Operations Manager

• May 2022 - Present

Program and Member Services Manager

• Apr 2021 - May 2022

Marketing & Member Services Specialist

• Aug 2014 - Apr 2021

Provide a high standard of customer service to SOCA's chamber associations, vendors and business group members using the SOCA products i.e. Anthem BC/BS and Superior Dental. Business Development. I serve as a liaison to member organizations, handling requests for information and attending various association events. The work of this position requires the exercise of discretion, sound independent judgment, and a high level of accountability. Within the scope of Marketing and Member Services, I foster good relationships across the alliance, amongst chamber associations, corporate partners, insurance brokers and vendors, which contributes to the success of meeting the goals of SOCA while appropriately soliciting members and consumers for the products and services of SOCA.Other responsibilities include designing, creating, and delivering marketing programs to support the growth and expansion of SOCA's products and services via email marketing, webinars and social media platforms, data entry. Show less

Salon Receptionist

• Apr 2017 - Dec 2019

Greeting customers, answering inquiries, referring to salon services, making appointments, preparing customers for services, handling correspondence, and keeping the reception area clean and organized. Use of STX Software. Greeting customers, answering inquiries, referring to salon services, making appointments, preparing customers for services, handling correspondence, and keeping the reception area clean and organized. Use of STX Software.

Membership Director

• Mar 2006 - Aug 2014

Business Development. Develop and implement membership strategies for recruitment of new members and retention of current members. Coordinate, manage, track, and evaluate membership and renewal activities, including new member mailings and renewal mailings. Develop membership marketing and promotional materials, including welcome kits and informational pieces at events and in direct marketing campaigns. Cultivate media and community relations. Assist in developing and executing surveys. Manage and facilitate the Warren County Safety Council. Manage website, eNewsletter and social media platforms. Marketing, fund raising and event management, planning, budgeting and coordinating. Events include: Lebanon Carriage Parade & Christmas Festival, Coffee with the Chamber, LEBfest Community Business Expo, Annual Awards Dinner, Golf Outing, 3rd Friday on Mulberry Block Party, Manufacturer’s Block Party, ribbon cuttings, milestone awards, and various legislative events. Database administration. Developed new record keeping systems and revised existing systems. Show less

Occupational Hygienist

• Oct 2003 - Mar 2006

Managed asbestos abatement projects. Conducted asbestos, lead, and mold inspections. Indoor air quality investigation. Provided reports to supervisor after completion of all inspections and investigations. Managed asbestos abatement projects. Conducted asbestos, lead, and mold inspections. Indoor air quality investigation. Provided reports to supervisor after completion of all inspections and investigations.