Principal Consultant

• Aug 2023 - Present

Senior Software Quality Assurance Engineer

• Sep 2022 - Feb 2023

Writing and executing API tests against ColdStream Select using SmartBear’s ReadyAPI. Also, testing SensiWatch Platform’s ability to monitor the transportation of product during inbound and outbound trips. Writing and executing API tests against ColdStream Select using SmartBear’s ReadyAPI. Also, testing SensiWatch Platform’s ability to monitor the transportation of product during inbound and outbound trips.

Software Test Engineer

• May 2022 - Sep 2022

API testing of Delta Dental member profiles via test automation scripts written in Python that use PyTest for pass/fail testing. Verifying that the data from the legacy environment matches the data read by the API in the newer environment. Team lead and spokesperson running daily standups and acting as the voice of the team for upper management. API testing of Delta Dental member profiles via test automation scripts written in Python that use PyTest for pass/fail testing. Verifying that the data from the legacy environment matches the data read by the API in the newer environment. Team lead and spokesperson running daily standups and acting as the voice of the team for upper management.

Software Test Automation Engineer

• Sep 2021 - Apr 2022

Creating Ranorex test automation test suites that include test scenarios and test cases testing the GUI interface of an app that runs a machine that tests semiconductor devices using Ranorex C#. Creating Ranorex test automation test suites that include test scenarios and test cases testing the GUI interface of an app that runs a machine that tests semiconductor devices using Ranorex C#.

Software Quality Assurance Engineer

• Jan 2021 - Jul 2021

Manually testing Patient Monitoring Information Software (PIC) that can display multiple bedsides. Testing is performed in an FDA environment. Responsibilities: • Reading of FDA documentation • Running test cases in Microsoft Test Manager (MTM) • Opening/Resolving/Closing STICRs (bugs) in Azure Devops • Updating, maintaining, and configuring a multi-tier server configuration that includes Patient Bedside Monitors Manually testing Patient Monitoring Information Software (PIC) that can display multiple bedsides. Testing is performed in an FDA environment. Responsibilities: • Reading of FDA documentation • Running test cases in Microsoft Test Manager (MTM) • Opening/Resolving/Closing STICRs (bugs) in Azure Devops • Updating, maintaining, and configuring a multi-tier server configuration that includes Patient Bedside Monitors

Senior Software Test Automation Engineer at SharkNinja

• Jul 2020 - Nov 2020

For the past few months I have been learning about Shark's family of robot vacuum cleaners and I have written Python tools for testing the robot. My work is done remotely. Accomplishments: • Created a Linux environment with the latest version of Ubuntu (20.04) where I do the majority of my development. • Developing and running automated tests in a virtual environment (venv and Pyenv), in the terminal and also in Visual Studio Code. • Created the following tools: 1. a Windows based Python graphing tool for manual QA that takes the X-Y column of multiple Excel files and graphs the path of the robot during an infinite docking session. The tool reduces the size of the graphs so that they all fit on a single worksheet . 2. a Linux based Python log file copier that copies files from a robot to a local laptop. 3. a Linux based Python robot identification tool that extracts the model number of a robot using BDP (Back Door Protocol) • Performed infinite docking tests against three different families of robot vacuum cleaners. • Executed unit tests in Pytest • Created and executed tasks in JIRA, as well as entering defect • Attended and participated in daily standups Show less

Electrical and Order Fulfillment Associate

• Apr 2019 - Jul 2020

Software Quality Assurance Consultant

• Jan 2018 - Jul 2018

I manually tested Volicon's flagship product, Observer, a TS (transport stream) and OTT (over-the-top) video application used to capture video clips. I also followed a task agenda that was maintained in Google Sheets. The agenda was designed for learning the application and it’s supporting modules. Testing included using browser development tools and performing backend and front-end test analysis where I used Sequel Pro to access a MySQL database and run queries as well as make changes to the database. My successes included: * writing many test cases for features that I was testing that test cases had never been written for before * creating illustrated user manuals on features based on the test cases that I had written * learning a complex and fun product thoroughly and quickly Show less

Quality Assurance Consultant

• Sep 2017 - Nov 2017

• Manually testing a mobile and web application that streams and downloads video, as well as creating test runs and writing test cases in Test Rails • Google Analytics testing, tracking user activity in the US and China • Regression testing and writing problem reports in JIRA • Participating in daily scrums • Manually testing a mobile and web application that streams and downloads video, as well as creating test runs and writing test cases in Test Rails • Google Analytics testing, tracking user activity in the US and China • Regression testing and writing problem reports in JIRA • Participating in daily scrums

