Experience

Formerra

• United States
• Plastics Manufacturing
• 100 - 200 Employee

• Global Director, Sales & Operations

  • Oct 2021 - Present

  Avon Lake, Ohio, United States


Avient Corporation
• United States
• Plastics Manufacturing
• 700 & Above Employee
• Global Strategic Sourcing Leader

  • Jul 2020 - Oct 2021


PolyOne

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Sourcing Manager

  • Oct 2016 - Jul 2020

  Avon Lake, Ohio

• Sourcing Manager

  • Oct 2015 - Oct 2016

  Avon Lake, Ohio



Target

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Store Team Leader

  • Nov 2012 - Oct 2015

  Macedonia, OH Coordinated all activities of a $29 million retail store, including Operations, Marketing, Strategic Planning, Human Resources, and P&L responsibility. • Organized and directed staff of 4 Executive Team Leaders, 11 Team Leaders, and 140 Team Members to create a guest-focused environment and surpass financial goals. • Collaborated with peers to recruit and develop new talent in the district and mentored multiple executives to help advance their careers. • Developed and instituted… Show more Coordinated all activities of a $29 million retail store, including Operations, Marketing, Strategic Planning, Human Resources, and P&L responsibility. • Organized and directed staff of 4 Executive Team Leaders, 11 Team Leaders, and 140 Team Members to create a guest-focused environment and surpass financial goals. • Collaborated with peers to recruit and develop new talent in the district and mentored multiple executives to help advance their careers. • Developed and instituted training program designed to fix poor credit and customer service scores, resulting in highest scores in the district in each area. • Directed new Executive and Store Team Leader training and development as District Training Sponsor. Onboarded and trained 4 new Store Team Leaders and helped create long-term developmental plans for all new leaders. • Launched new strategies for sales driving and expense reduction, such as Pay Online/ Pickup In Store, in the district through coordination with corporate partners and training peers.

• Executive Team Leader

  • Dec 2010 - Nov 2012

  Willoughby, OH Directed all sales driving and customer service activity in a $30 million retail store, including Operations, Marketing, and Human Resources. • Motivated 4 Team Leaders and 100 Team Members to execute daily operations and drive sales. • Increased credit application numbers by 400% through training and development of staff and used model to help other stores as the District Conversion Captain. • Recruited and trained Executives as part of the Recruiting Team and the Executive Trainer… Show more Directed all sales driving and customer service activity in a $30 million retail store, including Operations, Marketing, and Human Resources. • Motivated 4 Team Leaders and 100 Team Members to execute daily operations and drive sales. • Increased credit application numbers by 400% through training and development of staff and used model to help other stores as the District Conversion Captain. • Recruited and trained Executives as part of the Recruiting Team and the Executive Trainer for the district. • Increased customer service numbers to 2nd in the region through service based training of Team Members and increasing workflow efficiency.



ComDoc, Inc.

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Account Specialist/ Area Sales Rep

  • May 2010 - Dec 2010

  Broadview Heights, OH Coordinated sales activity and new business acquisition in downtown Cleveland market. Collaborated with corporate training team to teach and train new customers on product line. Developed base of potential customers through sales promotional activity and networking.



Macy's

• 1 - 100 Employee

• Assistant General Manager

  • Sep 2009 - Mar 2010

  Fairlawn, OH Facilitated all activity of a $34 million retail store, including executive development, Human Resources, Operations, Marketing, and P&L responsibility. • Managed staff consisting of 11 Sales Managers, 60 full time employees, and 90 part time employees and created succession plans for associate and manager growth. • Achieved $500K sales increase over forecast by developing and implementing a program focused on improvement of sales techniques to boost selling capabilities throughout… Show more Facilitated all activity of a $34 million retail store, including executive development, Human Resources, Operations, Marketing, and P&L responsibility. • Managed staff consisting of 11 Sales Managers, 60 full time employees, and 90 part time employees and created succession plans for associate and manager growth. • Achieved $500K sales increase over forecast by developing and implementing a program focused on improvement of sales techniques to boost selling capabilities throughout the store, resulting in 2nd best sales performance for the district. • Redesigned HR strategy to align hiring, training, and scheduling to business needs and improve retention. • Implemented new strategy to for long-term P&L growth by focusing on credit growth, customer service, and expense reduction, resulting in a 15% increase over plan in credit sales.

