Milka Milošev

Customer Service Specialist at Tokeet
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Contact Information
us****@****om
(386) 825-5501
Location
Serbia, RS
Languages
  • Serbian Native or bilingual proficiency
  • English Full professional proficiency
  • German Elementary proficiency

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Bio

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Experience

    • Software Development
    • 1 - 100 Employee
    • Customer Service Specialist
      • Apr 2022 - Present

    • Norway
    • Information Technology & Services
    • 1 - 100 Employee
    • Customer Success Manager
      • Aug 2021 - Feb 2022

      Maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimising churn. Maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimising churn.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Support Specialist
      • Aug 2018 - Aug 2021

      Assisting customers with software use, attracting potential customers by answering product and service questions, suggesting information about products and services, maintaining relationships with customers Assisting customers with software use, attracting potential customers by answering product and service questions, suggesting information about products and services, maintaining relationships with customers

    • Media Planner
      • Aug 2017 - Jan 2018

      Producing financial and media plans and forecasts, undertaking relevant research, analyzing and interpreting data, liaising with clients, consumers and advertising staff, producing briefs for media buyers. Producing financial and media plans and forecasts, undertaking relevant research, analyzing and interpreting data, liaising with clients, consumers and advertising staff, producing briefs for media buyers.

    • Licensed Clinical Psychologist
      • Jun 2013 - Oct 2016

      Interviewing service users and assessing their current condition and needs; planning, coordinating and implementing support packages to help clients and their families cope in difficult times and overcome dependencies. Interviewing service users and assessing their current condition and needs; planning, coordinating and implementing support packages to help clients and their families cope in difficult times and overcome dependencies.

Education

  • Fakultet za pravne i poslovne studije dr Lazar Vrkatić
    Bachelor's degree, Clinical Psychology
    2007 - 2010
  • Fakultet za pravne i poslovne studije dr Lazar Vrkatić
    Master's degree, Organizational Behavior Studies
    2010 - 2012

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