Head of Print

• May 2019 - Present

Managing full responsibility of the Print Software Division within ProcessFlows. Including P&L and Supplier relationships and managing the Print Team.

Channel Partner Account Manager

• Jul 2014 - Present

Managing Channel Partners and Manufacturers with the sales and marketing of Equitrac, SafeCom eCopy, PDF Professional, Cirrato One, PrinterOn and PrinterOn Express, RightFax and Processflows CloudFax.

Imaging and Print Consultant

• Sep 2011 - Jun 2014

XMA Ltd Sep 2011 – Present Image and Print Consultant A £300m IT Solutions Provider working in the Managed Print Services division. Predominately aligned to the Public Sector under Frameworks including RM1599, CPC, CBC and NEPA with responsibility for pre engagement, technical specification, tender writing and account management. Creating hardware solutions from Kyocera, Sharp, HP, Samsung, Dell and Lexmark and software applications including SafeCom, PaperCut, Equitrac, Everyone Print, Autostore and Fleet manager. Working with clients to provide a seamless working solution throughout the pre and post sales cycle. o Top achiever in the Public sector team 2013. Deals closed include: North Devon Council, Aster Housing, UCAS, Leeds College of Art, Ilkley Grammar School, Harrogate Grammar School, Caerphilly Council, Hinkley and Bosworth Council. o Target driven building multi million pound pipeline covering the west of England and Wales. o Understanding customer needs and pain points in existing solutions using consultative selling techniques. o Technical competency around complex rollouts including Pull Print, BYOD, Payment Kiosks, Scanning solutions. o Responsible for response to tenders, proposals to incorporate, technical design, pricing, contractual terms. o Full presentation of solutions to large groups of evaluation boards at C level. o Creation of scoping documents for technical delivery team. o Working with Project Managers to design implementation plans. o Resolving technical issues during the rollout. o Ongoing management of customers throughout the contract to aid in cost reduction and increase efficiency. o Working directly with multiple manufacturers and vendors to create the best solution. o Creating internal documentation to increase efficiencies and speed up tender delivery process. o Working with the internal finance, Project Management, service and contracts teams to deliver the full solutions. Show less

Owner and Managing Director

• Sep 2007 - Nov 2011

A market leading home technology installer and consultancy that supplied leading edge products and solutions (Systemline, Apple, Linn, Logitech, Rako, NAD, Denon, Cisco) to high net worth clients worldwide. Responsible for all aspects of P&L and day to day operations. Identifying new routes to market through business development. Achieved over 80% revenue growth year on year while maintaining an average 50% gross margin. Built lasting relationships within a diverse range of clients including commercial and domestic installations. Successfully understood the client's technical and practical needs and requirements enabling an efficient and effective solution to be delivered on time and on budget. Recruited and developed localised project management within international markets. Designed and implemented creative marketing and telemarketing campaigns Managed projects from initial client meeting through to completed installation on time and on budget. Designed and implemented effective client contracts through the utilisation of State of the Art specifications and imaginative outsourcing. Developed European and International client exposure. Created and managed the purchasing and suppliers via 3rd party providers. Conducted marketing campaigns in relation to launching in new countries and markets. Implemented effective logistical management including import and export of goods, full accounting processes and stock control. Created and established on-going growth plans within profitable markets. Designed and rolled out a company code of practice to ensure that any association or 3rd party implemented the project installation to a standard that met the company criteria and any external local legislation. Identified, managed and motivated a team of 3 key personnel within the organisation. Won client deals worth in excess of £50,000 per client , propagating increased revenue during the project. Show less

Joint Managing Director

• 2002 - 2007

Responsible for all aspects of customer marketing and sales initiatives. Led a team of sales and marketing professionals on a day to day basis. Set and focused business on achieving quarterly targets in excess of £750,000. Developed and applied effective marketing strategies to increase sales and market share within sectors such as Local education authorities, Film Studios, SME’s, and corporate. Responsible for company software development (Designed and implemented a complete bespoke cloud based business solution operating on Linux topology incorporating Sage, and a hosted VOIP telephony solution). Managed and developed all aspects of IT and telephony for the company via a dedicated outsourced developer. Negotiated deals with manufacturers for supply and affiliation of leading edge products and services. Managed all 3rd party supplier relationships effectively in line with company targets and supplier goals that led to achieving top tier status. (Premier partner status with Xerox, Oki, Lexmark, Konica Minolta, Samsung and Epson). Conducted regular client supplier meetings to maintain excellent end user pricing discounts through innovative use of manufacturers marketing development funds. Show less

Consultant

• 2000 - 2002

Defined marketing strategy to identify new customer base. Generated new business leads in line with effective company marketing. Presented the companies services to potential clients to maximise sales opportunities. Responsible for all aspects account management activities including site visits, product calibration of equipment (Monitors, cameras, Photo presses, Chromalin and printing press) with profile creation, management, training and workflow creation. Created presentations for lectures and training ensuring the companies ethos reached the largest possible client and consumer base. Lectured at Cambridge University on the display technology degree course which was attended by both students and paid corporate placements. Profiled the ICI Dulux colour matching services in DIY outlets from inception to actual hardware recommendations Partnered with Fuji Hunt (Fuji Film) to train and develop staff and clients in colour management culminating in hosting presentations at major events in the UK. Show less

UK and Ireland Colour Sales Manager

• 1997 - 2000

Initiated with the marketing department dealer programmes which included technical training with examinations that resulted in product accreditations. Achieved both individual and company sales targets in excess of 210% within a 6 month period. Managed the sales of all colour products through the appointed channels. Co-ordinated channel management, strategic accounts and project planning. Managed all technical enquiries that had been elevated beyond technical support. Responsible for the dealer channels by providing training and incentives through marketing development funds. Designed and implemented a market strategy that was so successful the company adopted it internationally. Created and expanded a highly proactive sales channel for all colour products to sell high end solutions in all vertical market sectors. Show less

Sales Executive

• Feb 1996 - May 1997

Sales Executive selling hardware solutions into the corporate market. Sales Executive selling hardware solutions into the corporate market.

UK Rental Sales Manager

• Jan 1995 - Jan 1997

Managing a team developing the rental of PC and accessories to corporate and public sector clients. Managing a team developing the rental of PC and accessories to corporate and public sector clients.

PC Rental Sales Manager

• 1995 - 1996

Printer Sales Manager

• Jan 1993 - Jan 1995

Building and developing an active sales base from scratch including closing the largest printer deal in Europe for QMS replacing the complete fleet of Devices at Linklaters Solicitors in London. Building and developing an active sales base from scratch including closing the largest printer deal in Europe for QMS replacing the complete fleet of Devices at Linklaters Solicitors in London.

Printer Sales Rep

• Jan 1991 - Jan 1992

My first foray into printer sales developing from scratch a customer base selling Continuous Laser printers in to AS400 customers. My first foray into printer sales developing from scratch a customer base selling Continuous Laser printers in to AS400 customers.