Mila Dotcheva
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bulgarian Native or bilingual proficiency
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Russian Limited working proficiency
Topline Score
Bio
Credentials
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Certified Expert in Emotional Intelligence
AEPSIS - Asociación Española de Psicología Sanitaria
Experience
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Alpe Woman Shoes
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Spain
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Retail Apparel and Fashion
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1 - 100 Employee
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Export
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Sep 2022 - Present
Account management for international customers. International calls and customer care. Invoicing, billing and financial reporting to CFO. Shipment of goods. Administrative support for the sales team. Planning and organising international events (exhibitions, trade fairs, showrooms, etc.) Processing, applying for and applying for grants and government subsidies. Account management for international customers. International calls and customer care. Invoicing, billing and financial reporting to CFO. Shipment of goods. Administrative support for the sales team. Planning and organising international events (exhibitions, trade fairs, showrooms, etc.) Processing, applying for and applying for grants and government subsidies.
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Electrical Company (TOLEDO)
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Toledo, Castile-La Mancha, Spain
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International Operations Specialist
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Feb 2022 - Jun 2022
Facilitating the effective communication in other languages between the company and foreign companies or organisations. Developing collaborative strategies and promoting mutually beneficial working relationships. Providing administrative skills and carrying out administrative tasks. Translating. In addition, I have been responsible for the logistics and transport of electrical equipment for the installation of high-voltage cables. Facilitating the effective communication in other languages between the company and foreign companies or organisations. Developing collaborative strategies and promoting mutually beneficial working relationships. Providing administrative skills and carrying out administrative tasks. Translating. In addition, I have been responsible for the logistics and transport of electrical equipment for the installation of high-voltage cables.
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ADISTAFARMA SL
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Spain
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Manufacturing
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1 - 100 Employee
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Executive Assistant/ International Orders Specialist
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Dec 2020 - Feb 2022
Scheduling and calendar management. Comprehensive maintenance and strategic management of the CEO's time in terms of priorities, goals and objectives. Maintaining an efficient calendar, monitoring email inbox, drafting email correspondence and replying on behalf of the CEO, etc. Drafting texts (in English and Spanish), including transcription, for external and internal management of the company. Organising and storing files. Customer service, both by telephone and email. Assist in the management of the company's accounts. Orders. Budgets. Organisation of the production process, etc. Preparation of quotations, PDF, Excel and PowerPoint presentations. Processing incoming and outgoing orders, stocking, e-commerce shipping, inventory tracking, invoicing, supplier management, order data entry, expediting orders, etc. Show less
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get brit!
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Spain
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Education Administration Programs
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1 - 100 Employee
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PEMI Online Teaching
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Oct 2020 - Dec 2020
Teaching in schools, colleges and public and private academies - all levels: A1, A2, B1, B2, C1, C2 (according to the Common European Framework). Managing Information and Communication Technologies (ICT) as part of the teaching program. Teaching in schools, colleges and public and private academies - all levels: A1, A2, B1, B2, C1, C2 (according to the Common European Framework). Managing Information and Communication Technologies (ICT) as part of the teaching program.
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Berlitz Spain
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Spain
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Education Administration Programs
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1 - 100 Employee
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Business English Coach
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Sep 2012 - Oct 2020
Teaching English courses and seminars for various multinational companies. Helping professionals prepare for presentations, speeches and meetings in English, with particular emphasis on pronunciation and verbal expression. Providing linguistic and rhetorical advice. Teaching English courses and seminars for various multinational companies. Helping professionals prepare for presentations, speeches and meetings in English, with particular emphasis on pronunciation and verbal expression. Providing linguistic and rhetorical advice.
