Miles Metelerkamp

SD-WAN Network Engineer at Expereo
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Reading Area, UK
Languages
  • English Native or bilingual proficiency
  • Afrikaans Native or bilingual proficiency
Skills

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Credentials

  • SASE Expert Level 2
    Cato Networks
    Jan, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Sep, 2020
    - Nov, 2024
  • ZCCA-IA Security Specialist
    Zscaler
    Jan, 2022
    - Nov, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    Dec, 2020
    - Nov, 2024
  • SASE Expert Level 1
    Cato Networks
    Mar, 2021
    - Nov, 2024

Experience

  • Expereo
    • Netherlands
    • Technology, Information and Internet
    • 400 - 500 Employee
    • SD-WAN Network Engineer
      • Jan 2022 - Present

      SD-WAN & SASE: -Cato Networks -VMware SD-WAN Universal CPE (uCPE) Linux implementation, administration & troubleshooting Cloud security: -Zscalar API's & Automation: -Python RESTful based requests to pull network data & present in useable formats for network engineers. Python Selenium used when vendor API's did not provide required information Detailed reporting & presentation: -Threat analysis & mitigation Design: -HLD & LLD's SD-WAN & SASE: -Cato Networks -VMware SD-WAN Universal CPE (uCPE) Linux implementation, administration & troubleshooting Cloud security: -Zscalar API's & Automation: -Python RESTful based requests to pull network data & present in useable formats for network engineers. Python Selenium used when vendor API's did not provide required information Detailed reporting & presentation: -Threat analysis & mitigation Design: -HLD & LLD's

  • NAK Consulting Services Limited
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Consultant
      • Jan 2020 - Dec 2021

      Pre-Sales: technical qualification of client needs, research, technical proposals, HLD & LLD’s, scope of works and bill of materials creation. Network support, audits & design (MPLS, SD-WAN (Cisco Meraki & Fortinet platforms)), architecture, automation, auditing across multi-vendor hardware & software environments. Cisco Meraki SD-WAN design, deployment & support. Fortinet SD-WAN firewall design, deployment & support. Meraki REST API endpoint construction for provisioning, bulk configuration changes, monitoring & statistic collection. Fortinet’s’ FortiGate firewall security policy design & implementation for traditional WAN and SD-WAN. Network automation with Ansible YAML playbooks, custom Python scripts and full-stack application/web development. Technology research and implementation for internal projects and client needs. Client interactions; both presales scoping sessions, pitching services & products. Microsoft Azure cloud solutions – network connectivity, ExpressRoute, VPN’s, integration with client on premise, design, configuration & presentation. Gartner SASE (Secure Access Service Edge) research, vendor selection, documentation & write-ups. Wireless site surveys & scans (NetAlly Air Magnet), design, reports and implementation (Cisco Meraki & Fortinet FortiWIFI). Show less

  • CMC Networks
    • Johannesburg Area, South Africa
    • Global Operations Manager
      • Nov 2017 - Dec 2019

      Leading, motivating, mentoring, coaching, training & proven experience developing 12 multi-skilled 24/7/365 CCNP & CCIE network engineering team across 4 different countries. Ensuring scheduling in place, resource allocation, client centricity employee mind-sets shift, incidents proactively handled and escalations kept to a minimum & dealt with timeously. Strong analytical and problem solving skills with significant hands-on experience of networking, routing, switching, infrastructure systems, MPLS, automation, scripting, cloud connectivity, SDN, SD-WAN & NVF product development, evaluation and proof of concept testing of new technologies, architectural & pre-sales leadership. Ensure the delivery of a high quality, business focused network services in line within agreed SLAs, with consideration to efficiency & cost savings with collaboration across multiple business units & international stakeholders. Performance management of key vendors. Coordinate multiple cross-functional business unit weekly meetings; tracking and reporting on key initiatives. Presenting these to executive level. Operations & network budgeting of capital/operational expenditures in line with management targets to develop and maintain long term network operation strategies and stability. Ensuring the ongoing monitoring and health of the network, providing analysis, pattern identification, establishing metrics/SLA’s and making proactive recommendations for upgrades, high availability and future needs. Contribute to continuous improvement of operational processes, procedures, documentation, methods, and tools; including developing automation, self-service GUI tools for a technical & non-technical audience to eliminate errors, increase speed to market & drive a sales focused client centric business forward. Significant experience of incident, problem & change management, managing conflicts, resolving crises situations, ability to work under pressure and communicate effectively at all levels. Show less

  • CMC Networks
    • South Africa
    • Telecommunications
    • 100 - 200 Employee
    • Tier 3 operations network engineer & Network programmer
      • Jul 2015 - Nov 2017

