Milena Rojas
Special Project Coordinator at KS Management, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Certified Manager of Community Associations (CMCA)
Community Association Managers International Certification Board (CAMICB)Apr, 2021- Oct, 2024 -
Google AdWords
-Dec, 2016- Oct, 2024
Experience
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KS Management, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Special Project Coordinator
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Nov 2020 - Present
- Oversees projects from development to completion which includes: creating project schedules, communicating with all stakeholders, establishing and maintaining relationships with vendors, performing risk management, and identifying and resolving all potential issues- Ensures all projects are completed on time and within budget and scope- Identifies opportunities for improving internal processes as they relate to training and marketing - Creates and implements all onboarding tasks for new hires - Develops and implements all new hire training- Creates and leads monthly continued education for a team of 15- Coordinates all large events such as the company Annual Expo which serves as a means to acquire new business and strengthen relationships with current clients- Creates graphics for all social media, advertising and other published materials - Oversees the organization’s social media profiles and online presence- Measures web traffic and monitors SEO- Ensures that key messages align with business strategies Show less
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Digital Media Coordinator
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Jan 2019 - Nov 2020
- Builds and manages the organization’s social media profiles and online presence- Researches audience preferences and discovers current trends- Measures web traffic and monitors SEO- Ensures that key messages align with business strategies- Creates layouts and designs of logos, advertising, marketing collateral, and other published materials in print and online.
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Community Association Manager
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Jul 2018 - Nov 2020
Provided oversight of all operational and financial aspects of 9 condominium association communities - Conducted Meetings: met with vendors, community members, and the Board of Directors; prepared and distributed management reports and meeting agendas- Alleviated pressure on the Board of Directors: performed routine property inspections to identify violations of governing documents and community rules- Advised: ensured Board members were equipped to make decisions that were in the best interest of the community- Budget and Finance: budget creation and adherence, oversaw expenditures, monitored payables and receivables- Records: collected and organized all documentation related to Association operations including records, documents, and correspondence- Vendor Management: coordinated bidding process, presented the Board with the results, oversaw vendor contracts, and ensured completion of approved scope of work Show less
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Bassett & Bassett
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Office Manager
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Feb 2018 - Jul 2018
- Maintained office functions by organizing office operations, preparing payroll, ordering inventory, creating standard operating procedures, and overseeing administrative duties - Managed all purchasing, inventory, and contract negotiation with vendors - Maintained staff by hiring, training, and on-boarding new employees - Organized meetings and maintained professional relationships with staff, clients, and vendors - Completed billing for all clients by recording services rendered, competing billing summaries, and creating invoices - Reviewed and analyzed daily banking reports and advised management on upcoming banking requirements; balances business bank accounts and credit cards on a monthly basis. Show less
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Bank of America
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United States
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Banking
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700 & Above Employee
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Senior Client Service Representative
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Oct 2011 - Apr 2016
- Processed up to 300 transactions daily in an accurate and effective manner which assisted financial center in meeting customer satisfaction goals - Provided supervisor override to staff of six Client Service Representatives - Balanced cash drawer and other bank inventory daily and continuously meet standards of balancing accuracy - Identified customer needs and referred financial products and services to meet financial center goals - Resolved discrepancies concerning client accounts - Contributed to a positive team environment in the financial center through teamwork, coaching, and mentorship - Monitored proof work of all tellers to ensure accurate processing of transactions Show less
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Education
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2014 - 2016
University of Michigan-Dearborn
Bachelor of Business Administration (B.B.A.), Marketing -
2010 - 2014
Wayne County Community College District
Associate of Arts (AA), Business/Commerce, General -
2022 -
University of Michigan-Dearborn
Master of Business Administration - MBA
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