Milady Banful

Operations Director at Remoteli
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Location
Accra, Greater Accra Region, Ghana, GH

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Experience

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Operations Director
      • Mar 2022 - Present

    • Interim Operations Director
      • Jan 2022 - Mar 2022

    • Head of UK Operations
      • Jun 2021 - Dec 2021

      - Managed and supervised the workload of a team of twenty-eight.- Onboarded new clients to the business and managed client relations of new and existing clients as well.- Led the recruitment process for new employees.

    • Virtual Assistant Team Lead
      • Dec 2020 - Jun 2021

      - Supervised a six-member team to ensure that work done was of high quality.- Conducted the onboarding for all new clients of the business.- Assisted in the recruitment process for new employees as well as the assignment of employees to clients

    • Virtual Assistant
      • Nov 2020 - Dec 2020

      -Developed the onboarding process for Virtual Assistants and Clients-Assisted clients in managing their time efficiently by scheduling meetings and undertaking administrative tasks (e.g. minute-writing, updating tasks on the task management platform)

    • Ghana
    • Design Services
    • 1 - 100 Employee
    • Copywriter
      • Dec 2019 - Sep 2020
    • Electronic Banking Officer (National Service Personnel)
      • Sep 2018 - Jul 2019

      My core responsibilities included; -setting clients up on online banking and assisting them in using all digital banking platforms. -resolving challenges that clients may encounter while using the platforms. -assisting branch personnel with challenges that they face on the digital banking platforms My core responsibilities included; -setting clients up on online banking and assisting them in using all digital banking platforms. -resolving challenges that clients may encounter while using the platforms. -assisting branch personnel with challenges that they face on the digital banking platforms

    • Production Assistant (Meals for Production Crew)
      • Jun 2018 - Jul 2018

      From June to July of 2016- 2018, -I was responsible for compiling the meal orders of over 60 people with different dietary requirements. -Kept records on the number of orders for each day to ensure that we were not over-charged. -In this capacity, my interpersonal skills were honed as I learnt to not only interact with people of different age-groups but to manage conflicts as well. From June to July of 2016- 2018, -I was responsible for compiling the meal orders of over 60 people with different dietary requirements. -Kept records on the number of orders for each day to ensure that we were not over-charged. -In this capacity, my interpersonal skills were honed as I learnt to not only interact with people of different age-groups but to manage conflicts as well.

Education

  • University of Ghana Business School
    Master of Science - MS, Accounting and Finance
    2021 - 2022
  • University of Ghana
    Bachelor of Arts, Economics with a minor in Study of Religions
  • Wesley Girls' High School
    WASSCE Certificate, General Arts (Elective Mathematics, Economics, Geography and French)

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