Miklós Szűcs

Requirement Engineer - Semiconductor manufacturing solutions (sw development) at ZEISS Digital Innovation
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Contact Information
us****@****om
(386) 825-5501
Location
Hungary, HU

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Experience

    • Germany
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Requirement Engineer - Semiconductor manufacturing solutions (sw development)
      • Jun 2023 - Present

      • establish a target-focused requirements management concept • elicit, consolidate and document requirements • support implementation in our software projects • keep contact with stakeholders and or product owners • became expert in the business domain • give consultancy to our clients thus being deeply involved in the business processes and making our customers more successful • establish a target-focused requirements management concept • elicit, consolidate and document requirements • support implementation in our software projects • keep contact with stakeholders and or product owners • became expert in the business domain • give consultancy to our clients thus being deeply involved in the business processes and making our customers more successful

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
      • Jul 2021 - Jun 2023

      Customer: Commerzbank- Observation and continuous improvement of internal processes and communication in the team, increasing the productivity of the delivery unit, removing obstacles and cooperation dependencies between other delivery units- Coordinating and supporting the delivery unit of 5 engineers for the flawless execution of projects- Motivating team members and keep them on-task to meet demanding deadlines- Leading technical projects related to Windows 10 and Group Policy management- Handling administrative duties ranging anywhere from scheduling, planning, task distribution and reporting. Show less

      • Aug 2018 - Jul 2021

      Customer: Commerzbank- Coordinating/implementing/solving) group policy and Windows 10 related customer requests, changes, and problems as a SPOC for the customer in an environment of 20k+ FAT clients and VDIs. - Defect project management, follow up open issues (related to Windows 10 upgrade), involving responsible teams (my own team included, often solving issues on my own), presenting results and progress to the stakeholders. (Customer: Commerzbank)- other Incident, Change and Problem management related tasks and coordination Show less

    • Hungary
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Delivery Manager
      • Dec 2016 - Aug 2018

      Customer: Deutsche Telekom - Product manager of Internet browsers (Internet Explorer, Edge, Firefox, Chrome) Customer: Deutsche Telekom - Product manager of Internet browsers (Internet Explorer, Edge, Firefox, Chrome)

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Deputy Delivery Lead / 3rd Level Desktop Support & Software Packaging Engineer
      • Sep 2010 - Dec 2016

      Customer: Commerzbank - Software Packaging - 3rd Level Desktop Support - Group Policy Management - Incident, Problem and Change management (customer: CommerzBank) Customer: Commerzbank - Software Packaging - 3rd Level Desktop Support - Group Policy Management - Incident, Problem and Change management (customer: CommerzBank)

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Remote Desktop Specialist
      • May 2006 - Sep 2010

      Customer: Continental - Solving technical issues on customer machines - administering Active Directory objects - Installing and configuring softwares - Writing technical guides for co-workers Customer: Continental - Solving technical issues on customer machines - administering Active Directory objects - Installing and configuring softwares - Writing technical guides for co-workers

    • Hungary
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • IT Helpdesk
      • Sep 2005 - May 2006

      - Providing IT support for Deutsche Post and Deutsche Telekom customers - Providing IT support for Deutsche Post and Deutsche Telekom customers

Education

  • College for Modern Business Studies (Business School, Tatabánya, Hungary)
    Economist, Communication and Media Studies
    2001 - 2006

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