Milan Batinich II
Motivational Speaker at Milan Motivates- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Mervyn Byrd
I had Milan Batinich II speak to my Vistage CEO group. Milan did an outstanding job explaining to us how to maximize our outcomes based on our Predictive Index Behavioral Assessments. Milan is an expert at understanding behavioral styles. He made it fun, as well as educational, by adding variety to his talk. He had us moving around and talking with him. If you are looking for a speaker, whether live or online, Milan is the way to go.
Dan Piet
Milan is an amazing employee and an amazing manager. He helped me with my career and led me to be a top salesman in his office.
Gerald Erickson
I have worked with Milan for nearly three years. He has been my direct supervisor. In this time, I have had the pleasure of watching how he grows our business by creating meaningful partnerships. He is a true master of his craft. When I say master of his craft, I don’t mean the typical sales guy that everyone thinks of. Milan goes in to discussions confident that he can aid the people he has contacted. This is what drives him, his passion is helping to make others lives better. He isn’t looking for a quick sale that goes away after some revenue is made. Milan is looking for long lasting partnerships. He knows that the best way to improve others and himself is by working together and making consistent improvements over time. Creating a base and building upon it. What really stands out to me about Milan is his integrity, knowledgebase, trust in his and his team’s ability, and his uncanny memory. As I worked with Milan, I have seen real results. For example, one of the companies we partnered with was experiencing 10% retention rate on new hires. We began recruiting and consulting with them. Within 2 hiring classes the retention rate had increased to 85% on new hires. Referring Milan is easy. He is not like any other business developer you will work with. Milan knows all the tools available to him and can provide you with detail on how he can help your company succeed. Whether it’s recruiting, outsourcing, or consulting Milan will have solutions that he can provide. It is worth taking the time to sit down with Milan to have a discussion. You won’t regret it. Milan helped me personally as well. During a goal setting meeting I mentioned wanting to make a career change. We looked within our company and did not have an opportunity in the area I was looking for. Milan began looking outside the company and encouraged me to do the same. His and our company goal is to make lives better, and even though it meant I may leave the company, Milan assisted me in finding my new career.
Mervyn Byrd
I had Milan Batinich II speak to my Vistage CEO group. Milan did an outstanding job explaining to us how to maximize our outcomes based on our Predictive Index Behavioral Assessments. Milan is an expert at understanding behavioral styles. He made it fun, as well as educational, by adding variety to his talk. He had us moving around and talking with him. If you are looking for a speaker, whether live or online, Milan is the way to go.
Dan Piet
Milan is an amazing employee and an amazing manager. He helped me with my career and led me to be a top salesman in his office.
Gerald Erickson
I have worked with Milan for nearly three years. He has been my direct supervisor. In this time, I have had the pleasure of watching how he grows our business by creating meaningful partnerships. He is a true master of his craft. When I say master of his craft, I don’t mean the typical sales guy that everyone thinks of. Milan goes in to discussions confident that he can aid the people he has contacted. This is what drives him, his passion is helping to make others lives better. He isn’t looking for a quick sale that goes away after some revenue is made. Milan is looking for long lasting partnerships. He knows that the best way to improve others and himself is by working together and making consistent improvements over time. Creating a base and building upon it. What really stands out to me about Milan is his integrity, knowledgebase, trust in his and his team’s ability, and his uncanny memory. As I worked with Milan, I have seen real results. For example, one of the companies we partnered with was experiencing 10% retention rate on new hires. We began recruiting and consulting with them. Within 2 hiring classes the retention rate had increased to 85% on new hires. Referring Milan is easy. He is not like any other business developer you will work with. Milan knows all the tools available to him and can provide you with detail on how he can help your company succeed. Whether it’s recruiting, outsourcing, or consulting Milan will have solutions that he can provide. It is worth taking the time to sit down with Milan to have a discussion. You won’t regret it. Milan helped me personally as well. During a goal setting meeting I mentioned wanting to make a career change. We looked within our company and did not have an opportunity in the area I was looking for. Milan began looking outside the company and encouraged me to do the same. His and our company goal is to make lives better, and even though it meant I may leave the company, Milan assisted me in finding my new career.
Mervyn Byrd
I had Milan Batinich II speak to my Vistage CEO group. Milan did an outstanding job explaining to us how to maximize our outcomes based on our Predictive Index Behavioral Assessments. Milan is an expert at understanding behavioral styles. He made it fun, as well as educational, by adding variety to his talk. He had us moving around and talking with him. If you are looking for a speaker, whether live or online, Milan is the way to go.
Dan Piet
Milan is an amazing employee and an amazing manager. He helped me with my career and led me to be a top salesman in his office.
