Creative Executive

• May 2022 - Present

Social Media Manager

• Sep 2021 - May 2022

Freelance social media manager for luxury brands. This involves engaging with the audience via DMs and comments, creating in-depth monthly analytics reports, creating and putting in place crisis management flows and researching social media trends and algorithm updates. Freelance social media manager for luxury brands. This involves engaging with the audience via DMs and comments, creating in-depth monthly analytics reports, creating and putting in place crisis management flows and researching social media trends and algorithm updates.

Social Media Marketing Manager and Consultant

• Apr 2021 - Oct 2021

Content creation and social media management for Seanda's social media accounts and their clients.Professional set up of all social media accounts.Consistent social media trend research.Multiple leads have been generated through consistent content publishing and engagement.Since starting reach has increased by 70% while web traffic generated from social media accounts has seen a 300% increase. Content creation and social media management for Seanda's social media accounts and their clients.Professional set up of all social media accounts.Consistent social media trend research.Multiple leads have been generated through consistent content publishing and engagement.Since starting reach has increased by 70% while web traffic generated from social media accounts has seen a 300% increase.

Brand Representative

• Sep 2018 - Jul 2021

-I provide great customer service by anticipating and responding to customer needs and remaining approachable and welcoming to ensure a positive store environment.-I initiate conversations and connect with the customer by communicating in a genuine and articulate way and always prioritise the customer.-I assist the leadership team with the visual displays, asset protection and consumer trends.-I ensure i have sufficient product knowledge to provide the best customer experience.-I act as a liaison between the customer and management, communicating both the internal guidelines and policies to the consumer as well as passing on feedback to the leadership team about the customer experience.

Sales Associate

• Aug 2015 - Jan 2018

- Encouraged customer loyalty by prioritising providing exceptional customer service, in turn boosting growth and revenue. - Acted as a liaison between the customer and management, communicating both the internal guidelines and policies to the consumer as well as passing on feedback about the customer experience.- Assisted leadership in observing customer trends to report back to the buying team. - Encouraged customer loyalty by prioritising providing exceptional customer service, in turn boosting growth and revenue. - Acted as a liaison between the customer and management, communicating both the internal guidelines and policies to the consumer as well as passing on feedback about the customer experience.- Assisted leadership in observing customer trends to report back to the buying team.

Sales Assistant

• Nov 2014 - Sep 2017

- Created content for the store's social media accounts.- Worked alongside management to provide excellent customer service and promote customer loyalty and boost sales.- Ensured the shop floor was fully stocked and organised.- Worked with customers to build outfits and help style them based on their preferences. - Created content for the store's social media accounts.- Worked alongside management to provide excellent customer service and promote customer loyalty and boost sales.- Ensured the shop floor was fully stocked and organised.- Worked with customers to build outfits and help style them based on their preferences.

Tutor

• Apr 2016 - Apr 2017

- Planned and ran two tutor sessions a week after school teaching basic maths and english to a reception student. - Planned and ran two tutor sessions a week after school teaching basic maths and english to a reception student.

Playworker

• Jan 2016 - Jul 2016

- Prepared and delivered activities for groups of up to 60 children aged 4-11 years old, focusing on participation, development, and enjoyment.- Ensured all policies and procedures were adhered to by both myself and the children in my care, including health and safety, and safeguarding procedures. - Prepared and delivered activities for groups of up to 60 children aged 4-11 years old, focusing on participation, development, and enjoyment.- Ensured all policies and procedures were adhered to by both myself and the children in my care, including health and safety, and safeguarding procedures.