Mike Joslin
Managed Services Technician at Encompass IT Solutions, LLC- Claim this Profile
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Topline Score
Bio
Robert (Bob) Smith
I have observed this young man interact with customers and he impressed me with his professionalism that is beyond his years. Don't let his age fool you, Michael is a true professional and when recently thrown in a position he was not fully prepared for he not only carried it out to the best of his ability he took charge and was an inspiration for those he works with. I am going to enjoy watching the progression of this young man as I am certain he will do very well in his career.
Robert (Bob) Smith
I have observed this young man interact with customers and he impressed me with his professionalism that is beyond his years. Don't let his age fool you, Michael is a true professional and when recently thrown in a position he was not fully prepared for he not only carried it out to the best of his ability he took charge and was an inspiration for those he works with. I am going to enjoy watching the progression of this young man as I am certain he will do very well in his career.
Robert (Bob) Smith
I have observed this young man interact with customers and he impressed me with his professionalism that is beyond his years. Don't let his age fool you, Michael is a true professional and when recently thrown in a position he was not fully prepared for he not only carried it out to the best of his ability he took charge and was an inspiration for those he works with. I am going to enjoy watching the progression of this young man as I am certain he will do very well in his career.
Robert (Bob) Smith
I have observed this young man interact with customers and he impressed me with his professionalism that is beyond his years. Don't let his age fool you, Michael is a true professional and when recently thrown in a position he was not fully prepared for he not only carried it out to the best of his ability he took charge and was an inspiration for those he works with. I am going to enjoy watching the progression of this young man as I am certain he will do very well in his career.
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Credentials
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MCPS: Microsoft Certified Professional
MicrosoftFeb, 2017- Sep, 2024 -
MS: Windows 7, Configuring
MicrosoftFeb, 2017- Sep, 2024
Experience
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Managed Services Technician
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Aug 2021 - Present
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Cloudsmart, Inc.
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United States
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Information Technology & Services
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1 - 100 Employee
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Managed Service Technician
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Jul 2017 - Jun 2021
Worked with Clients to respond to service requests, managed projects and deployments. In addition to managing client hardware and networks. Worked with Clients to respond to service requests, managed projects and deployments. In addition to managing client hardware and networks.
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The Hidden Still
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United States
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Dishwasher
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Apr 2017 - Oct 2017
Sanitize dishes, kitchen, food preparation equipment, or utensils. Sanitize dishes, kitchen, food preparation equipment, or utensils.
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Apple Valley Bowl
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United States
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Recreational Facilities
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1 - 100 Employee
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Front Desk
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Aug 2016 - Apr 2017
Bowling alley in Southington, Connecticut Bowling alley in Southington, Connecticut
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Coventry Public School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Junior Technician
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Nov 2014 - Jul 2016
My Responsibilitys consisted of desktop support and maintenance My Responsibilitys consisted of desktop support and maintenance
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Education
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Porter and Chester Institute
Other, Computer Networking Technology