Experience

MARIA TASH

• United States
• Retail
• 100 - 200 Employee

• Store Manager

  • Mar 2020 - Present



Dolce & Gabbana

• TDM

• Floor Manager

  • Dec 2018 - Dec 2019



Chalhoub Group

• United Arab Emirates
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Section Sales Manager, Level Kids

  • Jan 2016 - Dec 2018

  Retail:  Quickly responding to customer complaints, requests and comments.  Developing customer service procedures, policies & standards.  Driving operational, visual and customer service standards in store. Brand Integrity and market awareness  Commercial & Business awareness. Able to come up with new ideas.  Comprehensive knowledge of all relevant health and safety issues.  Ability to organise & prioritise workload within a retail setting.  Effectively maintaining stock levels and ensuring the quality of supplies.  Always putting the customer first. Managerial  Analysing and researching trends within the retail sector. Personally ambitious and achievement focused.  Putting customers at the heart of all decisions.  Managing stressful situations.  Able to tactfully deal with difficult customers. Enforcing strict rules and regulations in the workplace. Clearly communicating corporate information to staff. Strong organisational capabilities. Selecting, building relationships with and managing suppliers. Implementing pricing strategies. Show less



Saks Fifth Avenue, Burjuman Centre, Dubai, UAE

• Section Sales Manager

  • Jan 2008 - Jan 2016

  Maximizing every sales opportunity by promoting highest standards of customer care and recognizing potential development and training opportunities. •Setting up targets and helping each individual staff in achieving their targets and gross margin for the store. •Assisting the store manager in all business operation related activities •Conduct product-training sessions for multiple brands •Coordinating yearly inventory and keeping the balanced stock of the merchandise in the store. •Planning the selling area in regard to most effective product display. •Maintaining good staff relations through effective communication, leadership, discipline and motivation. •Encouraging the highest possible standards of customer service and maintaining the smooth day-to-day operations of the store •Reviewing and evaluating daily KPI achievement •Handling and swiftly resolving customer complaints if any in a professional and effective manner. •Supervising, motivating and developing team reward and recognition programs. •Coordinating in seasonal promotional events like fashion shows and marketing events held internally or externally. •Having an important role in 3 stores opening (JBR, Dolce & Gabanna DM and Saks Fifth Avenue in Bahrain) Show less



Saks Fifth Avenue

• Senior Sales Associate

  • Jan 2006 - Jan 2008

  Developing brand sales •Developing customer relationship selling by EDPS •Communicating brand opportunities •Ensuring team success and monthly (yearly) target achievements •Training and directing new team members towards successful daily activities and uprising sales effectively •Effectively taking care of the inventory, stock room and yearly reports •Accurately and exceptionally organizing daily timing and operations •Organizing and maintaining visual approach in the Shoes and Handbags department 2005 – 2006 Guest Relations Manager/PA to General Manager (4* Hotel Resort “Mediteraneo”, Novi Sad, Serbia) •Managing guest relation operations, ensuring that the department runs smoothly • Organizing and managing the reception, porters, switchboard and night teams •Organizing meetings, conferences, presentations and travel arrangements for GM • Cross-selling services and common products •Training and developing employees • Overlooking guest/supplier/partner database entry and mining •Implementing new procedures •Working with the revenue manager to ensure the targets are achieved Show less



PMC International” Executive Search and Consultancy, Belgrade, Serbia

• Secretary/Personal Assistant

  • Jan 2002 - Jan 2005

  Travel/accommodation arrangements •Schedule and organize meetings and events •Client/candidate database entry and follow up •Scheduling interviews and following up Travel/accommodation arrangements •Schedule and organize meetings and events •Client/candidate database entry and follow up •Scheduling interviews and following up