Experience

Aventas

• Canada
• Advertising Services
• 1 - 100 Employee

• Sales And Marketing Specialist

  • Feb 2022 - Present

  Committed to providing quality customer service to all patrons in order to ensure satisfaction • Able to develop good relationships and establish rapport with customers through the usage of strong listening and communication skills • Effective in dealing with customer objections and inquiries and in finding a mutually acceptable outcome • Effective use of the B2C sales systems with door to door experience •Demonstrated Products and services as deemed necessary to clients •Made Product knowledge readily available to self and others through various resources Show less



Miratel Solutions

• Canada
• Telecommunications
• 1 - 100 Employee

• Sales Specialist

  • Jan 2021 - Apr 2022

  • Always maintain a positive attitude and use strong communication and listening skills • Manage large amounts of inbound and outbound calls in a timely manner • Follow communication “scripts” when handling different topics • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives • Seize opportunities to upsell lottery tickets when they arise • Build sustainable relationships and engage customers by taking the extra mile • Keep records of all conversations in our call center database in a comprehensible way • Frequently attend educational seminars to improve knowledge and performance level • Meet personal/team qualitative and quantitative targets Show less



Transforming Life Centre

• Toronto, Ontario, Canada

• Teaching Assistant

  • Mar 2014 - Mar 2020

  ● Supervised and ensured the safety of children ● Demonstrated the ability to handle emergency situations efficiently ● Coordinated games and created activates ● Set an example for positive behavior ● Solved severe child behavioural issues in positive and constructive ways ● Can easily manage the prompt issues of children ● Supervised and ensured the safety of children ● Demonstrated the ability to handle emergency situations efficiently ● Coordinated games and created activates ● Set an example for positive behavior ● Solved severe child behavioural issues in positive and constructive ways ● Can easily manage the prompt issues of children



GoodLife Fitness

• Canada
• Wellness and Fitness Services
• 700 & Above Employee

• Sales Associate

  • Jan 2019 - Jan 2020

  • Handled all incoming calls and answered inquiries made all while keeping the management team updated• Greeted all members in a pleasant manner and informed them about all special offers• Assisted in maintaining the gym's cleanliness and upbeat culture to generate more business• Liaised between customers and management and took feedback to improve the efficiency of service• Administered and processed payments made by the members, providing them with up to date copies of receipts and/or transactions made by them• Resolved all customer complaints making sure the customers were satisfied with the service they were receiving at all times • Achieved daily sales goal by cross selling and promoting additional products and services Show less

• Sales Advocate

  • Jan 2019 - Jan 2020

  • Handled all incoming calls and answered inquiries made all while keeping the management team updated• Greeted all members in a pleasant manner and informed them about all special offers• Assisted in maintaining the gym's cleanliness and upbeat culture to generate more business• Liaised between customers and management and took feedback to improve the efficiency of service• Administered and processed payments made by the members, providing them with up to date copies of receipts and/or transactions made by them• Resolved all customer complaints making sure the customers were satisfied with the service they were receiving at all times • Achieved daily sales goal by cross selling and promoting additional products and services Show less



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Cashier

  • Dec 2017 - Jan 2018

  ● Correctly received orders, responded to guest concerns and effectively resolved food or service issues ● Serve fresh, hot food with a smile in a timely manner ● Answered telephone and in-person inquiries ● Found extra tasks when scheduled duties were completed ● Worked well with teammates and openly invited coaching from the management ● Correctly received orders, responded to guest concerns and effectively resolved food or service issues ● Serve fresh, hot food with a smile in a timely manner ● Answered telephone and in-person inquiries ● Found extra tasks when scheduled duties were completed ● Worked well with teammates and openly invited coaching from the management