Experience

Revalize

• United States
• Software Development
• 200 - 300 Employee

• Data Operations Manager

  • Oct 2022 - Present



Marlow

• Professional Training and Coaching
• 1 - 100 Employee

• Data Operations Manager

  • Oct 2021 - Aug 2022

  • Running data analytics on all things related to Marlow marketing and sales efforts• Creating and promoting written content about the management coaching industry, professional development, and career growth• Managing a content calendar of multiple newsletters, writing and scheduling their content, distribution, and tracking the efficacy of projects dedicated to increasing their readership• Setting up data frameworks that made it possible to track lead generation in real time, visualize a marketing funnel and identify warmer leads, and track the growth/trajectory of different subscription lists Show less

• Data Visualization Consultant

  • Feb 2021 - Oct 2021

  • Set up a data architecture, using Zapier automations with HubSpot, Bubble, and other SaaS tools, that reduced or eliminated the need for manual data entry around lead, marketing funnel, and subscription growth tracking.



NationSwell

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Manager, Operations and Technology

  • Mar 2021 - Oct 2021

  • Leading projects seeking new software tools for company-wide use, including document, project, and billing management platforms, with ad-hoc teams of 1-4 people, working on up to three projects in tandem.• Managing a contract with an outside software developer team, including technical discussions, contracted to build a bespoke API in the absence of an in-house technical team at NationSwell.• Redesigning existing data collection projects to gather clearer data and inform future process improvements. This included new regression analyses and data audits via Excel, that informed a new company focus on needed DE&I efforts.• Implementing integrations for the company Saleforce platform, including Zapier (process automation) and PandaDoc (document management), and Monday.com (project management), and helping users acclimate to them via personalized training. Show less

• Council Operations Senior Associate

  • Jun 2019 - Mar 2021

  • Owning the billing and renewal process for a subscription-based online community of 1,000+ entrepreneurs, thought leaders, and social impact professionals on the NationSwell Council.• Managing tech platforms needed for day-to-day operations, including billing (Chargify, Expensify, Braintree), CRM (Salesforce), and a suite of Google services/products, with company admin privileges.• Planning and executing on process improvement projects, including tech platform migrations, CRM updates/overhauls, and new software integrations through API and Zapier.• Owning company-wide data analytics and data collection projects, including annual member surveys, data audits, and build-out of reports/dashboards.• Leading the design and implementation of all user-requested Salesforce optimizations, including overhauls of Account, Contact, Opportunity layouts for the needs of different functional teams (including marketing, growth, and management).• Developing NationSwell’s first company-wide data dashboards, tracking progress toward goals for all business units, and communicating that progress to the team using Salesforce data visualization tools. Show less



American Corporate Partners (ACP)

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Senior Operations Associate, Team Lead

  • Mar 2016 - May 2019

  • Creating and monitoring professional development mentorships between post-9/11 Veterans and Fortune-500 business professionals, with a caseload of over 200 people. • Overseeing six other Operations Associates, acting as their direct report on matters pertaining to Veteran mentorships, and providing coaching and feedback for improving the quality of their work. • Managing new hire training and ensuring smooth integration of new employees into the ACP Veteran Mentoring Program. • Planning and executing process improvement projects, with the goal of increasing successful outcomes in ACP's Veteran mentorship program, and communicating best practices to staff. • Overseeing ACP-AdvisorNet, ACP's online career advisement community, overseeing a team of 4 site Moderators, and organizing online volunteer events in partnership with ACP partner companies. Show less



Macaulay Honors College

• United States
• Higher Education
• 1 - 100 Employee

• Career Specialist Intern

  • Oct 2015 - Jan 2016

  • Verifying internship offerings and contacts at firms, organizations, and agencies that have historically accepted Macaulay Honors College students as interns. • Developing various materials used to advertise internships on campus and aid students in finding and applying for them, including flyers, online materials, and Macaulay events. • Verifying internship offerings and contacts at firms, organizations, and agencies that have historically accepted Macaulay Honors College students as interns. • Developing various materials used to advertise internships on campus and aid students in finding and applying for them, including flyers, online materials, and Macaulay events.



Vera Institute of Justice

• United States
• Government Administration
• 200 - 300 Employee

• Intern

  • Jun 2015 - Jul 2015

  • Cataloged funding changes to key criminal justice programs in annual appropriations legislation, in comparison to previous years. • Maintained and updated contact information of Congressional staffers with responsibilities relevant to Vera’s policy interests. • Attended and wrote memoranda on events related to criminal justice policy in D.C. for the Associate Director of the D.C. office. • Assisted the Associate Director of the D.C. office with a major personnel change by writing administrative exit memos. Show less



Gotham Gazette

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Intern

  • Apr 2014 - Aug 2014

  • Compiled basic information and issue stances of candidates in New York’s statewide races for 2014, including the races for Governor, Attorney General, and Comptroller. • Tracked the participation and social media presence of candidates in New York's 2014 legislative races. • Ensured cohesiveness of information on 2014 races published by Gotham Gazette and information collected by Gotham Gazette interns. • Tracked polls on major 2014 races, as well as favorability polls for Mayor Bill de Blasio and Governor Andrew Cuomo. Show less