Senior Software Quality Assurance Consultant

• 2016 - 2017

Testing an Angular/JS application that is used by researchers and scientists to create cohort and case-control studies that are based on exposures and outcomes. • Delivered DEVEXI's first application to production after it was 3 years in development. • Wrote test plan based on requirements. • Instrumental in choosing and implementing a test management tool. • Wrote, executed, and tracked test scenarios using QMetry test management test tool; a JIRA add- on. Show less

Senior Software Quality Assurance Engineer

• 2016 - 2016

SessionM produces customized loyalty software for small and large commercial businesses in a variety of industries. The software runs on desktop and mobile devices. Responsibilities include: - writing test plans in Google Docs based on functional requirements and UX design specs - writing and executing test cases in TestLink and Test Rails - evaluating unit tests with rSpec - Taught proper application of QA process and methodology, and provided guidance and instruction to junior engineers and interns - contributing to the QA process improvement effort - attending project team standup meetings - deployment of builds using Git and Jenkins Show less

Lead Software Quality Assurance Engineer

• 2013 - 2016

Tested CMS Online, a complex application targeted toward employee's in the oil and gas industry. It assesses competency gaps in an employee's job knowledge. CMS Online also assesses how well employee's are complying with local government regulations. * Wrote and executed manual test cases for IHRDC's competency and compliance Web application whose target group are employees in the oil and gas industry. * Backend testing, running SQL Queries on a Microsoft SQL Server 2008 r2 database. * Provided guidance and instruction on the product and the execution of test cases that I wrote. * Ran a daily stand-up as a Scrum Master. * Attended Sprint, Product, Gate, and weekly project review and status meetings representing Quality Assurance Show less

Software Quality Assurance Analyst (Consultant)

• 2012 - 2013

The Bloodhound project involved manually validating the interaction of the viewing station software with blood analyzer hardware. The Viewing Station Software runs on a MacIntosh, and the blood Analyzer is accessed using a Test Client whose operating system is Ubuntu Linux. As a contributor, and also a process team lead, our testing included writing and manually executing test cases. During Verification and Validation (V&V), I performed manual testing as a representative of CMI at KMC (Elbit Systems) on the bloodhound Analyzer in preparation for Clinical Trials. All testing was tracked in IBM Rational DOORS (test management program). CMI’s goal was the attainment of ISO certification, CE Marking, and FDA certification. Show less

Software Quality Assurance Analyst (Consultant)

• 2011 - 2012

Testing healthcare informatics and analytics software, focusing specifically on compliance through registry guidelines. Created and implemented test plans and test cases based on requirements compiled by Business Analysts. Also, wrote complex SQL queries to a Microsoft SQL Server 2008 database for backend/frontend comparative analysis. Performance testing on latency issues reported by customers. Introduced quality assurance processes based on Agile Scrum principles. Testing healthcare informatics and analytics software, focusing specifically on compliance through registry guidelines. Created and implemented test plans and test cases based on requirements compiled by Business Analysts. Also, wrote complex SQL queries to a Microsoft SQL Server 2008 database for backend/frontend comparative analysis. Performance testing on latency issues reported by customers. Introduced quality assurance processes based on Agile Scrum principles.

Software Quality Assurance Automation Consultant

• Nov 2010 - Apr 2011

Fixing and writing automation scripts using Test Partner and managing them with QA Director Fixing and writing automation scripts using Test Partner and managing them with QA Director

Software Quality Assurance Analyst (Consultant)

• 2011 - 2011

Manually testing internal customer (European, American, and Canadian) POS (Point-Of-Sale) transactions at the cash register; verifying register output printed on receipts. Writing and executing test plans written in SilkTest and Zeenyx. Also performing ambiguity reviews on test plans and requirements documentation. Setting up and running SilkTest scripts. Manually testing internal customer (European, American, and Canadian) POS (Point-Of-Sale) transactions at the cash register; verifying register output printed on receipts. Writing and executing test plans written in SilkTest and Zeenyx. Also performing ambiguity reviews on test plans and requirements documentation. Setting up and running SilkTest scripts.

