Mike Robinson

Product Lead, ATPCO Data Insights at ATPCO
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, US
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency

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Bio

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5.0

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Meg Fisher

Mike is the guy you can rely upon day-in and day-out, making sure that the operation is moving smoothly. He helped organize a very fragmented rights business to make sure it hummed. His nearly encyclopedia memory is helpful in precise, tactical work but also in providing strategic guidance on a project. Mike is a stand up guy, well-liked and respected by his peers.

Marcus Woodburn

Over the six or so years that I have worked with Mike he has always impressed me with his diligence, intelligence and insight. Mike applies himself to projects with a tenacity that always yields success, but in particular it is his keen intelligence that ensures that all aspects of an issue are considered and that often unorthodox solutions are considered. Strong in new business development and forging and sustaining new strategic alliances, Mike would be a strong addition to any team. Above all Mike brings a level of honesty and trust to his business relationships that encourages greater collaboration. Enthusiastically endorsed!

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Experience

    • United States
    • Airlines and Aviation
    • 400 - 500 Employee
    • Product Lead, ATPCO Data Insights
      • Sep 2023 - Present

    • United States
    • Ground Passenger Transportation
    • 700 & Above Employee
    • (Sr) Product Manager, Dynamic Driver Pay
      • Sep 2022 - Apr 2023

      I led product for determining dynamic pay: the amount Lyft offered each driver to accept a ride. My accomplishments included: • Delivered 3-year-plan for A.I. in Dynamic Pay, including driver- and marketplace considerations • Led in implementation of four pay product improvements, backed by ML including RL • Began and led weekly business reviews; presented analytics and recommendations up to executive level, including the CEO I led product for determining dynamic pay: the amount Lyft offered each driver to accept a ride. My accomplishments included: • Delivered 3-year-plan for A.I. in Dynamic Pay, including driver- and marketplace considerations • Led in implementation of four pay product improvements, backed by ML including RL • Began and led weekly business reviews; presented analytics and recommendations up to executive level, including the CEO

    • United States
    • Software Development
    • 700 & Above Employee
    • Sr Product Manager, CRM
      • Jun 2022 - Sep 2022

      As founding and lead PM, I drove product vision in the creation of an AI-backed CRM to power customer experiences, create cross-vertical recommendations, and increase loyalty for ~90M customers on Amazon.com. Although paused due to a company-wide RIF in Q3, I later delivered a vision doc and roadmap with cross-team collaboration.

    • Sr Product Manager, Pricing Strategy
      • Apr 2021 - Jun 2022

      As Senior Product Manager for worldwide Amazon Prime (200M+ members), I drove adoption of scalable ML-based pricing solutions, including: • Drove implementation of ensemble pricing model informed by ML to enable data-driven pricing decisions across 56 Prime plans in 29 countries • Partnered with data science and cross-functional leaders to align on 2021-2024 Prime pricing strategy • Authored strategy documents and led monthly reviews with VP leadership to align on pricing… Show more As Senior Product Manager for worldwide Amazon Prime (200M+ members), I drove adoption of scalable ML-based pricing solutions, including: • Drove implementation of ensemble pricing model informed by ML to enable data-driven pricing decisions across 56 Prime plans in 29 countries • Partnered with data science and cross-functional leaders to align on 2021-2024 Prime pricing strategy • Authored strategy documents and led monthly reviews with VP leadership to align on pricing decisions

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Director, Ancillary Product & Pricing, and Revenue Analytics
      • Oct 2020 - Apr 2021

      As a business technology leader, I led the conception through delivery of new ML products, dynamic pricing, and data analytics, including: • Conceived and launched ML solution powering 420k daily customized offers, increasing revenue 12% • Led development of new tech stack to support dynamic pricing and offer management, launching cloud analytics platform in AWS, APO pricing engine, and ONNX API for ML models • Managed 13-person team across data science, analytics… Show more As a business technology leader, I led the conception through delivery of new ML products, dynamic pricing, and data analytics, including: • Conceived and launched ML solution powering 420k daily customized offers, increasing revenue 12% • Led development of new tech stack to support dynamic pricing and offer management, launching cloud analytics platform in AWS, APO pricing engine, and ONNX API for ML models • Managed 13-person team across data science, analytics, forecasting, and drove weekly reviews with SVP leadership

    • Head of Ancillary Product & Pricing
      • May 2018 - Oct 2020

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Chef de Produit, Airline Offer Management
      • Aug 2016 - May 2018

