Milena Bouchard

Project Manager at SDL plc
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Contact Information
us****@****om
(386) 825-5501
Location
Denver, Colorado, US
Languages
  • English Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • Spanish Professional working proficiency

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Bio

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Experience

    • Project Manager
      • Jul 2019 - Present

    • Localization Project Team Leader & QA Tester
      • Jan 2018 - Dec 2018

      • Team lead, providing on-site linguistic and functionality quality control at a Fortune 100 company at Cupertino, CA.• Review and curate iBook and Audiobooks media content (English, Portuguese and Spanish) to meet quality control standards.• Conduct reviewing/QA testing of current and upcoming content.• Identify, analyzing and report bugs to ensure accurate functionality, translation and localization of content.• Review of translated original content from English to Portuguese… • Team lead, providing on-site linguistic and functionality quality control at a Fortune 100 company at Cupertino, CA.• Review and curate iBook and Audiobooks media content (English, Portuguese and Spanish) to meet quality control standards.• Conduct reviewing/QA testing of current and upcoming content.• Identify, analyzing and report bugs to ensure accurate functionality, translation and localization of content.• Review of translated original content from English to Portuguese and Spanish.• Collaborate with providers and engineering team to troubleshoot and resolve production and content-related issues on iBooks and Bookstore.• Create and review materials new hires.• Assist with training of new hires of Linguistic Tester. Show more Show less

    • Administrative Assistant & Accounts Payable Analyst
      • Oct 2016 - Jan 2018

      • Implemented, tested and deployed technology solutions to support legal business processes including the implementation of Chrome River expense management software• Supported Accounting Department including CFO, AP, Conflicts, Billing and Payroll• Reviewed and processed average of 600 invoices per month of billable/non-billable vendor invoices and archived documentation and approval prior to payment• Processed check requests, emergency check requests, employee expense reports and… • Implemented, tested and deployed technology solutions to support legal business processes including the implementation of Chrome River expense management software• Supported Accounting Department including CFO, AP, Conflicts, Billing and Payroll• Reviewed and processed average of 600 invoices per month of billable/non-billable vendor invoices and archived documentation and approval prior to payment• Processed check requests, emergency check requests, employee expense reports and corporate credit cards; reconciled statements, ensured backup was provided• Researched and investigated discrepancies in invoices, expense reports, and credit card transactions• Administered new vendors in the vendor master file, including W-9 and vendor information procurement• Reviewed average of 300 intake forms per month, engagement letters, billing details to ensure completeness and accuracy of all prospective client legal information• Conducted conflict and new business research, analyzing, reviewing, and reporting results• Handled confidential and sensitive information with discretion Show more Show less

    • Bilingual Executive Assistant to CFO/ Office Manager
      • 2014 - 20162 years

      • Supervised maintenance, mailroom, faxes, supplies, equipment and food service• Implemented, tested and deployed QuickBooks Software to support all accounting needs • Organized office operations and procedures• Managed relationships and negotiation with vendors, service providers and landlord• Performed bookkeeping activities as payables and receivables • Handled new hire and termination procedures as requested by the CFO• Managed recruitment/screening process… • Supervised maintenance, mailroom, faxes, supplies, equipment and food service• Implemented, tested and deployed QuickBooks Software to support all accounting needs • Organized office operations and procedures• Managed relationships and negotiation with vendors, service providers and landlord• Performed bookkeeping activities as payables and receivables • Handled new hire and termination procedures as requested by the CFO• Managed recruitment/screening process, performed interviews and background checks• Created new templates and documented policies for hiring procedures• Administered payroll and employee relations management• Responsible for developing standards and promoting activities that enhance operational procedures Show more Show less

    • Founder and Owner
      • 2009 - 20167 years

      • Managed 5 properties (long and short-term rentals) and acted as estate agent for private clients• Assisted 12 C- level clients in the Bay Area• Proofreading / Data entry / Bookkeeping 12 clients in the Bay Area• Managed Calendar and Global travel • Invoiced and conducted account management - payables and receivables (business/personal)• Delivered customers success/service, household management and personnel supervision• Provided event planning and coordinating of… • Managed 5 properties (long and short-term rentals) and acted as estate agent for private clients• Assisted 12 C- level clients in the Bay Area• Proofreading / Data entry / Bookkeeping 12 clients in the Bay Area• Managed Calendar and Global travel • Invoiced and conducted account management - payables and receivables (business/personal)• Delivered customers success/service, household management and personnel supervision• Provided event planning and coordinating of private and corporate events• Performed internet research for clients in various fields Show more Show less

    • Social Worker Trainee
      • 2001 - 20032 years

      • Responsible for 110 children’s admission ages 0 to 12 years’ old daily• Interviewed parents and children admitted detecting all possible cases of domestic violence• Supervised all patients’ medical and intake reports• Prepared, organized and delivered domestic violence reports to Children’s Special Department of Social Services

Education

  • San Jose State University
    -
  • Universidade Federal de Pernambuco
    -

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