Project Manager

• May 2019 - Present

Communications Professional | Business Writer | Translator

• Mar 2010 - Present

Providing communications services to clients ranging from business consultancies and international startups to a US-based food blog. Crafted social media posts, website copy, news-releases, advertorials, interviews, etc. in Bulgarian and English. Volunteering as a consecutive interpreter (EN-BG, BG-EN) at dozens of specialized public lectures organized by the Bulgarian Yoga Association. Translating children's fiction for the Fiut Publishing House (DE-BG) and Wickwick Publishing, Finland (EN-BG).

Project Manager

• Feb 2017 - Apr 2019

Directing Specialized Trainings project BG05M9OP001-1.022-0070-C01 funded by EU Operational Program HR Development, managing procurements and internal trainings amounting to a total budget of BGN 82 520,56. In charge of the Introduction of a New Software Product on the Market project, EBRD grant agreement No. GA-BGR-2018—1341063754, August 2018 – December 2018. Served as an Integrated Service Management Systems Coordinator: ISO 9001:2015, ISO 27001:2013, ISO 20000-1:2012, May 2017 – May 2018. Managing IT development projects for company’s clients, such as: - ASSD PMS2, a desktop-based property management system for the hospitality industry: managing and integrating the processes of business consulting and analysis, deployment and maintenance; - ASSD PMS3, a web-based property management system for the hospitality industry: in charge of requirements elicitation and coordination of development, deployment and maintenance; - ASSD Channel Manager, a web-based platform for price and availability synchronization; automated retrieval of bookings, modifications and cancellations; acting as an interface between major booking platforms (such as Booking.com, Expedia, HRS) and ASSD’s hotel management system: liaising with partners to facilitate the development and maintenance of channel integrations; - Book4Groups, a specialized web-based platform for group bookings: managing and integrating the processes of business consulting and analysis, design, development, deployment, maintenance and support.

Sales & Marketing

• Oct 2016 - Jan 2017

Managed a key sales and marketing account as part of the company's Advanced Services team. Designed and implemented a product launch marketing strategy for a high-tech solution in the D-A-CH region. Supervised contractors and managed deliverables (website, social media content, corporate copy, etc.). Managed a key sales and marketing account as part of the company's Advanced Services team. Designed and implemented a product launch marketing strategy for a high-tech solution in the D-A-CH region. Supervised contractors and managed deliverables (website, social media content, corporate copy, etc.).

Corporate Communications Manager

• Feb 2015 - Oct 2016

Conceptualized and executed a comprehensive corporate communications strategy. Directed institutional and media relations. Enhanced brand visibility through involvement in key nationwide initiatives, such as Top ICT Employer 2015 (the company emerged as the winner in the Small Companies category) and Computerworld’s ICT Top 100 (in July 2016 Orange Dot was among the 9 companies to receive a prize at the first ICT Top 100 awarding ceremony). Liaised with partners and contractors. Managed the Blue Card applications for non-EU employees. Streamlined internal communications in close cooperation with the management team. Designed, planned, budgeted and implemented team bonding activities and events. Contributed website copy, news, case studies, advertorials, social media posts and other content as required in Bulgarian and English.

Corporate Communications Manager

• Nov 2010 - Mar 2014

Laid the groundwork of structured media relations at the company, contributing to favourable mentions in more than 200 mainstream media articles. Provided copy in Bulgarian and English and supervised the design and production of advertising and promotional materials. Generated creative concepts and supervised shooting and editing of promotional and motivational corporate videos. Managed company's social media presence (Twitter, Facebook, LinkedIn, Google+, YouTube). Launched and managed company's WordPress-based blog. Authored dozens of features in Bulgarian and English for StangaOne1's website, intranet site and blog; and hundreds of posts on social media. Initiated and directed company's application for key sector rankings for Bulgaria, such as Computerworld's ICT Top 100 in 2011 and 2012 (StangaOne1 ranked among the top 3 IT services exporters) and Top ICT Employer 2012 (company emerged first in the IT Services category). Involved company in NGO career-orientation activities: BEST Engineering Week in 2011, 2012 and 2013; Junior Achievement-Bulgaria's Manager for a Day in 2012 and 2013. Directed the launch of a free induction trainings program for entry-level specialists without prior commercial experience. Researched and contracted trainers where required. Coordinated training design and implementation, accounting for upwards of 60 training participations within 1.5 years. Over a period of two years planned, budgeted and organized a total of nearly 2,000 manhours of trainings for company's team on subjects ranging from assertive communication and time management to Neurolinguistic Programming, speed reading and Business English. Managed key company functions and events, among which 2 regional office openings (in Plovdiv and Nis), with accompanying special events in other network offices. Facilitated internal communications in close cooperation with the HR Department to support company’s rapid expansion in 2010-2012.

