Milica Ormiston

Hotline Training and Quality Assurance Manager at EveryMind.
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • English Native or bilingual proficiency
  • Slovak Native or bilingual proficiency
  • Czech Full professional proficiency
  • German Limited working proficiency
  • Italian Limited working proficiency
  • Russian Limited working proficiency

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Bio

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Credentials

  • Storytelling for Influence
    IDEO U
    Feb, 2018
    - Nov, 2024
  • Executive Certificate in Facilitation
    Georgetown University School of Continuing Studies
    May, 2017
    - Nov, 2024
  • Articulate Storyline
    Association for Talent Development (ATD)
  • Career Focus Facilitator
    Lee Hecht Harrison
  • Change Management
    Association for Talent Development (ATD)
  • Coaching Certificate
    Association for Talent Development (ATD)
  • Designing Learning
    Association for Talent Development (ATD)
  • Designing Synchronous Learning
    Association for Talent Development (ATD)
  • Kaizen Leader
    Acuity Institute
  • Learning Transfer
    Association for Talent Development (ATD)
  • Managing Learning Programs
    Association for Talent Development (ATD)
  • Master Trainer
    Association for Talent Development (ATD)
  • Talent Builder Facilitator
    Lee Hecht Harrison

Experience

  • EveryMind.
    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Hotline Training and Quality Assurance Manager
      • Jan 2023 - Present

  • Amazon
    • United States
    • Software Development
    • 700 & Above Employee
    • ERC Training Program Manager ( HR Contact Center)
      • Jul 2021 - Dec 2022

  • Abt Associates
    • United States
    • Research Services
    • 700 & Above Employee
    • Senior Learning and Development Specialist
      • Sep 2020 - Jun 2021

  • Alumni Learning Consortium
    • United States
    • Education Administration Programs
    • Director Of Operations
      • Apr 2020 - Sep 2020

  • DAI
    • United States
    • International Trade and Development
    • 700 & Above Employee
    • Principal Learning Specialist
      • Jan 2017 - Feb 2020

    • Global Education Practice Fellow
      • Sep 2019 - Jan 2020

  • United Educators
    • United States
    • Insurance
    • 100 - 200 Employee
    • Training Specialist II
      • Mar 2015 - Dec 2016

  • Berlitz Corporation
    • United States
    • Education
    • 700 & Above Employee
    • Learning Center Manager
      • Mar 2014 - Sep 2014

  • GBX Consultants, Inc.
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Train-the-Trainer Lead/Learning Specialist
      • Jan 2013 - Feb 2014

  • Inverness Technologies
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Transition Facilitator/Master Trainer
      • Apr 2007 - Jan 2013

  • United States Air Force
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Life Skills Instructor and Counselor
      • 2005 - 2007

  • Discover Center
    • Germany
    • Manager
      • 2004 - 2005

  • University of Oklahoma
    • United States
    • Higher Education
    • 700 & Above Employee
    • Graduate Studies Coordinator
      • 2003 - 2004

  • inlingua
    • Switzerland
    • Education Administration Programs
    • 700 & Above Employee
    • ESL and Cultural Competency Instructor
      • 1999 - 2003

  • Optical Studio
    • Keflavik, Iceland
    • Manager
      • 1997 - 1999

Education

  • American University School of International Service
    MA, Intercultural/International Communication
  • University of Oklahoma
    Master of Human Relations
  • University of Maryland Global Campus
    B.S., Management Studies
  • Ekonomická univerzita v Bratislave
    International Business/Trade/Commerce
  • Georgetown University
    Certificate in Facilitation

Community

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