Director of Business Development

• Jul 2023 - Present

Associate Director, Employer Communications & Engagement

• Feb 2023 - Jul 2023

Senior Manager, Employer Communications & Engagement

• Jan 2022 - Mar 2023

One million family-sustaining careers for Black talent in America. Ten years.

Site Director - Comms & Employee Engagement

• Sep 2020 - Nov 2021

Create a strong culture of accountability at call center site and on-demand remote based employees• Establish staffing plans that are flexible and allow the company to meet growth and client requirements,particularly as related to the clients’ peak seasons• Set department goals and provides guidance to the managers and staff to successfully achieve these goals.• Interface with the clients to develop and execute strategies and plans to meet the client's business objectives.• Communicate key client opportunities, potential risks, and issues that might impact the health of the overallaccount and/or the company as a whole• Design, develop and execute key employee engagement initiatives to ensure attrition remains at an acceptablelevel.• Develop strong business relationships with high profile, high revenue clients to ensure a strong, long-standingrelationship.• Liaison with technology to ensure business requirement are incorporated in new product launches. Show less

Associate Director of Employee Engagement and Performance Management

• Nov 2019 - Sep 2020

• Lead engagement and retention initiatives that reinforce the cultural narrative of company values• Identify employee concerns, monitor overall employee satisfaction and provide actionable insight from the data gathered• Oversee the awards & recognition programs based on current business needs• Identify success metrics and regularly report on progress and gaps• Create and advance the strategies for building the structure, systems, and content of with a special focus on efforts with measurable impact.• Maintain clear communication with the department leaders for follow through on programmatic tasks and assignments. Show less

Brand and Communications Manager

• Jul 2016 - Nov 2019

• Develop a brand image consistent with Chime’s commitment to growth, inclusivity, collaboration and connectivity. • Build marketing and social media strategies that actively promote distinctive strengths.• Actively coordinate a data-driven approach that provides insight and guidance regarding the positioning of employee engagement, digital marketing and new business.• In tandem with senior leadership, annually consider the marketing, communications and employee engagement goals. Produce a marketing and communication plan that supports the successful execution and achievement of strategic initiatives and budgeted objectives. Show less

Assistant Account Executive

• Dec 2015 - Jul 2016

• Develop, oversee, and deepen digital and traditional media coverage across multiple channels. • Build and sustain targeted relationships with local, regional, and national media to enhance awareness for clients. • Review and organize campaign metrics to glean quantitative, actionable insights • Develop, oversee, and deepen digital and traditional media coverage across multiple channels. • Build and sustain targeted relationships with local, regional, and national media to enhance awareness for clients. • Review and organize campaign metrics to glean quantitative, actionable insights

PRSSA

• 2013 - 2013