Special Systems Discipline Lead

• Sep 2021 - Present

As a Special Systems Discipline Lead, I am responsible for the technical accuracy of all products produced through the Design Studio. Performs Special Systems Design and Engineering work. Manage Special Systems Projects and Project Teams as necessary. Assists in identifying pursuits and business development opportunities. Mentor other Special System design engineering staff. Ensures accuracy of finished product design, reviewing for completeness, conflict avoidance, and ensuring clients’ objectives are being met throughout life cycle. Develops solutions to various engineering problems. Supports the Operations Manager to ensure high standards of quality, innovative design strategies, and to enhance the technical expertise of all studio staff. Support the Operations Manager to optimize the utilization of the studio staff. Ensure projects are within scope, on schedule, and within budget. Supports the Operations Manager to recruit new studio staff, recommend staff for promotion and rate increases, oversee their performance evaluations, and ensure the enforcement of company policies. Supports the generation of proposals and presentations, providing appropriate data and information and ensuring specifications’ accuracy. Ensures accuracy in meeting applicable billing codes. Participate on projects during design, bidding and construction administration. Prepares technical and cost aspects for submissions. Interface with existing clients, outside consultants, and vendors. Attend client meetings to discuss job progress. Show less

Senior Associate

• Jan 2019 - Sep 2021

As a Senior Associate, I was responsible for providing trade specific system design; layout; calculations; and other related design services including coordination with the designs of other trades (architectural and engineering/internal and external). Lead and supported the engineering of Information and Communication Technology (ICT) team discipline for a variety of projects while working closely with clients, client reps, architects and MEP engineers in creating designs for all kind of spaces but with a focus on Healthcare, Critical Facilities and Intelligent Buildings. Also manage multi disciplinary projects. * Special focus on Health Care industry including providing Subject Matter Expert (SME) and OSHPD submittal level support to Health Care clients * Creating basic designs and medium to complex designs as well as developing specifications, system narratives and system layouts for a variety of projects and project sizes * Conducting field inspections to determine existing conditions and to coordinate new work; assisting in preparation of due diligence, feasibility, gap analysis and other technical reports and drawings * Participating in ensuring and overseeing QA/QC process for all work and the work of others as well as assisting senior team members in the on-going determination of project scheduling requirements, manpower requirements, and project budgets * Performing construction administration and field investigation tasks for assigned projects including conducting field inspections and subsequent detailed inspection reports * Processing RFI’s, submittals, change orders, bulletins, addenda and mastering drawing organization format and company standards based on industry standards * Cross trained on multidisciplinary designs and support design production of drawings, calculations, researches, reports, analysis and specification. Show less

Senior Engineer (Contract)

• Sep 2018 - Jan 2019

Responsible for design and deployment services related to Facilities Infrastructure services and Information and Communications Technology (ICT) services for National Rollout projects. Responsible for design and deployment services related to Facilities Infrastructure services and Information and Communications Technology (ICT) services for National Rollout projects.

Cable Infrastructure - Global Process Owner, AWS Infrastructure Operations

• May 2017 - Aug 2018

* Establish Process and Governance Structure fit-for-purpose * Defining the Business Case for the process * Ensuring there is optimal fit between people, process, technology (tools) and Steering (roadmap to end state) * Ensuring proper Key Performance Indicators are set and measured to determine the impact of process changes * Ensuring quality reports are produced, distributed, and utilized * Integrating the Process into the line organization – process compliance * Update related training modules and requirements * Taking a bird’s eye view “Big Picture”, overseeing and ensuring integration between the specific Process and other processes (e.g. safety, security, availability, capacity and scaling) * Staying informed about on-ground challenges of regional operational teams and frontline managers * Establish regular communication cadence for senior management on process progress and performance issues * Write clear and detailed functional specifications * Make optimal tradeoffs between schedule, resources, and scope, and apply advanced technical and business knowledge to address major risks, challenges, and obstacles * Anticipate, identify and drive resolution of technical challenges and interdependencies to prevent downstream problems * Develop service owner goals documentation, process and procedures * Track service owner goals and report to senior leadership * Audit organizational efficiency as the advocate for customer objectives * Provide guidance and collaboration with process engineering and improvement initiatives Show less

Facilities Infrastructure Practice Lead

• Jan 2016 - May 2017

* Responsible for successful execution of Facilities Infrastructure projects, including cable plant installs, cable plant upgrades, data center power, data center HVAC, rack systems, and building automation * Work with the WWT partner management organization to identify and manage partners who deliver Facilities Infrastructure engagements * Maintain relationships with Facilities Infrastructure OEM Partners * Responsible for establishing, documenting, and communicating technical and installation standards for Facilities Infrastructure engagements * Provide technical escalation and quality assurance for FIT engagements. * Partnering with business executives to understand their key business issues / drivers * Proposing appropriate solutions (technology, business processes and/or both) * Creating and presenting business cases and ROI statements * Pulling together teams from across the organization (and vendor partners) to deliver market / customer value * Collaborating with Product, Sales, Technology and Operations organizations to deliver solutions * Leading solution deployments efficiently and effectively * Streamlining processes and creating efficiencies * Overseeing project delivery teams in both direct and matrixed relationships * Developing strategies to transition innovation solutions to appropriate operating units for ongoing operations * Supporting deployment of solutions from pilot to full-scale roll-out * Identifying new opportunities to innovate Show less

Managing Consultant

• May 2012 - Jan 2016

As part of IBM Global Technology Services - Site & Facilities team, responsibilities included, Data Center Design and Planning for Structured Cabling System Solution. As Managing Consultant, I was responsible to perform of the engagement work as defined by the client contract. Lead the delivery of one or more work streams or multiple work products on major portions of large or medium engagements. Lead small engagements autonomously. Gather facts (through research, interviewing, surveys, etc.), analyze the client's business, draw conclusions, prepare final reports, and give presentations. Support solution delivery on appropriate engagements. Expected to be proficient in consulting methodology's, key technologies, engagement support tools and have recognized expertise within Site & Facilities (for Data Centers) competency area and/or industry. Expected to establish relationships with key client personnel and deliver timely, high quality service to the client engagement. Show less

Sr. Consultant

• Apr 2007 - May 2012

Product Manager, Structured Cabling

• Apr 1996 - Apr 2007

Sr. Consultant

• Jan 1993 - Apr 1996

Sr. Consultant

• Sep 1989 - Jan 1993

Manager, Cabling Services

• Jun 1987 - Sep 1989

Sr. Customer Service Engineer

• Nov 1985 - Jun 1987

Associate Customer Service Engineer

• Oct 1983 - Nov 1985