• District Merchant - Cleveland/Akron/Canton District

  • May 2008 - Sep 2009

  Richmond Heights, OH Adjusted product assortments, redesigned floor layouts, and built long-term strategic financial plans for the Men's Department in 12 Northeast Ohio locations, a sales volume of over $40 million. • Trained store management and associates on product lines and sales building techniques by coordinating with vendors and corporate partners to help drive sales. • Coordinated sales efforts of 12 stores by developing best practices in operations, marketing, and new business development… Show more Adjusted product assortments, redesigned floor layouts, and built long-term strategic financial plans for the Men's Department in 12 Northeast Ohio locations, a sales volume of over $40 million. • Trained store management and associates on product lines and sales building techniques by coordinating with vendors and corporate partners to help drive sales. • Coordinated sales efforts of 12 stores by developing best practices in operations, marketing, and new business development, generating the 3rd best sales performance in the region. • Increased Gross Margin by 5% across the district by focusing on inventory turnover and building selling techniques to increase regular price sell-off. • Promoted customer service by properly aligning product lines with individual customer bases, resulting in a 5% increase in customer service scores across the district.

• Merchandising Team Manager

  • May 2007 - May 2008

  Strongsville, OH Directed day-to-day operations for a $27 million retail store, including scheduling, merchandise processing, merchandising, inventory control, and P&L. • Managed staff consisting of 2 managers, 5 full time employees, and 30 part time employees and was responsible for all merchandise and visual related aspects of the store. • Recruited, interviewed, scheduled, and trained new associate team members and represented the company in executive recruitment efforts on college… Show more Directed day-to-day operations for a $27 million retail store, including scheduling, merchandise processing, merchandising, inventory control, and P&L. • Managed staff consisting of 2 managers, 5 full time employees, and 30 part time employees and was responsible for all merchandise and visual related aspects of the store. • Recruited, interviewed, scheduled, and trained new associate team members and represented the company in executive recruitment efforts on college campuses. • Achieved 1st place finish in sales for the district by establishing, training, and directing new team. • Pursued P&L opportunities in sales and credit through consistent interaction with buying, planning, and merchandising offices based on demographic opportunities and cost reductions. • Coordinated with Sales Managers on product knowledge and associate training seminars aimed at boosting customer service and retention scores, resulting in a 5% increase in customer service scores.

• Divisional Sales Manager

  • May 2006 - May 2007

  Strongsville, OH Drove sales promotion activity of several retail departments totaling $19 million in sales volume. • Directed staff of 8 Sales Managers, 45 full time employees, and 70 part time employees and executed Change Management efforts in conversion from Kaufmann's to Macy's. • Recruited and trained new staff members in store operations, marketing, and sales promotion techniques. • Developed and promoted credit awareness programs focusing on increased training and feedback for associates… Show more Drove sales promotion activity of several retail departments totaling $19 million in sales volume. • Directed staff of 8 Sales Managers, 45 full time employees, and 70 part time employees and executed Change Management efforts in conversion from Kaufmann's to Macy's. • Recruited and trained new staff members in store operations, marketing, and sales promotion techniques. • Developed and promoted credit awareness programs focusing on increased training and feedback for associates, resulting in an increase of 140% over goal.

• Area Sales Manager

  • Oct 2004 - May 2006

  Strongsville, OH Developed programs to promote sales and achieve goals of a $3.5 million department. • Managed staff of 7 full time employees and 10 part time employees and created daily sales goals. • Trained department associates in operations of store/department, sales techniques, customer service, credit procedures and creating additional business