Milica Orlandic

M&E Project Coordinator at DIB Travel
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Contact Information
us****@****om
(386) 825-5501
Location
Belgrade, Serbia, RS
Languages
  • Serbian Native or bilingual proficiency
  • English Professional working proficiency
  • Russian Limited working proficiency

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Credentials

  • Galileo Booking File 2 – Reservations and Fares / Migration course
    Travelport
    Jan, 2016
    - Nov, 2024
  • Amadeus Functionality Course
    Amadeus
    Jan, 2010
    - Nov, 2024
  • Amadeus Introductory Course
    Amadeus IT Group
    Jan, 2010
    - Nov, 2024
  • Amadeus Ticketing & MCO
    Amadeus IT Group
    Jan, 2010
    - Nov, 2024

Experience

    • Sweden
    • Information Technology & Services
    • 1 - 100 Employee
    • M&E Project Coordinator
      • Oct 2022 - Present

    • Airline Reservations and Ticketing Agent Specialist
      • Sep 2019 - Present

    • Reservation and Ticketing Agent
      • 2009 - 2019

      ▪ Creating flight reservations ▪ Issuing, re-issuing and refunds ▪ Knowledge of individual fares and rules ▪ Monitoring flight schedule, changes and cancellations ▪ Handling special requests ▪ Customer support ▪ Correspondence with clients ▪ Group trips (groups over 10 people) ▪ Organization of international events (congresses and symposiums) ▪ Hotel / transfer reservations (GoGlobal, HotelsPro, Travelport, Transhotels...) ▪ Daily, weekly and monthly performance reports ▪ Invoicing / tracking payments ▪ General administration work Show less

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