Miller Morrow

Senior Product Manager at Skookum, a GlobalLogic company
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency

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Trent Hawthorne

With his intellectual aptitude, business judgment, strong interpersonal skills, and solid work ethic, Miller has a bright future and a rewarding career ahead of him. We first met Miller when he pitched our own software to us during the interview process -- a challenging test, to be sure -- and we were all impressed with his research, preparedness, and ability to "own the room" and engage his audience. We gave him an opportunity and he jumped in with both feet and learned like a sponge. Within a year I was trusting him to run conference calls with high-ranking executives at our biggest partner companies, something I would only empower teammates to do that I had great trust in. He authored and shared with our group some of the best internal presentations/pitches I saw, built out of a strong sense of analytical ability and strong writing skills. He's an impressive professional with a huge growth curve still ahead! Excited to see where he takes his career.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Product Manager
      • Aug 2020 - Present

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Head of Product
      • Oct 2018 - Mar 2020

      Led a development team following agile methodology to build a cloud-based software suite that helps Airbnb property managers operate at scale. Engaged with airbnb hosts to understand business needs to guide product decisions. Together built our first SaaS product and onboarded 10 paying customers in 8 months. Led a development team following agile methodology to build a cloud-based software suite that helps Airbnb property managers operate at scale. Engaged with airbnb hosts to understand business needs to guide product decisions. Together built our first SaaS product and onboarded 10 paying customers in 8 months.

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Experience Manager
      • Apr 2016 - Oct 2018

      Managed the implementation of in-app user support across a multi-product platform to create a unified onboarding, help, and feedback experience. Worked closely with product teams to understand upcoming features and communicate them to users. Managed the implementation of in-app user support across a multi-product platform to create a unified onboarding, help, and feedback experience. Worked closely with product teams to understand upcoming features and communicate them to users.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Support Lead
      • Jun 2015 - Apr 2016

      Led customer support for KYCK's 2 soccer software products up through acquisition. Resolved technical issues while building relationships with customers. Collected product feedback and user analytics to inform product decisions. Acquired in 2016. Led customer support for KYCK's 2 soccer software products up through acquisition. Resolved technical issues while building relationships with customers. Collected product feedback and user analytics to inform product decisions. Acquired in 2016.

Education

  • University of North Carolina at Chapel Hill
    Bachelor's Degree, International/Global Studies
    2012 - 2015
  • Sewanee-The University of the South
    2011 - 2012

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