Milena Ignjatovic

QA expert at ALL.ART
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Contact Information
us****@****om
(386) 825-5501
Location
Serbia, RS

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Bio

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Credentials

  • Artificial Intelligence: How Project Managers Can Leverage AI
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • SEO Foundations
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Certified Internet Marketer (CIM)
    Kampster
    Aug, 2019
    - Nov, 2024

Experience

    • Virgin Islands, British
    • Artists and Writers
    • 1 - 100 Employee
    • QA expert
      • Sep 2021 - Present

    • Business Development Consultant
      • Oct 2017 - Apr 2022

      Projects: Eco-friendly living CA, Bamboo production Thailand, Hydroponic LtdConsultant in Project management and software development: Project structure and documentation, QA framework and implementation, QC of Project KPIsConsultant in digital marketing area: Strategy and planning for social media platforms (FB,IG,LI,TW,YT). Building a branding strategy. Analysing marketing performances. Consulting in web marketing area: SEO analysis and improvement strategy. E-mail marketing planning, E-commerce development and design.Consultant in start-up in all business: IT, trade, services, medical, health/food, sport/SPA, restaurant/hotel Market research and baying persona creation.Analysing financial performances of business or project.

    • Serbia
    • Banking
    • 1 - 100 Employee
    • Bad assets management expert
      • Nov 2015 - Oct 2017

      Bad assets management expertManaging and reporting KPIs Developing, testing and implementing automation repayment system with integrated dynamic notifications for all product types.Creation of internal documents regarding collection and Bad assets managementGendering financial and non-financial client's data Bad assets management expertManaging and reporting KPIs Developing, testing and implementing automation repayment system with integrated dynamic notifications for all product types.Creation of internal documents regarding collection and Bad assets managementGendering financial and non-financial client's data

    • Financial Services
    • 1 - 100 Employee
    • Account manager for SME clients
      • Jan 2005 - Oct 2015

      Senior Credit Risk portfolio expert (March 2015-November 2017)Data analysis of bank’s portfolio and performances.Analyzing, managing and planing KPIs Developing automated loan approval processes ( Retail & SME) Improvement of portfolio quality. Presentation of reports to Group Executive boardCreation of internal documents regarding Credit Risk Senior Collection expert (September 2013-March 2015)Project Brush - planing, organizing, analyzing, controlling redistribution of Bank’s portfolio Client debt settlementPrecessing debt settlement in Bank systemsEntering settlement data in core system and booking financial changes Preparation all documents for litigation processMonitoring and reporting on litigated processes of whole departmentPreparing and presenting all reports of collection results of whole department -for local Executive Board and for Group Executive BoardSenior account manager for SME clients-financial advisor (January 2005-September 2006; December 2008-September 2013)Acquisition of clients and presentation of Bank Making offer in line with Bank politicy and clients demands. Creation of client's financial report, preparation and presentation offer/request on Credit Comity. Processing offer/request in Bank systemsRegistration of collateral documentation in Bank application:data from land documents,documents for movable assets- vehicles, ships and arts Monitoring of all approved and processed offers/requests.Product manager (TRIPLE S) September 2006- December 2008Development of 5 frontend applications: two no-financial and 3 financial ( Retail Loans, SME Loans, Teller ) Incident manager Request managerTest coordinator Training organizer

Education

  • University of Belgrade
    Master's degree, quality management
    1997 - 2003

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