Milady Banful
Operations Director at Remoteli- Claim this Profile
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Experience
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Remoteli
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Operations Director
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Mar 2022 - Present
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Interim Operations Director
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Jan 2022 - Mar 2022
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Head of UK Operations
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Jun 2021 - Dec 2021
- Managed and supervised the workload of a team of twenty-eight.- Onboarded new clients to the business and managed client relations of new and existing clients as well.- Led the recruitment process for new employees.
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Virtual Assistant Team Lead
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Dec 2020 - Jun 2021
- Supervised a six-member team to ensure that work done was of high quality.- Conducted the onboarding for all new clients of the business.- Assisted in the recruitment process for new employees as well as the assignment of employees to clients
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Virtual Assistant
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Nov 2020 - Dec 2020
-Developed the onboarding process for Virtual Assistants and Clients-Assisted clients in managing their time efficiently by scheduling meetings and undertaking administrative tasks (e.g. minute-writing, updating tasks on the task management platform)
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4BYTE Ghana
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Ghana
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Design Services
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1 - 100 Employee
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Copywriter
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Dec 2019 - Sep 2020
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Electronic Banking Officer (National Service Personnel)
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Sep 2018 - Jul 2019
My core responsibilities included; -setting clients up on online banking and assisting them in using all digital banking platforms. -resolving challenges that clients may encounter while using the platforms. -assisting branch personnel with challenges that they face on the digital banking platforms My core responsibilities included; -setting clients up on online banking and assisting them in using all digital banking platforms. -resolving challenges that clients may encounter while using the platforms. -assisting branch personnel with challenges that they face on the digital banking platforms
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Production Assistant (Meals for Production Crew)
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Jun 2018 - Jul 2018
From June to July of 2016- 2018, -I was responsible for compiling the meal orders of over 60 people with different dietary requirements. -Kept records on the number of orders for each day to ensure that we were not over-charged. -In this capacity, my interpersonal skills were honed as I learnt to not only interact with people of different age-groups but to manage conflicts as well. From June to July of 2016- 2018, -I was responsible for compiling the meal orders of over 60 people with different dietary requirements. -Kept records on the number of orders for each day to ensure that we were not over-charged. -In this capacity, my interpersonal skills were honed as I learnt to not only interact with people of different age-groups but to manage conflicts as well.
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Education
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University of Ghana Business School
Master of Science - MS, Accounting and Finance -
University of Ghana
Bachelor of Arts, Economics with a minor in Study of Religions -
Wesley Girls' High School
WASSCE Certificate, General Arts (Elective Mathematics, Economics, Geography and French)