Mikki (Micaela) Marchant

Community Care Manager at Sapphire Living
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Contact Information
us****@****om
(386) 825-5501
Location
Cairns, Queensland, Australia, AU

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Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Community Care Manager
      • Aug 2021 - Present

      Case management of Aged Care government funded programs including Home Care Packages, Commonwealth Home Support, Veterans Home Care as well as private aged care services. Assistant for clinically lead STRC program and private palliative care.

    • Admin Support Officer
      • May 2021 - Aug 2021

      Company previously known as PresCare

    • Australia
    • Nursing Homes and Residential Care Facilities
    • 100 - 200 Employee
    • Administration Assistant/All Rounder
      • Apr 2019 - May 2021

      Assistanting in case management of Home Care Packages, Commonwealth Home Support & Veterans Home Care programs. Assistanting in case management of Home Care Packages, Commonwealth Home Support & Veterans Home Care programs.

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Finance and Administration
      • Aug 2018 - Mar 2019

    • Czechia
    • Telecommunications
    • 1 - 100 Employee
    • Optus Sales Associate
      • Feb 2018 - Apr 2018

      Customer service, direct customer sales, working to KPI’s. Customer service, direct customer sales, working to KPI’s.

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • Sales Associate
      • Jan 2017 - Jan 2018

      Customer service/relations, performing stock counts, compliance paperwork/filing, direct customer sales, working to KPI’s. Customer service/relations, performing stock counts, compliance paperwork/filing, direct customer sales, working to KPI’s.

    • Retail
    • 1 - 100 Employee
    • Retail Assistant
      • Jun 2014 - Jan 2017

      General customer service tasks, assisting customers with selecting jewellery and fitment, and operating front registers including receiving and placing customer orders as well as being trained as a Shift Supervisor. General customer service tasks, assisting customers with selecting jewellery and fitment, and operating front registers including receiving and placing customer orders as well as being trained as a Shift Supervisor.

    • Pharmacy Assistant
      • Feb 2009 - Jun 2014

      Answering the store phone and fielding customer enquiries. Entry of information into a computer database. Merchandising the store and direct customer service and cash handling. Answering the store phone and fielding customer enquiries. Entry of information into a computer database. Merchandising the store and direct customer service and cash handling.

Education

  • DP Training
    Advanced Diploma, Community Sector Management
    2021 - 2021
  • TAFE Far North
    Cert III, Music
    2014 - 2014
  • TAFE Far North
    Cert IV, Music
    2014 - 2014
  • TAFE Far North
    Cert III, Business Administration and Management, General
    2012 - 2012

Community

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