Gerald Erickson
I have worked with Milan for nearly three years. He has been my direct supervisor. In this time, I have had the pleasure of watching how he grows our business by creating meaningful partnerships. He is a true master of his craft. When I say master of his craft, I don’t mean the typical sales guy that everyone thinks of. Milan goes in to discussions confident that he can aid the people he has contacted. This is what drives him, his passion is helping to make others lives better. He isn’t looking for a quick sale that goes away after some revenue is made. Milan is looking for long lasting partnerships. He knows that the best way to improve others and himself is by working together and making consistent improvements over time. Creating a base and building upon it. What really stands out to me about Milan is his integrity, knowledgebase, trust in his and his team’s ability, and his uncanny memory. As I worked with Milan, I have seen real results. For example, one of the companies we partnered with was experiencing 10% retention rate on new hires. We began recruiting and consulting with them. Within 2 hiring classes the retention rate had increased to 85% on new hires. Referring Milan is easy. He is not like any other business developer you will work with. Milan knows all the tools available to him and can provide you with detail on how he can help your company succeed. Whether it’s recruiting, outsourcing, or consulting Milan will have solutions that he can provide. It is worth taking the time to sit down with Milan to have a discussion. You won’t regret it. Milan helped me personally as well. During a goal setting meeting I mentioned wanting to make a career change. We looked within our company and did not have an opportunity in the area I was looking for. Milan began looking outside the company and encouraged me to do the same. His and our company goal is to make lives better, and even though it meant I may leave the company, Milan assisted me in finding my new career.
Mervyn Byrd
I had Milan Batinich II speak to my Vistage CEO group. Milan did an outstanding job explaining to us how to maximize our outcomes based on our Predictive Index Behavioral Assessments. Milan is an expert at understanding behavioral styles. He made it fun, as well as educational, by adding variety to his talk. He had us moving around and talking with him. If you are looking for a speaker, whether live or online, Milan is the way to go.
Dan Piet
Milan is an amazing employee and an amazing manager. He helped me with my career and led me to be a top salesman in his office.
Gerald Erickson
I have worked with Milan for nearly three years. He has been my direct supervisor. In this time, I have had the pleasure of watching how he grows our business by creating meaningful partnerships. He is a true master of his craft. When I say master of his craft, I don’t mean the typical sales guy that everyone thinks of. Milan goes in to discussions confident that he can aid the people he has contacted. This is what drives him, his passion is helping to make others lives better. He isn’t looking for a quick sale that goes away after some revenue is made. Milan is looking for long lasting partnerships. He knows that the best way to improve others and himself is by working together and making consistent improvements over time. Creating a base and building upon it. What really stands out to me about Milan is his integrity, knowledgebase, trust in his and his team’s ability, and his uncanny memory. As I worked with Milan, I have seen real results. For example, one of the companies we partnered with was experiencing 10% retention rate on new hires. We began recruiting and consulting with them. Within 2 hiring classes the retention rate had increased to 85% on new hires. Referring Milan is easy. He is not like any other business developer you will work with. Milan knows all the tools available to him and can provide you with detail on how he can help your company succeed. Whether it’s recruiting, outsourcing, or consulting Milan will have solutions that he can provide. It is worth taking the time to sit down with Milan to have a discussion. You won’t regret it. Milan helped me personally as well. During a goal setting meeting I mentioned wanting to make a career change. We looked within our company and did not have an opportunity in the area I was looking for. Milan began looking outside the company and encouraged me to do the same. His and our company goal is to make lives better, and even though it meant I may leave the company, Milan assisted me in finding my new career.
Credentials
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Nano Tips for Finding Happiness Through Empathy with Shadé Zahrai
LinkedInNov, 2022- Nov, 2024 -
Stanford Psychology for High Performance
Stanford Center for Health EducationAug, 2022- Nov, 2024 -
Engagement and Productivity Certificate
The Predictive IndexMay, 2022- Nov, 2024 -
Hiring Certification
The Predictive IndexMay, 2022- Nov, 2024 -
Team Performance Certificate
The Predictive IndexMay, 2022- Nov, 2024 -
Leadership and Management Certificate
The Predictive IndexApr, 2022- Nov, 2024 -
Negotiation Skills
LinkedInJan, 2020- Nov, 2024 -
Predictive Index Analyst
-Apr, 2016- Nov, 2024 -
Ministerial License
United Pentecostal Church InternationalAug, 2012- Nov, 2024 -
PI Certified Talent Optimization Leader
Talent Optimization by The Predictive IndexJul, 2019- Nov, 2024 -
Talent Optimization Consultant Certificate
The Predictive IndexSep, 2023- Nov, 2024
Experience
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Milan Motivates
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United States
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Business Consulting and Services
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1 - 100 Employee
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Motivational Speaker
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Jan 2023 - Present
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Austin Contact Center Alliance
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United States
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Non-profit Organizations
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1 - 100 Employee
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Member Board of Directors
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May 2023 - Present
Founded in 1995, ACCA was created in partnership with a group of contact center managers, industry-related suppliers and the Economic Development Division of the Austin Chamber of Commerce who wished to create a local trade association specific to the contact center and customer experience industry. Still a thriving organization, over 20 years later, ACCA has a consistently growing membership base and dedicated Board of Directors. Founded in 1995, ACCA was created in partnership with a group of contact center managers, industry-related suppliers and the Economic Development Division of the Austin Chamber of Commerce who wished to create a local trade association specific to the contact center and customer experience industry. Still a thriving organization, over 20 years later, ACCA has a consistently growing membership base and dedicated Board of Directors.
