Manager, Sales Development

• Mar 2020 - Present

Currently lead 10 Enterprise Account Developers.

Sr. Account Executive

• Jul 2019 - Mar 2020

Moved to a geo-based territory assignment. Now working our Northern California patch.

Account Executive

• Aug 2017 - Jul 2019

Mid-Atlantic territory -- Michigan, Indiana, Kentucky, Tennessee, Ohio, West Virginia, Virginia, Washington D.C., North Carolina, South Carolina, Georgia

Senior Enterprise Account Development Team Lead

• Jun 2016 - Jul 2017

Led a team of 8 where we generated new business opportunities through lead follow-up and prospecting of potential customers in various territories from an outbound or cold lead perspective. Acted as a mentor and assisted sales leadership as necessary with new sales developers.

Senior Enterprise Account Developer

• Feb 2016 - Jul 2017

Generated new business opportunities through lead follow-up and prospecting of potential customers from an outbound or cold lead perspective.

Sales Developer

• Jan 2015 - Mar 2016

Generated new business opportunities through lead follow-up and prospecting of potential customers. Maximized any and all inbound opportunities where prospects contacted inContact directly. Participated in other lead generation efforts as defined by management. Effectively and efficiently logged leads and sales interactions in Salesforce.com. Maintained comprehensive knowledge of inContact products and service offerings.

Senior Program Officer

• Aug 2013 - May 2014

Led a team that worked closely with the Fredette Family Foundation to identify strategic opportunities to implement new and strengthen existing anti-bullying programs in Utah and Wasatch Counties. This initiative supported the foundation's overall mission to influence children and youth ages 8-18 to develop strong moral character with the goal of strengthening families, communities, and societies.

Master of Public Administration

• Aug 2012 - Apr 2014

Development Intern

• Mar 2014 - Apr 2014

Assisted Development Team in identifying a strategic partner to disseminate Vitamin A in Latin America. Researched health-focused non-governmental agencies in Latin America and Russia. Collaborated on an innovative donor recognition program. Assisted Development Team in identifying a strategic partner to disseminate Vitamin A in Latin America. Researched health-focused non-governmental agencies in Latin America and Russia. Collaborated on an innovative donor recognition program.

Chapter Support Intern

• Jun 2013 - Sep 2013

Tracked and processed grant and scholarship support funds for 60+ local chapters. Reviewed Form 990s from individual chapters to ensure accuracy. Created Trend Analysis snapshots and other financial reports from audited data. Provided quality control reviews of more than 60 Form 990s that were presented to Chief Financial Officer. Created structure to compare year-over-year financial data. Tracked and processed grant and scholarship support funds for 60+ local chapters. Reviewed Form 990s from individual chapters to ensure accuracy. Created Trend Analysis snapshots and other financial reports from audited data. Provided quality control reviews of more than 60 Form 990s that were presented to Chief Financial Officer. Created structure to compare year-over-year financial data.

International Order Specialist

• Sep 2011 - Aug 2012

Researched competitor intelligence including price and marketing strategy, Led specialty customer service team charged with gathering qualitative data to increase new customer orders. Monitored orders placed by international customers. Detected/tracked fraudulent orders.

Customer Service Representative

• Jan 2008 - Oct 2011

Sold contact lenses to customers worldwide

Marketing Intern

• Apr 2008 - Jul 2008

Managed and implemented 1800-Contacts in-store advertising initiatives in Walmart stores, Sought out vendors to produce in-store advertising, received quotes, managed production, Managed the design and production process and coordinated installation

Student

• Sep 2006 - Apr 2011

BA in Communications with minors in both business management and Italian BA in Communications with minors in both business management and Italian

Non-Profit Volunteer

• Jan 2004 - Feb 2006

--Led multi-cultural teams of 20+ volunteers during two years of international experience in Milan, Italy --Planned, developed daily service activities including teaching basic moral values and principles --Set and achieved daily, weekly, monthly service goals --Trained, directed, managed daily activities of 20+ representatives --Taught English as a second language --Led multi-cultural teams of 20+ volunteers during two years of international experience in Milan, Italy --Planned, developed daily service activities including teaching basic moral values and principles --Set and achieved daily, weekly, monthly service goals --Trained, directed, managed daily activities of 20+ representatives --Taught English as a second language