Software Quality Assurance Engineer

• 2010 - 2010

Composing test cases for a Web application that includes sitemap testing of multiple versions of a service. The service provides users with the ability to search for information on the Internet based on topics and articles, as well as local referrals to companies that provide services relevant to the individual search in the form of advertisements. I have also created test automation using Selenium. This has increased the speed and efficiency of testing by 92%. Other responsibilities include the installation as well as the deployment of the software. Show less

Senior Software Quality Assurance Engineer

• 2004 - 2009

Performed manual and automated testing of AIR’s property/casualty .NET SaaS and Web service software product that calculated loss estimates on residential and commercial properties, based on catastrophic risk analysis. I also tested AIR's reinsurance product. Successes included: • Technical Lead - Leading the QA testing effort through multiple product releases • Providing guidance to resources in India and the United States. Due to my leadership abilities, there was a 35% increase in total automation test coverage from a rate of 50%. Plus there was also a 100% increase in test quality; a byproduct of adhering to my test plan and test cases. This enabled us to repeatedly deliver our product every 6 weeks to customers, as required by product management. • Created XML test scripts to test the Web service that resulted in more test granularity. • Created SQL queries to find out property information stored in Oracle and Microsoft SQL databases. Reference: David Wilson Director, Product Management at AIR Worldwide AIR Worldwide In the mid-2000s, I was the Product Manager of a .NET web based replacement cost estimation application used by over 50,000 users, I worked with QA on test cases, reviewing test plans, and scheduling testing for enhancements or bug fixes for quarterly releases. Mike was the lead QA resource for this web application, and worked on it for several years. Mike was very hard working, dedicated and willing to work nights or weekends (when needed) and completed his work on time and with good quality and test coverage. The application was complex, with many underlying web services and data layers, so required attention to detail, careful coordination, flexibility, and working with a large team. Mike developed and executed the QA test plans, and reviewed and published the test plan results. Testing included manual and automated testing using various QA tools. Show less

Senior Software Quality Assurance Engineer

• 1998 - 2002

Lead QA Engineer on a telephony load test team, responsible for running automated tests against an application that used voice recognition to access a Personal Address Book, Voice Mail, and Voice Marks via VoiceXML. Automated load testing was performed using a Hammer Load Blaster across a LAN over TCP/IP using the telephony protocols MFC-R2, INAP, SS7, and Wink Start. • Trained colleagues on how to setup, configure, and run a load test on an ISDN call generator and a Hammer Load Blaster. • Team lead, successfully updated Development Quality Assurance ISO-9001 process documents. • On-site product upgrade/rollback (Greece) of voice messaging/SMS product. Resulted in one of the most successful on-site tests with only a few observations noted by the customer. • Provided a more cost effective telephony load test equipment solution that resulted in a 75% savings. • Monitored performance of application during overnight load tests using Microsoft NT Performance studio. Provided nightly reports on the performance of the load. Show less

Software Quality Assurance Engineer

• 1996 - 1998

Concurrently learned about the AS/400 and tested AS/400 emulation software. Other products tested were Internet software that interacted with AS/400 OS systems through an SNA server. Testing included verifying the software’s ability to interact with SQL and MS-Access database. • Maintained and enhanced Lotus Notes problem-reporting database. • Generated and negotiated a proposal to upgrade the Quality Assurance lab test equipment. • Implemented web automation using Web Load and Microsoft Visual Test. Show less

Software Quality Assurance Engineer

• 1993 - 1995

Verified quality and reliability of network tape backup software with associated SCSI drivers. Performed tests over a Thin Ethernet network. Protocols used during testing were IPX/SPX, TCP/IP, NetBIOS, and DDP. Wrote test plans, test procedures, test reports, and product release notes. Trained junior engineers/interns from Worcester Polytechnic Institute. • Contributed to the set up, configuration, and maintenance of a test network of 50 Personal Computers (PCs) that contained multiple operating systems, hubs, and routers. Maintenance included installing IBM, Microsoft, and Novell operating systems. • Automated network backup testing using Rational’s SQA Robot. Show less

Software Quality Assurance Engineer

• 1991 - 1992

Responsibilities included writing test plans, defect reports, and executing test cases against the Phoenix BIOS on a variety of hardware platforms. Responsibilities included writing test plans, defect reports, and executing test cases against the Phoenix BIOS on a variety of hardware platforms.