Milena Kovacheva

Head of Customer Success and Operations at roccamore
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Location
Copenhagen, Capital Region, Denmark, DK

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Experience

    • Denmark
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Head of Customer Success and Operations
      • Oct 2017 - Present

      - Customer care - sales, customer communication and engagement- Organization of events- Logistics and stock keeping- Production and financial planning - Appointed responsible for keeping the office plants alive- Ad hoc administrative tasks

    • Business Developer
      • Feb 2017 - Sep 2017

    • 1 - 100 Employee
    • Quadric Analyst Bootcamp
      • Apr 2016 - May 2016

      One of 20 students and graduates selected to participate in a management consluting training programme focused on positioning strategy, brand and marketing One of 20 students and graduates selected to participate in a management consluting training programme focused on positioning strategy, brand and marketing

    • Denmark
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Corporate Procurement Business Support
      • Mar 2014 - Jun 2015

      - Responsible Sourcing programme - Global Procurement Benchmark project- Creation of internal communication materials - web content for Novo Nordisk intranet, newsletters, presentations, etc.- Planning and organization of meetings and events, ad hoc administrative support

    • Corporate Procurement Intern
      • Sep 2013 - Feb 2014

      - eSourcing - communication with internal and external stakeholders, planning, organization and execution of eAuctions- Data analysis- Ad hoc administrative support

Education

  • Copenhagen Business School
    MSc, Management of Innovation and Business Development
    2011 - 2015
  • Otto-von-Guericke-Universität Magdeburg
    BSc, Management and Economics
    2008 - 2011
  • First English Language School Sofia
    High School, English Language
    2003 - 2008

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