Senior Principal Consultant

• Mar 2020 - Present

Joining Hummingbird Solutions (Planview lead partner - the leading PMO system integrator) as a principal consultant within the APAC region. It was my role to develop the existing governance and framework of a company’s “light tough” project management office into a fully functioning and well-defined program structure for the implementation and operational management of an ePMO PPM (Project Portfolio Management) platform solution. Key duties included: • Continuously review and improve delivery execution frameworks and optimise project delivery, including the development of standard project templates, processes, guides and tools and training to be utilised by the Program and its projects, in consultation with stakeholders. • Supporting the management of Scaled Agile delivery, including Agile tools (e.g., Jira, Kanban, etc) to ensure the team lives Agile values and principles and follows the processes and practices. • Advocate for project management and provide training and coaching to program team members • Confirmed mandatory deliverables are in-place for the program and its projects including risk-reward-complexity analysis • Support the PMO Manager in establishing and operating the PMO for a project, program, or portfolio. • Driving improvements and uplifting PMO capabilities • Developing and implementing robust processes, supporting the overall governance and controls • Refining existing PMO practices in line with changing requirements and assisting in the establishment of best practices and frameworks. With myself leading the engagement, I provided the customers executive team with recommendations of how to improve the project office by implementing a structured Project Portfolio Methodology and an overlying Project Portfolio Management (PPM) platform. This involved all facets of project management, governance, risk mitigation, regulatory initiatives, change management and remediation programs. Show less

Senior Project Manager

• Oct 2019 - Mar 2020

Joining Bluestone mortgage, a specialist residential mortgage lender with offices in Australia, New Zealand and Philippines. I was tasked with several key cloud-based projects: • Azure Cloud Transformation Project • Network Refresh (SDWAN) project • Automation Environments (SaaS and IaaS) Joining Bluestone mortgage, a specialist residential mortgage lender with offices in Australia, New Zealand and Philippines. I was tasked with several key cloud-based projects: • Azure Cloud Transformation Project • Network Refresh (SDWAN) project • Automation Environments (SaaS and IaaS)

Senior Project Manager

• May 2018 - Apr 2019

Joining Morgan Stanley Capital Index as a global migration project manager for: - Windows 10 - O365 (including Teams and OneDrive) encompassing over (4,000) mailboxes and 3,500 User home drives covering 25 sites globally and 250 “whiteglove” VIPs It was my role to build the migration team (8) and develop the various migration processes, working with the technical engineering functions (including Microsoft) to provide a seamless migration path for a range of technologies based around the two main tenants of WIN10 and O365 components. The two-stage migration approach was initially the deployment of a new WIN10 build to the organisation which was based around a streamlining of 3,000 applications. The O365 migration included both users home drive migration (3,500 Users) to OneDrive, as well as deployment of new mobility technologies (inTune) and a RSA token replacement (Microsoft MFA) and new updates to the VPN Profiles. The business engagement was also developed, including identification and engagement of SPOC’s (single point of contacts) for each business line along with communications plans for all migration components (pre and post) migration and supporting materials. Show less

Senior Project Manager

• Jan 2018 - May 2018

This short term engagement was to implement a cloud-based project portfolio management tool into the recently started PMO office at Hitachi-Vantara (London / Sydney, Australia). It was my role to implemented DAPTIV PPM tooling providing a customised platform tailored to the business processes of Hitachi-Vantara with recommendations on re-engineering some project management processes to bring the project team more in line with current PMO methodologies and practices. Beginning with conducting an analysis of the current project portfolio (50+ live projects) I began tailoring and implementing the PPM tool in a staged uptake, assisting the resource managers with identified business priorities and working with project managers to implement and use the PPM tool. As a result, the PMO began staffing and starting projects with resources which were available. The new processes alleviate the strain on the team, which corresponded to identification of better project priorities and reporting and overall visibility of the pipeline to senior management. Show less

