BI / Data Analyst

• Dec 2022 - Present

Professor - Econometrics

• Oct 2021 - Present

* Deliver lectures to students from the Business Intelligence master on topics such as simple linear regression, multiple linear regression, regularizations, time series analysis. All this using R so they can implement this in the most automatized and innovative way.* Prepare course materials such as syllabi, homework assignments, and handouts* Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction

Assistant Professor

• Apr 2020 - Sep 2022

* Assist professor from the curses of data science with python, text mining and image recognition, data science at work, product development (data science) and others. * Evaluate and grade students’ classwork, assignments, and papers.* Deliver lectures if the Professor is not able to attend.* Compile, administer, and grade examinations* Maintain regularly scheduled office hours to advise and assist students

Sr. Business Intelligence Analyst

• Mar 2022 - Dec 2022

* Work closely with the Paid Media team and help them with all the reporting and deep analysis needs. * Provide Tableau data visualizations and reports that convey key metrics to enable strategic decision-making.* Perform root-cause analyses to identify issues within our tracking system or data pipelines that could be affecting key KPI's and making us lose money.* Work closely with the Data Engineering team to help create and optimize custom datasets to enable reporting

Business Intelligence Analyst

• Nov 2019 - Mar 2022

* Design, build and automate business metrics into self-serve dashboards via Tableau.* Build and maintain reports, dashboards and metrics, in addition to monitoring the integrity and validity of the data reported.*Take on ad-hoc queries and analytical tasks to help the business effectively leverage data in day-to-day decisions and processes.* Build automatized alerts to notify about the intraday performance.

Marketing Business Intelligence Partner

• May 2016 - Nov 2019

* Strategic partner to the prepaid side of the business. Responsible of monitoring the performance of key KPI's by building and automatizing reports and visualizations. * Analyze the performance of the business by analyzing KPI's like new clients, revenue, churn, and others to develop automatic alerts and propose alternatives to improve. * Build statistical forecasts of churn, revenue, reactivations to provide visibility of the performance of the business to the executive team. * Build client segmentations to improve the outcome of the sales campaigns. * Requirement gathering and project scoping sessions with business users and executive stakeholders. Show less

Data mining - Analista Modelación y Predicción

• Apr 2013 - May 2016

* Build statistical models and analysis to unravel patterns and trends hidden in the vast transactional data. I was mostly focused in the credit card side of the business. These analysis helped the executive team to define new strategies related to credit card fees and benefits.* I was responsible of performing root-cause analysis to answer the questions from the executive team. Then I needed to translate these technical findings into a business friendly way to share them. * I showed the benefits of statistical and in depth analysis to the recent acquired bank in Honduras. I showed them all of our reports available and what they could accomplish by utilizing all their stored data. Show less

Business Intelligence - Analista Data Warehouse

• Oct 2011 - Apr 2013

* The team was responsible to solve all the data needs in the corporation. We had around 500+ requirements by month. This situation created the need to automatize all reporting in every possible way. * The reports that I provided where use to offer loans to the clients among many others, so high attention to detail was a key skill. * The company decided to upgrade our BI self-service tool and I showed more than 15+ departments how to interact with the new tool and how to obtain the data they needed. Show less

Call Center Representative

• Dec 2009 - Sep 2011

* Responsible for helping the customers of credit cards to confirm their balance, confirm transactions, request new services, follow up active requests, request monthly payments for their balance, etc. In summary make their lives easy in everything related to their credit card.