Mikko Lappi

Project Manager at Kanta-Hämeen keskussairaala
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Contact Information
us****@****om
(386) 825-5501
Location
Finland, FI
Languages
  • Finnish Native or bilingual proficiency
  • English Full professional proficiency
  • German Limited working proficiency

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Experience

    • Finland
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Project Manager
      • Feb 2022 - Present

    • Information Communication Technology Specialist
      • Mar 2021 - Jan 2022

    • Sweden
    • Telecommunications
    • 700 & Above Employee
    • Coordinator
      • Mar 2020 - Apr 2020

    • Finland
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Hardware Specialist
      • Dec 2018 - Aug 2019

    • Finland
    • Packaging & Containers
    • 1 - 100 Employee
    • IT Technician
      • May 2014 - Apr 2016

      IT management of the factory and warehouse equipment which included workstations, routers, servers, printers and networking. Implementing new services as the IT project leader. Managing surveillance and supporting SAP for the warehouse. Onsite troubleshooting. IT management of the factory and warehouse equipment which included workstations, routers, servers, printers and networking. Implementing new services as the IT project leader. Managing surveillance and supporting SAP for the warehouse. Onsite troubleshooting.

  • CGI
    • Hämeenlinna, Finland
    • Technical Support Agent
      • Jan 2013 - May 2014

      Technical customer support agent for business clients. The job consisted of workstation and mobile phone support. The Products supported were MS Office, Windows XP/7 and customer related software in Citrix environment. The user accounts were administered in AD server platform. Technical customer support agent for business clients. The job consisted of workstation and mobile phone support. The Products supported were MS Office, Windows XP/7 and customer related software in Citrix environment. The user accounts were administered in AD server platform.

  • TDC
    • Helsinki Area, Finland
    • Technical Support Specialist
      • May 2006 - Aug 2012

      Technical specialist in a helpdesk for business customers. My job description included; network monitoring, technical support, firewall changes (Cisco and Juniper), troubleshooting for internet and VPN connections and also making changes to them. During these six years I also worked three years in service desk 1st line. Technical specialist in a helpdesk for business customers. My job description included; network monitoring, technical support, firewall changes (Cisco and Juniper), troubleshooting for internet and VPN connections and also making changes to them. During these six years I also worked three years in service desk 1st line.

Education

  • Häme University of Applied Sciences, HAMK
    Bachelor of Business Administration - BBA, Information Technology
    2020 - 2023
  • Hyria
    Vocational Qualification in Business Information Technology
    2016 - 2019
  • Olarin lukio
    2000 - 2003

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