for our own achievements of daily targets and K.P.Is.Responsibilities include:- Maintaining current VM standards- Excellent customer service- Building solid VIP connections and maintaining regular contact to drive sales- Motivation for self-learning for new products as each new season arrives



Ziera Shoes NZ Ltd

• Manager, Ziera Doncaster

  • Mar 2009 - Sep 2013

  Driving sales and achieving higher customer conversion through training and innovation in management and leadership. Responsibilities include: - Identifying S.W.O.T of store/brand/team and applying that to new strategies to achieve growth and K.P.Is - Training team members and following up with appraisals and support - Future planning by determining ahead of time the requirements of the business in line with marketing, future sales, trends and stocktake. - In regards to loss prevention, ensuring that team is empowered with full training and understood that customer service is key to reduce losses - Management of team of 7+ team members.



Cotton On Group

• Australia
• Retail
• 700 & Above Employee

• Manager, Cotton On Crown Casino

  • Jan 2008 - Jan 2009

  My responsibilities include: - Reporting daily sales results versus sales budget and KPIs achieved - Maintaining stock replenishment to minimize missing sales/opportunities to upsell - Visual merchandising to standards/VM guide provided - Store gridding and allocating responsibilities to team members throughout the day - Customer service and fitting consultant - Coaching, training and follow up appraisals with team members - Communicating promotional events to team members and "how to drive sales" by taking advantage of current promotions - Management of 10+ team members



Fast Future Brands

• Retail
• 1 - 100 Employee

• Assistant Manager

  • Jun 2006 - Dec 2007

  Assistant managing for two of Fast Future Brands flagship stores: TEMT and Valleygirl at Melbourne central. For the business needs, I also have had the experience of helping out to set up for clearance outlets of Valleygirl Express at Melbourne Central and Waverley Gardens. - Management of 10+ team members each in store (Valleygirl and Temt) - Temporary management of Valleygirl Express whilst recruiting for a manager. - Duties include conducting stocktake, managing inward deliveries of more than 100+ boxes each store on a weekly basis and creative visual merchandising to drive sales and rotation of stock to deplete excess stock and reduce stock holding.



Foodworks

• Food & Beverages
• 1 - 100 Employee

• Shop assistant/ weekend assistant manager

  • Apr 2002 - Dec 2007

  My responsibilities include: - Serving customers at the Deli counters in accordance to OHS guidelines. - Dealing/negotiating with suppliers for stock purchases/promotional deals - Visual merchandise promotional items to drive sales - Analyse sales results and purchase of products for weekly replenishment - Usage of deli small goods shaving machine, scales, pallet jacks and hand trucks to support daily tasks and responsibilities My responsibilities include: - Serving customers at the Deli counters in accordance to OHS guidelines. - Dealing/negotiating with suppliers for stock purchases/promotional deals - Visual merchandise promotional items to drive sales - Analyse sales results and purchase of products for weekly replenishment - Usage of deli small goods shaving machine, scales, pallet jacks and hand trucks to support daily tasks and responsibilities