Milan Ulehla

System Engineer at Prague Stock Exchange
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Contact Information
us****@****om
(386) 825-5501
Location
CZ
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Czech Native or bilingual proficiency
  • German Elementary proficiency
  • Slovak Native or bilingual proficiency

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Credentials

  • IELTS
    British Council

Experience

    • Czechia
    • Financial Services
    • 1 - 100 Employee
    • System Engineer
      • Jul 2020 - Present

      • As IT System Engineer dealing with various projects for organization Prague Stock Exchange within Microsoft Azure, Azure AD and Cloud Microsoft 365 environment, constantly processing with new requirements, continuously self-learning due to dynamic cloud environment as Microsoft is providing new features and apply changes throughout short period of time. • Deployment, administration, and support of projects to deliver services and solutions within Microsoft Intune management service which includes mobile device management, device security compliance, profile management, adjusting application behavior in corporate/banking environment. Configuration of policies for devices and applications for iOS, Android operating systems as for security and data loss protection prevention. Configuration of windows and software updates deployed by Intune. • Administration of Azure Active Directory, implementing security monitoring features as Azure AD Identity Protection etc. adjusting licensing accordingly to Microsoft dynamic cloud environment changes. Managing administrator roles for user specific assignment. MFA authentication deployment project. • Configuration of Microsoft security and compliance cloud features based on specific needs of client. Monitoring and analysis of possible online exchange security threats, customization of alerts to regularly inform cyber security department about unusual activities. Security settings adjustments based on real time incidents in case of any increasing pattern of threats as attempts of phishing, spoofing or malware attacks. • Microsoft Office 365, Teams, OneDrive administration, security configuration adjustments within Microsoft Defender 365 and Microsoft Sentinel project based on security compliance of the company to meet corporate/banking sector standards. Real time monitoring of events, activity of users to prevent any unauthorized access which may lead to misuse of sensitive information or potential data leak. Show less

    • Czechia
    • Information Technology & Services
    • 1 - 100 Employee
    • Information System Administrator
      • Nov 2019 - May 2020

      • As IT administrator, job has been carried out locally on Velaa Private Island in Maldives. • Performing basic L1 support for local employees, hardware allocation, AD administration, MS Exchange, Opera and other hospitality software. • Support for hotel resort clientele based on specific host’s requests which could vary, providing specific movie or online stream, audio/video set up for private events, infrastructure functionality adjustments, specific personal devices support • Monitoring and maintaining local network infrastructure, administration of Fortinet firewall, configuration of Ruckus network controller and access points, security alignments based on actual demand and requirements, upgrading infrastructure hardware according standard guidelines • Role as L2 support, monitoring and maintaining of audio stream systems located through all residences on Island, supervising technical condition of fire alarm systems, checking functionality of electronical locks and bells • Administration of servers and VMWare virtual servers mostly based on Windows Server 2012, system updates, monitoring, maintaining services • Dealing with Oracle POS devices, printers supplies, terminals support, account administration, cooperation with other Oracle support teams Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support Analyst
      • May 2017 - Nov 2019

      • Main role as IT support for employees of local environment in Prague - Czech Republic, taking care of IT equipment and infrastructure for approximately 150 employees and contractors • Responsibility for configuration of laptops, cell phones and other IT devices. Processing requests from company employees for computer technical assistance, problem resolutions which include subsequently investigation and effective solution for specific software, operating systems and hardware requirements. • Perform system administration functions, Active Directory, Microsoft Exchange server and network infrastructure. • Dealing with suppliers to obtain required hardware and software for employees. Searching for more favorable prices, negotiate on behalf of the company for better deals and terms of contracts. • Cooperation with finance department to coordinate local expenses for equipment, managing of IT department and improving systems of infrastructure and inventory. • Responsibility for maintain IT security and data protection through updates and improving security procedures Show less

    • Writing and Editing
    • 700 & Above Employee
    • Travel Blogger
      • Jun 2015 - Jan 2019

      • This has begun during my journey around the world. The experience I gained from this helped to start with the project. • With my travel blog, I proceed with sharing information about my travel experience, to inspire and help others understand diversity of people and culture from many different countries all around the world • The project includes crucial information to provide customers proper advice regard to travel, adventure, leisure in specific countries of continents as Southeast Asia and South America. • Complex planning, schedule, budget, booking. Provide practical information to help potential travelers to improve orientation in specific country. • This effort of creating my new business helped me to maintain as my new, as previous skills which I obtained before. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Support engineer, 1st & 2nd level
      • Apr 2014 - May 2015

      • Worked in team among young and skilled people. As for IT support engineer, a cooperation between colleagues across the team was crucial in many situations. • Higher support of backup and storage incident management based on ITIL system, using remote control software tools as Citrix to work with Windows servers to provide. • Duty of IT support engineer is work as customer technical support on daily basis. Communication with customers and other international teams from other HP branches all around the world. Approximately 15 calls and 35 emails per day. • Administration of hardware & software in backup environment, resolving more complex technical issues, cooperating with 3rd line and other technical teams (platform, application). • Responsibility for investigation, analysis and solution of hardware issues, taking care of request to hardware replacements for libraries, storage units, switches and etc.. Maintenance of backup’s infrastructures, implementation and configuration of backups. Show less

    • Slovakia
    • Financial Services
    • 100 - 200 Employee
    • Financial Consultant
      • Jan 2014 - Apr 2014

      • Periodically attend training which improved my knowledge of the financial services industry • Gaining prospective clients, contacting them to setting up meetings. • Further analyzing information and preparing plans best suited to individual client’s requirements. • Reviewing and responding to clients changing needs and financial circumstances. • Contacting clients with news of new financial products or changes to legislation that may affect their savings and investments. • Periodically attend training which improved my knowledge of the financial services industry • Gaining prospective clients, contacting them to setting up meetings. • Further analyzing information and preparing plans best suited to individual client’s requirements. • Reviewing and responding to clients changing needs and financial circumstances. • Contacting clients with news of new financial products or changes to legislation that may affect their savings and investments.

  • Markets Trade
    • Bratislava, Slovakia
    • Junior Sales
      • Aug 2013 - Jan 2014

      • Contact prospective customers to determine customer needs, present information, and explain available services, approximately 100 calls per day. • Explain terms and trading practices to clients. Taking care of client's needs • Offer detailed information on the advertised services • Build relationships with clients through regular calls or correspondence such as emails • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Show less

Education

  • SSOS Via Humana
    High School, Information Technology
    2004 - 2008

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