Milena Maksimovic

Chief Operating Officer at Coinis Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Serbia, RS
Languages
  • English Professional working proficiency
  • Italian Elementary proficiency

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5.0

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Mico Krajnovic

Milena is a very communicative person with pronounced intuition for the right job at any time the mood to help in any part. Very ambitious with strong sense of cooperation and open new opportunities for career advancement. Persons for each recommendation. I am glad to cooperate and we will cooperate with you in the future. Mico

Ivan Danilov

I am using services from Milena's company and had chance to interact with her many times. In few words, she is very passionate about her job, her knowledge and customer orientation is very high which makes us happy clients always willing to use services her company provides.

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Credentials

  • Coaching-Education (Authorization Or Endorsement)
    Balance2Business
    Nov, 2021
    - Nov, 2024
  • PHP junior
    IT Centar
    Jan, 2015
    - Nov, 2024
  • Ticketing course
    Amadeus
    Oct, 2013
    - Nov, 2024
  • Fundamental and ticketing course
    Travelport Digital
    Jun, 2012
    - Nov, 2024
  • Introductory and fundamental course
    Amadeus
    Feb, 2010
    - Nov, 2024
  • Microsoft Sales Academy I & II
    Radley House Institute
    Jun, 2006
    - Nov, 2024
  • AI-Powered Shopping ads Certification
    Google
    Aug, 2023
    - Nov, 2024
  • Project Management by PMI methodology
    MNG Centar
    Apr, 2017
    - Nov, 2024
  • Excel Advanced Outlook - Office 365
    IT Centar
    Sep, 2016
    - Nov, 2024
  • Telesales - improving professional communication
    Algotech
    Sep, 2016
    - Nov, 2024
  • Web design
    IT Centar
    Jun, 2016
    - Nov, 2024

Experience

  • Coinis
    • Montenegro
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jul 2018 - Present

  • Abago
    • Montenegro
    • Airlines and Aviation
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jul 2018 - Present

      Setting up an online strategy for selling air tickets. Managing a team that creates content on the web site: copy writers and community managers. Training of employees in the call center. Setting up a call center that will cover the whole world. Setting up the billing system, CRM and company's position on web. Communication with air companies and increasing their position on Abago web site. Cooperation with the programming team and development of the complete Abago project - connecting low cost companies, Amadeus and Galileo GDS into one system, as well as integration of NDC. Mapping the process in the company and optimizing it. Setting up strategy for meta search Show less

  • Montenegro Submarine
    • Montenegro
    • Hospitality
    • 1 - 100 Employee
    • Project Manager
      • Dec 2019 - Mar 2023

      - Internet content management - Establishment of a system for monitoring reservations and sales - Organization and monitoring of customer support - Monitoring of marketing activities - Tracking sales through various booking platforms: Viator, TripAdvisor, Get Your Guide, Shore Excursions Group ... - Internet content management - Establishment of a system for monitoring reservations and sales - Organization and monitoring of customer support - Monitoring of marketing activities - Tracking sales through various booking platforms: Viator, TripAdvisor, Get Your Guide, Shore Excursions Group ...

  • Freelance
    • Project Manager
      • Jan 2008 - Dec 2019

      - Creating full project specifications - Creating full plan of project realisation - Communication and delegation of tasks to development teams - Creating an application testing plan and tracking the implementation - System migration and tracking the results - Creating full project specifications - Creating full plan of project realisation - Communication and delegation of tasks to development teams - Creating an application testing plan and tracking the implementation - System migration and tracking the results

  • Aero Gaga - Aerokarte doo
    • Serbia
    • Airlines and Aviation
    • 1 - 100 Employee
    • General manager
      • Nov 2009 - Feb 2018

      Managing #1 website www.aerogaga.com for booking flights on Balkan. Managing call center, account department, sales and developers Managing 15 people Selling online airplane tickets Organizing online marketing Content management and SEO for www.aerogaga.com Managing call center and customer support Establishing new system of payments and reservations for tickets Making Google AD Words campaigns Making business plans and swot Selling travel insurance online Selling hotels online and full packages Full development for AeroGaga - project management for responsive design Amadeus ePower and AeroGaga Expert in mapping processes within the company and optimizing sales funnels Project management - web services Amadeus, Galileo Show less

  • Inter Casa Ambienta doo
    • Niš Serbia
    • General manager
      • Jun 2008 - Oct 2017

      Inter Casa Ambienta d.o.o. is the owner of two factories: Electronic And Electrical Waste Recycling Factory - more on www.ereciklaza.com PET Reciklaza recycling factory Serbia - now Jugo Recycling doo - Content management and SEO - Creating AD words campaigns - Online marketing - Social networks marketing and managing accounts: Facebook, Twitter, Youtube channels - Expert in Google Analytics, Webmaster tools - Selling online airplane tickets on www.aerogaga.com - Creating content that is visible for the search engines - Managing call center and customer support - 20 employees - Business development and product management www.tvarenasport.com www.akvabutik.com www.aerogaga.com www.worldofvolley.com www.stetoskop.info www.adriatiko.com www.miroslavmiskovic.rs www.klaster-reciklazejug.com www.reciklerisrbije.com www.domzastarededinje.com www.ciscenjeiodrzavanje.com www.sineza.rs www.jezdicrakija.com www.petreciklaza.com www.ereciklaza.com www.arhitektura.com Show less

  • Pakom Computers
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Business developement manager
      • Jan 2006 - Jun 2008

      - Network equipment imports from Switzerland - Rotronic program, brand Roline - Marketing research in Serbia and Montenegro -Project management for the first web shop in Serbia www.pakom.com - Organizing selling IT equipment online on www.pakom.com - Organizing logistic with forwarders for the goods on www.pakom.com - Making business plan for the web shop - Creating newsletters and internet campaigns - Managing 15 people (selling department, financial, programmers, designers, storekeepers...) Show less

  • Philip Morris International
    • Switzerland
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Promotions for L&M, Next, Best, Marlboro
      • Jan 2005 - Apr 2006

      Horeca promotions for Phillip Morris brands: L&M, Best and Marlboro Horeca promotions for Phillip Morris brands: L&M, Best and Marlboro

Education

  • University of Nis
    Graduate Engineer, Faculty of electronic engineering - Nis
    1998 - 2005
  • Gymnasium Bora Stankovic - Nis
    Gymnasium, Natural Sciences and Mathematics Department
    1994 - 1998

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