Account Executive

• Mar 2008 - Jul 2010

Supported agency’s participation in pitches and facilitated client acquisition. Ensured open, timely and constructive communication with all project team and stakeholders. Designed, planned, budgeted and implemented corporate communication and CSR strategies, special and media events, etc. for the clients of the agency, as follows: February 2010 – June 2010: Colliers International Bulgaria Responsible for providing ongoing PR support to client, defining company’s communication strategy and managing media relations. In charge of organizing special events, communicating with contractors and contributing relevant deliverables. March 2009 – June 2010: Eurobank Bulgaria EFG (Postbank) Managed the corporate social responsibility activities of Postbank, including the first internal ecological responsibility program and the first public CSR report of the Bank in 2009. Contributed project communication concepts, press-materials, speeches, advertorials, corporate site copy, etc. April 2008 – April 2009: Trans Telecom EAD (1one) Designed and implemented corporate communications strategy, managed media relations and facilitated internal communications. Delivered newsletter/mailing content, speeches, and supporting promotional materials, etc. January 2009 – March 2009: Merck Sharp & Dohme Organized seminars to promote diabetes and glaucoma treatments among upwards of 600 medical professionals. October 2008 – November 2009: Microsoft Bulgaria and partners Managed b2b and media events to promote specialized ERP and CRM solutions. In charge of venue/format/contractor research, negotiations, budgeting, structuring media relations and communication with invitees, event follow-up activities, advertorials writing, etc. March 2008 – January 2009: Eko Bulgaria EAD Designed and coordinated the implementation of creative concepts in ATL and POS communication activities. Contributed copy for POS materials, radio spots, advertorials, in English and Bulgarian.

Translator

• Jul 2005 - Sep 2005

Translated functional specifications of SAP modules from German into English as part of a multinational project team. Fulfilled exacting requirements regarding terminology, procedures, document formatting and deadlines. Translated functional specifications of SAP modules from German into English as part of a multinational project team. Fulfilled exacting requirements regarding terminology, procedures, document formatting and deadlines.

Translator/Subtitler

• Jan 2003 - Jun 2004

Subtitled documentary films for the Discovery Channel and the Animal Planet (from English into Bulgarian) using specialized software (Win2020). Ensured optimal readability of subtitles, while working to rigid deadlines and demanding technical requirements. Researched diverse subjects and specialized terminology in both English and Bulgarian to warrant credibility of deliverables. Subtitled documentary films for the Discovery Channel and the Animal Planet (from English into Bulgarian) using specialized software (Win2020). Ensured optimal readability of subtitles, while working to rigid deadlines and demanding technical requirements. Researched diverse subjects and specialized terminology in both English and Bulgarian to warrant credibility of deliverables.

Translator

• Jan 2002 - Jun 2002

Supported the implementation of a new customer billing software.Assisted the communication between the local team and the UK-based development units.Compiled and updated testing documentation, status updates and reports.Translated and adapted English-language menus and user manuals into Bulgarian.

Secretary - Corporate Communications Department

• Jul 2001 - Dec 2001

Contributed to PR projects related to the first anniversary of the concession tender.Compiled press-monitoring and media coverage reports and translations in English to cater for the information needs of company management.Assisted data collection in drafting statements and responses to media inquiries.