Milica Pandrc
Project Manager at Alchemists- Claim this Profile
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Serbian Native or bilingual proficiency
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English Full professional proficiency
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Portuguese Full professional proficiency
Topline Score
Bio
Credentials
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DIMAQ professional
IAB SerbiaJun, 2020- Nov, 2024
Experience
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Alchemists
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Serbia
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Advertising Services
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1 - 100 Employee
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Project Manager
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Jun 2022 - Present
Manage and monitor the implementation of various web development projects and evaluate their effectiveness by providing feedback on implemented activities, creating reports, and maintaining continuous communication with all project participants. • Devise effective digital strategies by analyzing data, current market conditions, and project requirements. • Establish ongoing brand awareness and market visibility by maximizing campaign effectiveness. • Manage, plan, and control project budgets.
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DRV
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Serbia
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Advertising Services
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1 - 100 Employee
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Creative Technology Manager
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Oct 2020 - May 2022
Managed 10+ web projects by orchestrating a team of 3, including a Web Designer, Frontend Developer, and Backend Developer, and managing project budgets. • Pivoted timely and efficient delivery of digital assets by coordinating digital production, creating briefs and guidelines for the production team, and ensuring product quality. • Empowered project execution within established goals by defining project scope and deliverables per clients' needs and inputs. • Streamlined project progress by setting project plans, phases, and activities and monitoring status report. • Championed project completion within financial and time frames by analyzing project requirements, defining and adjusting timelines and budgets, and planning, allocating, and monitoring resources. • Minimized project risks by identifying, analyzing, and mitigating them through establishing a clear risk management plan with responses and actions. • Boosted project efficiency by overseeing and controlling project execution throughout all phases and activities, including change management and quality assurance. • Facilitated project success by establishing, building, and managing relationships with clients, external associates, contractors, sponsors, and other stakeholders. • Up-skilled team members by coaching them on processes, communication, QA, and efficient delivery, motivating and mentoring them.
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Account Manager
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Oct 2019 - Oct 2020
Maximized client satisfaction by managing a portfolio of 6 clients, including Delhaize Serbia (Maxi, Tempo, Shop&Go), Erste Bank, Mastercard, and Carnex, and ensuring superior client service. • Boosted clients' and brands' visibility, awareness, market share, and sales results by devising creative digital strategies and managing digital campaigns. • Spearheaded digital project execution by organizing daily operations and distributing tasks effectively. • Enabled achievement of campaign goals by monitoring performance and reporting results to clients. • Championed seamless project delivery by establishing daily communication with clients and teams, streamlining information flow. • Empowered timely delivery of high-quality digital campaign assets by coordinating and managing digital production and creating briefs and guidelines for the production team. • Prepared and delivered project presentations with ideas, goals, KPIs, roadmaps, etc., to senior management, clients, and stakeholders. • Ensured all parties were equipped with necessary tools and assets and informed on project deliverables and deadlines by coordinating ~3 partner agencies and contractors and providing a clear brief on their project tasks. • Conducted detailed market and competition research, identifying industry trends and tendencies. • Handled financial administration through budgeting and invoicing.
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Account Executive
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Jan 2019 - Oct 2019
Empowered seamless operations execution and established smooth information flow by managing daily communication with 3-5 clients, including Delhaize, Vip MKD, and Carnex, on campaign and activity planning, creative briefings, daily tasks, etc. • Managed 3-4 digital campaigns per year and client, raising brand awareness and visibility. • Monitored and reported on campaign performance to enable timely and efficient modifications and ensure campaigns met their goals. • Pivoted content quality and SEO improvement through website administration using WordPress, AEM, and custom CMS. • Fostered cross-functional collaboration with other departments and agencies to ensure timely project delivery and efficient task distribution among team members.
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Bridge Point
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Belgrade
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Account Assistant
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Jul 2018 - Dec 2018
Supported efficient execution of digital projects for clients such as MTTT, All Natural Foods, and Vega d.o.o. by providing account assistance and championing client service. • Engaged in project execution by participating in tenders, international fairs, product marketing, events, and website development. • Facilitated Account Manager's operations on digital projects by collecting inputs or feedback from clients, planning activities, responding to inquiries, and evolving communication on the project. • Provided value-adding insights to the management team by performing competition and market research and SWOT analysis, thereby streamlining project planning and execution. • Maintained daily communication with vendors and external production teams.
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VS Energy
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Belgrade, Serbia
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Account Administrator
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Dec 2017 - May 2018
Streamlined account-related operations by performing various administrative and clerical tasks. Streamlined account-related operations by performing various administrative and clerical tasks.
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Montenegro Airlines
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Montenegro
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Airlines and Aviation
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1 - 100 Employee
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Cabin Crew
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2010 - 2011
Flight attendant - on-board customer care and safety. Flight attendant - on-board customer care and safety.
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Military Medical Academy Belgrade
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Serbia
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Hospitals and Health Care
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1 - 100 Employee
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Surdo-audiologist
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Oct 2008 - Oct 2009
Hearing and balance disorders diagnostic. Hearing and balance disorders diagnostic.
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Education
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2020 - 2022
University of Belgrade
Master's degree, Project Management -
2003 - 2008
University of Belgrade
Bachelor's degree, Special Education and Teaching
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