Experience

UCLA Career Center

• United States
• Higher Education
• 1 - 100 Employee

• Senior Assistant Director, Industry Relations and Experiential Learning

  • Feb 2022 - Present

  - Lead team of Industry Relations Managers that work closely with employers to help them meet their recruiting goals at UCLA. - Build and nurture relationships with various constituents such as employers, campus departments, student organizations, and Career Center colleagues. - Partner with team co-leader to plan and implement strategy for employer relations that will benefit our students. - Train and provide support for Industry Relations team. - Lead team of Industry Relations Managers that work closely with employers to help them meet their recruiting goals at UCLA. - Build and nurture relationships with various constituents such as employers, campus departments, student organizations, and Career Center colleagues. - Partner with team co-leader to plan and implement strategy for employer relations that will benefit our students. - Train and provide support for Industry Relations team.



UCLA Anderson Executive Education

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Associate Director of Programs

  • Mar 2020 - Mar 2022

  • Provide strategic leadership to the team of program managers in the detailed execution of all open and custom programs which total up to $8 million dollars in revenue per year.• Set high standards in our best practices for achieving optimal participant experiences and alumni engagement by tracking key performance indicators, evaluating data, and reviewing participant/alumni feedback.• Design and redesign open and custom programs to meet program objectives and client needs in the designated format: virtual, in-person, or hybrid.• Partner with all relevant stakeholders such as corporate clients, faculty, business development and marketing staff, account directors, and vendors in order to ensure a high-quality program experience. • Develop and gain buy-in as necessary with all stakeholders when new initiatives and/or program changes need to be implemented in order to provide high-value learning and networking experiences to participants.• Create and encourage an inclusive and positive team environment that collaborates with all departments through consistent training, coaching, and communication with team. Show less

• Program Manager

  • Nov 2017 - Mar 2020

  • Orchestrate transformational participant experiences by working in partnership with account directors, faculty, design and sales teams to deliver effective educational programs for executives.• Plan all logistics of program implementation such as updating program website, ordering catering, preparing program materials, and emailing program information. • Ensure program expenses stay within allotted budget by monitoring and negotiating with vendors.• Communicate effectively and build rapport with all stakeholders, from clients to participants to faculty.• Collect program data by developing and distributing evaluation surveys to obtain participant feedback and assess program effectiveness. Show less



San Bernardino Valley College

• United States
• Higher Education
• 300 - 400 Employee

• Supplemental Instruction Coordinator

  • Sep 2015 - Aug 2017

  • Coordinated all administrative and logistical details pertaining to the Supplemental Instruction program for up to 55 SI Leaders. • Planned monthly professional development trainings for both Tutors and Supplemental Instruction Leaders focusing on various topics to help them improve skills such as communication, listening, and building relationships. • Reviewed Supplemental Instruction lesson plans to ensure all leaders were prepared for sessions and gave feedback as required. • Promoted Supplemental Instruction on campus through conversations with faculty, classroom visits, and updating website. • Built rapport with SI Leaders through effective listening, communication, and providing mentoring for their future. • Communicated on a daily basis with SI Leaders and faculty who directly oversaw them, both through email and verbally, to ensure the standards of the program were being met at all levels. • Maintained schedules, requested rooms, pulled rosters, and collected attendance by using programs like Datatel, SARS, and Excel. • Worked as a team with other Student Success Center and STEM Program staff, to effectively and efficiently execute the goals for the semester and the vision for the program as a whole. • Assisted in planning and providing leadership for events to increase awareness of STEM fields and majors such as STEMapalooza, STEM Family Night, Spring of Learning at Valley, and various workshops. Show less



California Baptist University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Assistant

  • Sep 2014 - May 2015

  School of Education • Coordinated a two-month schedule for a Chinese Delegation by organizing activities and presentations. Maintained communication with various parties through email and phone to ensure all details were accounted for. Escorted Chinese delegation to various activities and built collegial relationships. • Developed survey to assess post student employment and distributed it using email. Collected and worked with Assistant Dean to analyze responses. • Learned about advising by shadowing an Educational Advisor for students working towards their teaching credentials. Observed how Educational Plans were developed. Office of Student Success (Academic Services) • Mentored a group of students admitted to the university provisionally to help them be successful in their educational pursuits. Met with them on biweekly basis to check their grades and provide encouragement and support. Connected them to appropriate campus resources when necessary, such as financial aid. • Assisted in planning curriculum for the noncredit student development course provisional students are all enrolled in. • Developed a mentoring program to be used in the future to increase retention of provisional students. Show less



Corinthian Colleges, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• College Instructor

  • Feb 2010 - Oct 2012

  • Plan lessons for a variety of different subjects that will both challenge and engage adult learners with the goal of mastering the course objectives. Courses taught include Composition I and II, Oral Communications, Introduction to Finance, and Accounting I and II. • Build excellent relationships and rapport with students, faculty, and staff through effective communication, encouragement, and accessibility. • Deliver lesson in a positive and vibrant way to a diverse group of students by using a variety of techniques that engage all types of learning modalities and build students' current knowledge so that all students will learn material. • Develop, administer, and evaluate assessments for the course material. • Partner with fellow instructors to coordinate educational and exciting hands-on activities so students can apply knowledge being learned in the classroom. Show less



State Farm

• United States
• Insurance
• 700 & Above Employee

• Account Representative

  • Feb 2007 - Oct 2008

  • Developed and executed a strategic marketing plan to bring in a steady flow of business to the office and enable us to reach our goals on a monthly basis. Marketing plan included selecting a group of potential clients to target, contacting them through various methods, communicating the benefits of our services, and moving on to closing the sale. • Contributed to maintaining State Farm’s reputation for excellent customer service by building rapport with my customers and consistently watching out for their best interests. • Built relationships with other local businesses through networking and setting up systems of referral with businesses that offer complementing services. • Maintained administrative organization through proper filing, time management, and follow-up and execution of tasks. Show less



The Hungry Heart

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Franchisee / Facilitator

  • Jul 2006 - Sep 2007

  • Managed and organized all details concerning the business including start-up, administrative, financial, marketing, and operational duties. • Strategically planned monthly advertising calendar by researching and placing ads in local magazines that would reach my target audience. • Established networks of referral with local businesses offering complementing services. • Counseled clients on an individual basis with a caring approach to help them personally achieve a permanently healthy lifestyle by facilitating them through an eight week program. Show less



Mervyns

• Retail
• 300 - 400 Employee

• Assistant Manager

  • Sep 2003 - May 2006

  • Responsible for managing all details for two departments in a store that grossed $19.3 million in sales a year with approximately 100 employees. This included planning, organizing and executing plans to; maintain the up-keep of the departments by keeping presentations full and shoppable, set new floor maps so they would flow with our store’s configuration, and frequently re-merchandise to drive sales. • Motivated associates to work at their full potential by consistently providing training, encouragement, feedback, acknowledgement and praise. • Worked as a team with Store Manager, three other Assistant Managers, and nine Department Supervisors by maintaining proper communication to ensure company standards were being met on a daily basis throughout the store. Show less