Milka Milošev
Customer Service Specialist at Tokeet- Claim this Profile
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Serbian Native or bilingual proficiency
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English Full professional proficiency
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German Elementary proficiency
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Bio
Experience
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Tokeet
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Software Development
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1 - 100 Employee
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Customer Service Specialist
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Apr 2022 - Present
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Hubex
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Norway
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Information Technology & Services
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1 - 100 Employee
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Customer Success Manager
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Aug 2021 - Feb 2022
Maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimising churn. Maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimising churn.
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ActiveCollab
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Support Specialist
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Aug 2018 - Aug 2021
Assisting customers with software use, attracting potential customers by answering product and service questions, suggesting information about products and services, maintaining relationships with customers Assisting customers with software use, attracting potential customers by answering product and service questions, suggesting information about products and services, maintaining relationships with customers
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Babbler Media Group
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Sombor
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Media Planner
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Aug 2017 - Jan 2018
Producing financial and media plans and forecasts, undertaking relevant research, analyzing and interpreting data, liaising with clients, consumers and advertising staff, producing briefs for media buyers. Producing financial and media plans and forecasts, undertaking relevant research, analyzing and interpreting data, liaising with clients, consumers and advertising staff, producing briefs for media buyers.
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Center for Social Services
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Sombor, Serbia
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Licensed Clinical Psychologist
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Jun 2013 - Oct 2016
Interviewing service users and assessing their current condition and needs; planning, coordinating and implementing support packages to help clients and their families cope in difficult times and overcome dependencies. Interviewing service users and assessing their current condition and needs; planning, coordinating and implementing support packages to help clients and their families cope in difficult times and overcome dependencies.
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Education
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Fakultet za pravne i poslovne studije dr Lazar Vrkatić
Bachelor's degree, Clinical Psychology -
Fakultet za pravne i poslovne studije dr Lazar Vrkatić
Master's degree, Organizational Behavior Studies