      -Global Operations manager 2IC of Network tier 3 operations engineers (5 local & 5 globally scattered engineers) -Provisioning new customer circuits in Africa, Europe and the middle east on Cisco technology using MPLS, VLAN's, virtual interfaces, iBGP, eBGP, confederations, VPNv4, VRF's, ISIS, OSPF, ACL's, redistribution, GRE -Core network configuration for new static and dynamic routes, trunks for NNI’s, BGP peering etc. -Proof of Concepts of new network solutions and designs. Research & evaluate solutions, vendors and equipment for new network architecture and solutions. -Securing networks on peering links, local-loops and direct internet access links with open port analysis, recommended firewall rules, access lists and routing preferences -QoS (Quality of Service) traffic management for voice, video and high profile traffic and SLA monitoring for performance reporting and management of various links -Troubleshooting escalations for network issues across Africa, Europe and the Middle East on Layer 2 and Layer 3 issues -Working with 3rd party network infrastructure providers on integration, network quality and integrations -Working on Cisco ASR’s, 3750’s, 6509’s, 1900’s, 3800’s and a variety of other switches and routers -Python & PHP scripts, applications and web front and backend development for on various Linux distros & Microsoft servers, both physical and virtual: --Network latency tool (web front end) across global network using multi-threading --Network automation --Email ticket tracking and notification -Team management of Network tier 3 operations engineers -prioritization, escalations and assigning tasks/projects Show less

  • 1Nebula
    • South Africa
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Technical Support Specialist
      • Jul 2012 - Jul 2015

      Network Consultant / Architect / Operational roles within various enterprises & industries, including a financial, petro chemical, health, retail and warehouse institutions. Ensured multiple vendor delivery on projects and commitments. Deep dive technical analysis, network audit report writing, recommendations & actionable remediation presentation to executive level. Network support & consultation in the financial services industry to ensure uptime, SLA's met, monitoring in place in a low latency network environment for various market data and trading latency sensitive applications. Consolidation projects of network data, voice & security services across multiple vendor hardware types. Proven consulting skills and experience working in large complex environments delivering infrastructure & network transformation. Project Management: taking the lead on multiple concurrent projects; plan, execute, and finalise projects according to strict deadlines and within budget. Change control process to drive transformation, efficiency & performance improvements, whilst minimizing downtime and user impact. Show less

  • Ericsson
    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Senior Support Engineer
      • Dec 2004 - Jun 2012

      Accomplished mobile and fixed line network engineer role. First in my department to achieve Ericsson 'Senior' certification at first attempt. Extensive travel in the African market for multiple fast growing mobile voice & data providers in a highly competitive environment. Wide spread knowledge and experience in mobile network integration & implementation, GPON, DWDM, Unix, Ethernet legacy and emerging technologies at the time. Initiated PROPSC project management methodologies in all engagements with internal stakeholders & client interactions. Show less

  • Technical Data Outsourcing
    • Johannesburg Area, South Africa
    • Senior Engineer
      • Jun 2004 - Aug 2004

      Dependable & proactive senior engineer and account manager for various SME's providing efficient customer service on office connectivity, Microsoft server implementations and support of client needs for minimal business disruption and technology growth to drive new sales. Dependable & proactive senior engineer and account manager for various SME's providing efficient customer service on office connectivity, Microsoft server implementations and support of client needs for minimal business disruption and technology growth to drive new sales.

  • America On Line (AOL) Time Warner
    • London, United Kingdom
    • Network Analyst & Deployment Manager
      • Mar 2002 - Apr 2004

      Responsible for planning, delivering and ensuring effective and efficient network capacity upgrades, ordering & deployment through data analysis and associated insight through advanced use of Microsoft Excel & Access database. Collaborated daily with an international network engineering team in Ireland, United States and England to ensure national and trans-Atlantic static, OSPF and BGP routing is optimized. Co-ordinates maintenance with vendors using best practice systems. Highly driven, self-managed individual who demonstrates initiative though frequent site interventions to multiple data centres. Show less

Education

  • CTL Group
    Industrial relations and human resources training, Labor and Industrial Relations
    2018 - 2018
  • edX
    Essential Mathematics for Artificial Intelligence, Mathematics and Computer Science
    2018 - 2018
  • Udemy
    The Python Mega Course: Build 10 Real World Applications, Computer Programming
    2017 - 2017
  • University of South Africa/Universiteit van Suid-Afrika
    Commerce & informatics subjects, Informatics
    2006 - 2015
  • Ericsson / Prometric
    EC-101 - Ericsson Certified - IP Essentials
    2011 - 2011
  • Pearson Professional Centers
    CCNA - 640-802 Cisco Certified Network Associate
    2011 - 2011
  • Potchefstroom High School for Boys
    Matric
    1992 - 1996

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