Senior Project Manager

• May 2017 - Dec 2017

Running up-to 8 projects including: • Cisco Call Manager (CUCM) 11.1 upgrade and Integration to IPC Unigy (250 users) • 3rd Party Telcom migrations for FX application migrations (BCGTRader, Bloomberg, Reuters, ICAP) • New Internet Replacement connections and associated supporting service migrations (Netscalar, axway and Dealer Portals FX applications) It was my role to provide management oversight in regards to leading complex deliveries and coordinating activities by translating high level technical requirements into real world implementations. I provided technical understanding and expertise to be able to plan, manage and deliver Infrastructure services, covering: Data Centre, centrally-provisioned infrastructure services, WAN & LAN. Working with stakeholders to build strong relationships with the business and technology teams through open and honest dialogue was a key part of the role. One of the key projects I was also responsible for, was the migration and upgrade of multiple trading dependant FX front-office applications (Brokertec, Calapso, BCGTRader, Bloomberg, Reuters, ICAP, Marketwire) and associated service migrations. The role involved mobilization, management and coordination of multiple 3rd party supplies (BT-Australia, BT-UK, Telstra, service provider) and associated governance and financal control. Show less

Senior Project Manager

• Mar 2013 - Dec 2016

Worldpay (formerly RBS WorldPay) is the UK’s biggest payment processing company which provides payment services to internet retailers. Within my role as project manager I was responsible for the end to end delivery of all technology aspects of the projects, ensuring that they were delivered in line with the Worldpay governance model and standards. Working to deliver large complex deliveries within an Agile / Scrum framework in a fast-changing environment. I was responsible for coordination of the different technology workstreams involved in the delivery of a project, tracking progress against plan and prompt escalation of slippage, issues, risks and decisions allowing for timely mitigation. Managing issues and risks via a RAID reports, present project updates to Steering Committee/ Project Management Meetings, and ensured effective transition of new capabilities into the live environment. I was also be responsible for coordinating sign-off from technology stakeholders and conducting post implementation reviews, ensuring lessons learnt are built into processes going forwards. eCommerce Digital Application Projects The project leveraged the strategic supplier management deal with Endava for the supply of software development and testing services. For the following projects: • Next Generation Processing System (NGGP) – to provide a single platform that is agnostic of the different payment gateways • Tokenstore – a automatic token generation store for PAM numberings and card payments • My Business Hub (MBH) – a smart, tablet-based, integrated Point-of-Sale solution for SME’s • My Business Dashboard (MBD) - Online portal providing customers with card transaction and invoicing • Your market Place (YMP) - The market leading payment insights tool for historical data trend analysis Show less

Senior Project Manager

• Aug 2012 - Mar 2013

Reporting to the IT Director, my role was to project manage the provisioning and commissioning of a new data centre facilities, managing the selection process, requirements, build-out and new infrastructure deployment phases through to testing and final handover to the business. The project was primary focused on the selection of a new data centre, centrally based within the city of London to provide a dedicated caged-area over a 3 year contract, at a cost of £2.7M+ The fit-out and commissioning was to be achieved in extremely short timescales (under 4 months) to allow migrations to begin immediate at the signoff stage of the Data Centre. Providing strong interviewing, data discovery and collection skills in the assessment of the existing infrastructure estate to formulate a set of selection criteria for the new data centre and baseline the existing facilities  Service discovery was conducted via identification of the migration service/server candidate list, gathering and maintaining discovery data with tools and stakeholder interviews  Managing the selection process of Data Centre based around multiple factors including (Market Data interfaces, Connectivity, WAN carriers present, cost per Kw) as well as conducting a pricing analysis Providing project leadership with respect to data centre design and commissioning o Layout of cabinets and allocation to infrastructure teams (storage, server, networks) o Conducting an assessment of power and cooling requirements with respect to layout and attention to special requirements in regards to cabling, cooling and power Acting as the single point of contact with data centre vendor for capacity, design, implementation and support issues. Show less