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Vaughan Systems
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Spain
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Education Administration Programs
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200 - 300 Employee
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Freelance Business English Teacher
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Sep 2011 - Sep 2012
Use customised advanced teaching techniques to train business professionals how to improve their written and spoken business English. Helping the professionals prepare for their international meetings, presentations and telephone calls. Support students in the development of their professional oral and communication skills. Testing and evaluating the learner's level. Follow and adhere to the Vaughan Method. Use customised advanced teaching techniques to train business professionals how to improve their written and spoken business English. Helping the professionals prepare for their international meetings, presentations and telephone calls. Support students in the development of their professional oral and communication skills. Testing and evaluating the learner's level. Follow and adhere to the Vaughan Method.
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EuroGrill, Forest Hills, New York
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Queens, New York
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Assistant Manager
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Jul 2009 - Apr 2011
Coordinate the daily operations of the restaurant. Provide excellent service and maximise customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly check product quality and source new suppliers. Organise and supervise shifts. Evaluate staff performance and provide guidance to improve productivity. Estimate future requirements for stock, cookware and cleaning products. Ensure hygiene and safety standards are maintained. Monitor operating costs and identify measures to reduce waste. Provide detailed weekly, monthly and annual income and expenditure reports. Promote the brand in the local community by word of mouth. Suggest ways to reach a wider audience (e.g. discounts and social media posts). Train new and existing staff in good customer service practices. Implement policies and protocols to support future restaurant operations. Show less
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A Matter of Health Inc
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United States
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Food & Beverages
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1 - 100 Employee
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Inventory and Order Manager (Natural Cosmetics Department)
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May 2008 - Jun 2009
Stock control to determine stock requirements. Supervision of warehouse staff. Analysing suppliers and developing different purchasing strategies (negotiating contracts, prices, deadlines, etc.). Maintaining supplier database and records. Daily deliveries and shipments. Maintain and update customer databases. Daily deliveries and shipments. Maintaining and updating clients' databases. Stock control to determine stock requirements. Supervision of warehouse staff. Analysing suppliers and developing different purchasing strategies (negotiating contracts, prices, deadlines, etc.). Maintaining supplier database and records. Daily deliveries and shipments. Maintain and update customer databases. Daily deliveries and shipments. Maintaining and updating clients' databases.
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Lawrence M. Herrmann Lawyer
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Queens, New York, United States
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Legal Administrative Assistant
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Aug 2004 - May 2008
Preparation and presentation of legal documents. Drafting contracts, legal documents, divorce and mortgage documents. Customer service by telephone and/or face to face and channelling/managing calls. Managing the agenda of partners. General office organisation, forecasting the purchase of stationery and general supplies. Digitising and archiving documentation and legal files. Assist with accounting and administrative management tasks. Preparation and presentation of legal documents. Drafting contracts, legal documents, divorce and mortgage documents. Customer service by telephone and/or face to face and channelling/managing calls. Managing the agenda of partners. General office organisation, forecasting the purchase of stationery and general supplies. Digitising and archiving documentation and legal files. Assist with accounting and administrative management tasks.
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London Fog Corporation
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United States
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Retail
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Warehouse Assistant
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Sep 2003 - Jul 2004
Preparing and completing orders for delivery or collection according to schedule (loading, packing, wrapping, labelling, shipping). Receive and process products from stock (pick, unload, label, store). Maintain quality service standards and comply with procedures, rules and regulations. Preparing and completing orders for delivery or collection according to schedule (loading, packing, wrapping, labelling, shipping). Receive and process products from stock (pick, unload, label, store). Maintain quality service standards and comply with procedures, rules and regulations.
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Saint Peter's University
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United States
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Higher Education
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500 - 600 Employee
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Administrative Assistant
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Mar 2001 - Dec 2002
Attention to telephone calls. Attention to the public. Administrative management. Carrying out calculations. Organising the director's daily work and agenda. Preparing written and oral communications. Planning and organising sporting events. Attention to telephone calls. Attention to the public. Administrative management. Carrying out calculations. Organising the director's daily work and agenda. Preparing written and oral communications. Planning and organising sporting events.
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Education
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2001 - 2005
Saint Peter's University
BS, Business Management and Administration -
2006 - 2007
Mercy College
(B.B.A.), Business Management, General
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