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TalentOptimization.org by The Predictive Index
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United States
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Business Consulting and Services
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1 - 100 Employee
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Predictive Index Certified Talent Optimization Partner
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Jul 2019 - Present
The Predictive Index is a tool used by more than 7,000 companies globally for Hiring, Talent Optimization, and Company Culture. Through its' statistically validated Personality and Cognitive Assessment that is used to align candidates with specific jobs, so that they are being hired for the appropriate roles. On the post-hire Talent Optimization side it is a tool that helps organizations with identifying the right talent with each role based on Job Fit, Management, Teams, and Company Culture. It is used to be sure that each employee is working in the role where they will find the greatest success based not only on their abilities, but also on their personalities and how they work with others on their team. It looks at the entire team’s analytics to ensure the team is set up for the highest rate of success as possible. Show less
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SOCAP International
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United States
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Consumer Services
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1 - 100 Employee
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West Community Board Member
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Dec 2018 - Present
SOCAP is the Society of Consumer Affairs Professionals. The Association’s members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from top Fortune/Forbes 1000 companies (Nike, Apple, Unilever, Guthy-Renker, Dole, Starwood) as well as hundreds of business partner organizations.If you would like to be a part of something bigger than yourself, learn, grown and network with other contact center/consumer affairs professionals, we invite you to attend our events and to consider membership.www.socap.org/southwest Show less
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President - West Community
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Jan 2021 - Dec 2021
SOCAP is the Society of Consumer Affairs Professionals. The Association’s members include vice presidents, directors, managers and supervisors of customer care and consumer affairs from top Fortune/Forbes 1000 companies (Nike, Apple, Unilever, Guthy-Renker, Dole, Starwood) as well as hundreds of business partner organizations.If you would like to be a part of something bigger than yourself, learn, grown and network with other contact center/consumer affairs professionals, we invite you to attend our events and to consider membership. Show less
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A.W. Companies, Inc. - BPO Solutions
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United States
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Business Consulting and Services
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1 - 100 Employee
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Director Of Business Development
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Nov 2017 - Mar 2023
We are a Contact Center BPO with a 100% Work At Home Model, a Contact Center Consulting Firm, and a Contact Center Recruitment Firm. We currently operate in several different states and continue to expand exponentially. Our Mission at A.W. Companies, Inc., is based on making lives better for all. Every employee, vendor, customer and organization that works with us is treated with respect with the goal of making lives better. Our core value is to approach every situation with the intent to provide betterment to everyone involved. We believe in developing strong partnerships with this core value. Never losing sight of the significance each role contributes to the betterment of the whole. A.W. Companies prides itself on following through on what we promise. We believe in old school ethics where a handshake still means something. A.W. Companies Purpose is to provide employment in rural communities that have fewer options. Our work-at-home model provides this opportunity by allowing us to target and select geographic locations with higher unemployment rates. This purpose allows us to provide a high skilled work force with lower attrition at a competitive rate. We are a small business with the purpose of making a big impact. Show less
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All-Calls Call Center Outsourcing
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United States
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Outsourcing/Offshoring
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1 - 100 Employee
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Director of Sales
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Sep 2016 - Nov 2017
All-Calls Call Center Outsourcing, an American based at-home business process outsourcing provider. www.CallCenter-USA.com All-Calls Call Center Outsourcing, an American based at-home business process outsourcing provider. www.CallCenter-USA.com
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Experience Call Center Recruiting
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United States
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Director
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Apr 2016 - Nov 2017
Finding and selecting the best contact center talent can be a daunting task. Not doing it right can cause increased attrition and stress that diminishes your customer experience. With AllStaff Call Center Recruiting, you are working with contact center experts that have been providing top call center recruiting and management for over 30 years. The result is significant decreases in employee attrition and increases in customer satisfaction. We set ourselves apart by providing an Industry Leading Applicant Intake Process, Team Based Service, and Benchmarking Capabilities. Since we provide a full spectrum of recruiting and staffing services for the call center industry, we handle all facets of call center staffing including Customer Service, Tech Support, Help Desk, Client Services, Web Chat, Retention/Loyalty, Training, and both Inbound/Outbound, etc. Show less
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Area Manager
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Mar 2014 - Apr 2016
Geographical Expansion Sales & Account Management Revenue Growth Operations Management Geographical Expansion Sales & Account Management Revenue Growth Operations Management
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SelectRemedy
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Staffing and Recruiting
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1 - 100 Employee
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Branch Manager
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Oct 2013 - Mar 2014
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Staffing Network LLC
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United States
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Staffing and Recruiting
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100 - 200 Employee
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Regional Sales Manager
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Nov 2012 - Nov 2013
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Masterson Staffing Solutions
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Staffing and Recruiting
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200 - 300 Employee
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Business Development Manager
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Sep 2011 - Nov 2012
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Sales Manager
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Jan 2010 - Sep 2011
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Education
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2022 -
Stanford University School of Medicine
Psychology -
2002 - 2003
University of Wisconsin-Madison
Atmospheric Sciences and Meteorology -
1998 - 2002
Evansville High School
H.S. Diploma, General; Emphasis on Math and Science
Community
