Experience

Get Staffed Up

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Customer Experience Director

  • Dec 2022 - Present

• Associate Happiness Director

  • Aug 2020 - Dec 2022



OSEIV

• Ciudad autónoma de Buenos Aires, Argentina

• Administrative at Obra Social de Empleado de la Industria del Vidrio

  • Jul 2019 - Aug 2020

  Medical order reception and process. Prosthesis and medical supplies and budgets. Personalized attention to affiliates. via email, messages and phone calls. Medicine management. Medical order reception and process. Prosthesis and medical supplies and budgets. Personalized attention to affiliates. via email, messages and phone calls. Medicine management.



Universidad de Palermo

• Argentina
• Higher Education
• 700 & Above Employee

• Comercial Adviser at Universidad de Palermo

  • Nov 2017 - Jul 2019

  Guidance and monitoring of potential new students. Personalized attention via email, chat and phone. Personalized attention in sales salon. Monthly massive email campaigns. Use of Hommer and CRM systems. Guidance and monitoring of potential new students. Personalized attention via email, chat and phone. Personalized attention in sales salon. Monthly massive email campaigns. Use of Hommer and CRM systems.



AXA Assitance

• Ciudad autónoma de Buenos Aires, Argentina

• Customer Service Assistant

  • Feb 2017 - Nov 2017

  Credit / debit card concierge service. Preparation of ticket sales campaigns for events. Permanent contact with partners and monitoring of their expectations and results. Credit / debit card concierge service. Preparation of ticket sales campaigns for events. Permanent contact with partners and monitoring of their expectations and results.



The Warranty Group

• United States
• Insurance
• 300 - 400 Employee

• Customer Service Assistant

  • May 2016 - Feb 2017

  Customer service and online support for extended warranties from several brands. Reception of repair requests, organization and coordination of technical service, and monitoring of their results. Customer service and online support for extended warranties from several brands. Reception of repair requests, organization and coordination of technical service, and monitoring of their results.



Trym SA

• Ciudad autónoma de Buenos Aires, Argentina

• Administrative

  • Mar 2015 - Dec 2015

  Administrative tasks such as filing and organizing documentation. Bank reconciliations and payments of services (ABL, AFIP, public services). Payments to suppliers, invoices and receipts preparation. Administrative tasks such as filing and organizing documentation. Bank reconciliations and payments of services (ABL, AFIP, public services). Payments to suppliers, invoices and receipts preparation.