Milan Tomasovic

Agile Coach, System Engineer at SWITCH
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Contact Information
us****@****om
(386) 825-5501
Location
CH
Languages
  • English Full professional proficiency
  • German Full professional proficiency
  • Serbian Native or bilingual proficiency

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Bio

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Credentials

  • Jamf Certified Admin
    Jamf
    Jun, 2022
    - Nov, 2024
  • Sicherer Einsatz von Microsoft 365
    Microsoft
    Jun, 2022
    - Nov, 2024
  • Jamf Certified Tech
    Jamf
    Oct, 2021
    - Nov, 2024
  • Jamf Certified Tech
    Jamf
    Oct, 2021
    - Nov, 2024
  • Jamf Certified Associate
    Jamf
    Dec, 2020
    - Nov, 2024
  • Microsoft Office 365 Technical Fundamentals
    Microsoft
    Mar, 2020
    - Nov, 2024

Experience

    • Switzerland
    • Software Development
    • 100 - 200 Employee
    • Agile Coach, System Engineer
      • Jul 2022 - Present

    • System Engineer
      • Jun 2021 - Feb 2023

    • Switzerland
    • Artists and Writers
    • 200 - 300 Employee
    • IT Infrastructure Engineer EMEA
      • Mar 2019 - Jun 2021

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Genius, Apple Certified Technician
      • Aug 2016 - Feb 2019

      Use your problem-solving and people skills to ensure swift resolutions to technical problems of every kind. As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You also educate your team members about products, while independently keeping your own technical know-how up to date.

    • Lead and Learn
      • Feb 2018 - Aug 2018

      Responsible for creating, facilitating and planning of training for current and new employees.Key competencies:•Presentation skills•Comfort around higher management •Planning •Interpersonal savvy•Time Management •Motivating others

    • Family Room Specialist
      • Nov 2014 - Jul 2016

      Help visitors to the Apple Store get more out of our products by sharing knowledge and providing exceptional customer service. As a Technical Specialist, you get new owners started and give current ones quick and efficient support. By helping Apple build and maintain strong relationships with customers, you are a big part of our success.

    • IT-Support
      • Jun 2014 - Oct 2014

Education

  • BSc in Electrical Engineering and Information Technology
    Engineer of electrical and computer engineering, Electronic Business
    2008 - 2013
  • Apple Training Center London UK
    Apple Certified Technician (ACiT)
    2016 - 2016
  • Apple Training Center London UK
    ACMT (Apple Certified Technician)
    2016 - 2016

Community

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