      As a business technology leader at Amadeus, I promoted A.I.-backed applications as the future of travel tech, including: • Delivered 14 conference presentations on A.I. in travel; wrote Amadeus blog posts, white papers, and practical guides (see Publications) • Collaborated with teams in Marketing, RM, R&D, and Sales to reach alignment on Amadeus Offer Management product planning • Designed new, ML-backed ancillary cross-sell product for airlines to package GDS content… Show more As a business technology leader at Amadeus, I promoted A.I.-backed applications as the future of travel tech, including: • Delivered 14 conference presentations on A.I. in travel; wrote Amadeus blog posts, white papers, and practical guides (see Publications) • Collaborated with teams in Marketing, RM, R&D, and Sales to reach alignment on Amadeus Offer Management product planning • Designed new, ML-backed ancillary cross-sell product for airlines to package GDS content, working across GDS, Altea, and Navitaire New Skies leadership Show less As a business technology leader at Amadeus, I promoted A.I.-backed applications as the future of travel tech, including: • Delivered 14 conference presentations on A.I. in travel; wrote Amadeus blog posts, white papers, and practical guides (see Publications) • Collaborated with teams in Marketing, RM, R&D, and Sales to reach alignment on Amadeus Offer Management product planning • Designed new, ML-backed ancillary cross-sell product for airlines to package GDS content… Show more As a business technology leader at Amadeus, I promoted A.I.-backed applications as the future of travel tech, including: • Delivered 14 conference presentations on A.I. in travel; wrote Amadeus blog posts, white papers, and practical guides (see Publications) • Collaborated with teams in Marketing, RM, R&D, and Sales to reach alignment on Amadeus Offer Management product planning • Designed new, ML-backed ancillary cross-sell product for airlines to package GDS content, working across GDS, Altea, and Navitaire New Skies leadership Show less

    • United States
    • Airlines and Aviation
    • 700 & Above Employee
    • Ancillary Product Manager
      • Aug 2013 - Aug 2016

      As Frontier Airlines transitioned to a low-fare model, I led pricing & product for ancillary offers as ancillary revenue per passenger increased 3x. Accomplishments include: • Led and delivered the first ML project at Frontier, predicting customer cohort assignment pre-travel (co-presented with DS lead at Hamburg Aviation Conference) • Designed and launched ancillary bundles product, backed by our ML project and academic research in classical & behavioral economics and… Show more As Frontier Airlines transitioned to a low-fare model, I led pricing & product for ancillary offers as ancillary revenue per passenger increased 3x. Accomplishments include: • Led and delivered the first ML project at Frontier, predicting customer cohort assignment pre-travel (co-presented with DS lead at Hamburg Aviation Conference) • Designed and launched ancillary bundles product, backed by our ML project and academic research in classical & behavioral economics and marketing • Created and delivered new offers for baggage options, pre-assigned seats, rental cars; led partnership with Expedia to launch Frontier Hotels Show less As Frontier Airlines transitioned to a low-fare model, I led pricing & product for ancillary offers as ancillary revenue per passenger increased 3x. Accomplishments include: • Led and delivered the first ML project at Frontier, predicting customer cohort assignment pre-travel (co-presented with DS lead at Hamburg Aviation Conference) • Designed and launched ancillary bundles product, backed by our ML project and academic research in classical & behavioral economics and… Show more As Frontier Airlines transitioned to a low-fare model, I led pricing & product for ancillary offers as ancillary revenue per passenger increased 3x. Accomplishments include: • Led and delivered the first ML project at Frontier, predicting customer cohort assignment pre-travel (co-presented with DS lead at Hamburg Aviation Conference) • Designed and launched ancillary bundles product, backed by our ML project and academic research in classical & behavioral economics and marketing • Created and delivered new offers for baggage options, pre-assigned seats, rental cars; led partnership with Expedia to launch Frontier Hotels Show less

    • United Kingdom
    • Book and Periodical Publishing
    • 700 & Above Employee
    • eBook Product Manager
      • Feb 2009 - Apr 2013

      • Wrote the algorithm to set prices for all new ebooks and reprice ~17,500 titles in the catalogue, updating 3x per week based on changing demand patterns as the Kindle store continued to grow • Led the development of new systems for ebook pricing, distribution, and sales; managed partnership with an IT vendor and with Amazon, Google, B&N, MSFT, etc. • Delivered ~25 presentations to internal and trade groups in the US and Europe

    • Business Development Operations Manager
      • May 2006 - Feb 2009

      • Designed and implemented an end-to-end solution for an ebook supply chain, including identifying which products to produce, scaling from a starting inventory of 250 products up to 17,500 • Managed the relationship with Amazon's Kindle ebook store team, including product functionality and pricing

Education

  • University of Chicago
  • IATA Training
    Airline Revenue Management

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