Millie Mwango

Communications Assistant at African Centre for Technology Studies
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Contact Information
us****@****om
(386) 825-5501
Location
Kenya, KE
Languages
  • French -
Skills

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Bio

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Experience

  • African Centre for Technology Studies
    • Communications Assistant

  • ACTS
    • Public Relations and Communications Officer

  • Kenya Airways
    • Customer Care Representative
      • Apr 2006 - Aug 2006

      Handling matters concerning customer complaints and feedback • Customer Relations. • Acknowledging customer complaints, compliments or suggestions to assure customers and indicate course of action. • Acknowledge and respond to complaints, compliments and suggestions made by customers. • Preparing weekly reports to create awareness of Opportunities to Improve. (OTI’S). • Liaising with outstations to investigate service failures. • Corporate citizenship. • Media relations. • Public Relations. • Marketing Kenya Airways products Show less

Education

  • Edith Cowan University , Australia , Daystar University- MA
    Bachelor of Arts (B.A.), Public Relations and Marketing
  • Kenya High School, Air Tours and Travel

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