Experience

Hilton Lake Taupo

• New Zealand
• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Dec 2021 - Present

• Events & Sales Executive

  • Jul 2018 - Dec 2021

  Currently managing and converting proactive conference and events leads to achieve targets and maximize revenue for the department.Hands on reactive sales from point of enquiry, event agreement to successfully executing the event along with managing group reservations rooming list, event runsheets, floor plans, event billing and followup post event.Responsible for department reporting to accurately prepare and submit daily production, weekly pick up, monthly rolling forecasts and provide explanations if/when required to compare current and historical data. Show less



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Senior Conference & Events Manager

  • Jan 2016 - Jun 2018

  Responsible for conference special, events and weddings department, business development and exploring emerging markets. Working alongside Director of Sales & Marketing to implement strategic goals to increase market share. Oversaw the department reports such as rolling forecast, monthly P&L explanations and department budget. Lead the events team in delivering contracted events and working closely with operations.

• Reservations Manager

  • Apr 2014 - Jan 2016

  Responsible for the supervision of all activities pertaining to operating the Reservations Department. To achieve the highest possible occupancy levels for the purpose of maximizing room revenues and profits.



Warwick Fiji Resort & Spa

• Queens Highway, Korolevu

• Senior Sales Manager

  • Feb 2012 - Mar 2014

  Overseeing & managing the team - all Sales/Reservations Associates and wedding coordinator report to this role. Managed all wholesaler enquires including contracts, allotments, brochure support, tactical specials, site inspection. Overseeing & managing the team - all Sales/Reservations Associates and wedding coordinator report to this role. Managed all wholesaler enquires including contracts, allotments, brochure support, tactical specials, site inspection.



InterContinental Fiji Golf Resort & Spa

• Fiji
• Travel Arrangements
• 1 - 100 Employee

• Business Development Manager - MICE

  • Mar 2009 - Feb 2012

  Build and maintain relationships with key corporate clients.Generate Sales Leads, maintain follow-ups & convert business. Sales call to Local Corporate Market. Build and maintain relationships with key corporate clients.Generate Sales Leads, maintain follow-ups & convert business. Sales call to Local Corporate Market.



Outrigger on the Lagoon Fiji

• Hospitality
• 1 - 100 Employee

• Sales Manager

  • Nov 2007 - Feb 2009

  Build and maintain relationships with key corporate directors and executives for group bookings. Generate Sales Leads. Conducted Sales call to Local Corporate Market. Build and maintain relationships with key corporate directors and executives for group bookings. Generate Sales Leads. Conducted Sales call to Local Corporate Market.



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Events Executive

  • Aug 2004 - Nov 2007

  Pre-planning coordination, Delivering the event & Managing Event Master Account Pre-planning coordination, Delivering the event & Managing Event Master Account