Senior Project Manager

• Apr 2012 - Aug 2012

Paddington Central, 1 Kingdom St, London W2 6BY, UK Working within the Vodafone Technology / Infrastructure Services (VT-IS) group based in Paddington, London. My role was to provide project leadership in regards to the migration of an existing cloud based infrastructure hosting service to a new Data Centre. Following the acquisition of the Acens (Spanish) Data Centre by Telefonica, security concerns were raised within Vodafone. To mitigate these security risks, Vodafone decided that its cloud based Pontis systems should be relocated to its own dedicated Vodafone Data Centre based in Dublin. The cloud based service was used across 9 countries in Europe as well as being co-hosted in Israel. My role was in coordinating these large numbers of stakeholders during short migration windows available.  Managing the design effort with respect to (Hardware and Network equipment, interfaces design, security and solution architecture)  Engagement with potential hardware providers in order to: o Design systems that will be deployed in the new DC o Receive quotes for hardware purchase o Plan the transfer and decommissioning in the existing data centre  Engagement with potential movers in order to plan logistics of hardware transportation  Define the required infrastructure for data migration  Define detailed step-by-step data migration procedure, including fall-back procedures  Managing common design tasks including: o Participate in on-site and off-site scoping and design workshops o Participate in project planning sessions o Review project planning sessions  Good relationship building skills with virtual teams Provide all the necessary inputs and support to Vodafone in order to allow other parties to complete their planning and design work activities Show less

Project Manager (London)

• Nov 2010 - Apr 2012

Working within the Lloyds WMT&T infrastructure group, my role was to deliver multiple diverse infrastructure projects, based around variety of technologies, across 6 Data Centres and multiple environments. Proving project leadership and guidance of the project / technical teams, overseeing the delivery of the agreed infrastructure deliverables to time, cost and quality. I was also involved in a large scale program of work (Project Platinum) to migrate 30 business based critical applications from legacy production data centre (Lloyds internally managed) to new data centre facilities managed by a 3rd party (Sentrum & HP).  Monitoring and management of technical project risks and issues, dependencies, assumptions and constraints  Ensured alignment with the existing infrastructure and data centre standards and compliance with the technology roadmap  Establishing productive relationships and acting as a liaison between the business managers and the different technology teams (including 3rd party vendors).  Experience of delivering projects in partnership with third party suppliers (Sentrum & HP), whilst working on the client side of the outsource relationship  Directed activities of personnel to ensure project progresses was on schedule and within prescribed budget. Assessing progress against milestones, and taking immediate corrective actions to keep projects on track  Presenting infrastructure solutions, implementation and support plans, resource plans, costs and risks to customer and senior managers for commitment and approval  Span of projects would range from pure back-end infrastructure projects (Exchange 2010 upgrades, NetApp Filer migrations) to business financial systems (Swift & Broker gateway systems) through to Grid and High-performance cloud computing Multiple Data Centre migrations of both Platinum and Gold class banking applications utilizing various migration techniques (i.e. Shift and Lift, Swing, San Replication cutover) Show less

Project Management (London)

• Jun 2010 - Nov 2010

Transformation Project Manager (London)

• Sep 2007 - Aug 2010

Project Manager (London & Utrecht)

• 2006 - 2007

Project Manager (London)

• Jun 2004 - Sep 2006

Project Manager (London)

• Apr 2003 - Jun 2004

Technical Project Manager (Sydney, Australia)

• Oct 2002 - Apr 2003

Messaging Infrastructure Team Leader(Knutsford, Manchester)

• Sep 2001 - Aug 2002

Senior Infrastructure Consultant (Sydney, Australia)

• Feb 2001 - Aug 2001

Windows Consultant (Knutsford, Manchester)

• Oct 2000 - Feb 2001

Microsoft Engineer (Manchester)

• Oct 1998 - Aug 1999

Microsoft Technical Consultant (Manchester)

• 1996 - 1998