Michael Barnes

Chief Operating Officer at Bicycle Broker Inc.
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Contact Information
Location
CA
Languages
  • English -

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Experience

    • Canada
    • Insurance
    • 1 - 100 Employee
    • Chief Operating Officer
      • Jan 2023 - Present

      Bicycle Broker Insurance is Canada’s resource for Cycling Insurance recommendations and broker services. We are a fast-growing team of insurance experts and passionate cyclists, working together to build a brand that supports the bike industry, stakeholders and enthusiasts. My role as Chief Operating Officer is focused on expanding the commercial lines offering and the newly launched e-commerce platform while managing the day to day operations of the brokerage. https://bicyclebroker.ca/

    • Canada
    • Insurance
    • 1 - 100 Employee
    • APOLLO | Director, Account Management
      • Feb 2022 - Nov 2022

      Built, led and scaled the direct to consumer arm known as the Apollo Agency.Responsible for scaling the Agency from $0 to $10M in Gross Written Premium, 35,000 customers and built a team of 25 employees.Responsible for reporting KPI’s and GWP to the C-Suite and entire organization. Hiring and managing the team, while capacity planning and compensation modeling.Managed projects with key stakeholders, ranging from the products, marketing, finance, development and support teams. Mapped enhancements to the platform and products including a client portal, automating endorsements, cancellations, payments, and implementation of Auto-Renewals. Nurtured customer base, improving customer satisfaction and Retention ratios.

    • APOLLO | Team Lead, Account Management
      • Jun 2021 - Jan 2022

    • APOLLO | Account Manager
      • Jan 2021 - May 2021

    • Canada
    • Insurance
    • 1 - 100 Employee
    • Commercial Lines Account Executive
      • May 2019 - Dec 2020
    • United States
    • Insurance
    • 1 - 100 Employee
    • Commercial Account Executive
      • Aug 2017 - Apr 2019
    • Canada
    • Insurance
    • 1 - 100 Employee
    • Commercial Sales Representative
      • Apr 2015 - Jul 2017
    • Franchise Owner
      • Sep 2011 - Sep 2013

      Owned and operated a Franchise in the Winnipeg area for 2 years (8 summer months). My role was to designing and implementing marketing programs, coordinating recruiting efforts and selection of painters, management of staff/crew members, being in charge of various production related roles, organizing bi-weekly payrolls, other administrative functions and client relations. At my time with Student Works Painting I was responsible for employing over 20 employees with about $100,000 in production.

Education

  • The University of Winnipeg
    Bachelor’s Degree, Marketing and International Business
    2010 - 2015
  • Insurance Institute of Canada
    CIP, Insurance
    2017 - 2024
  • Insurance Institute of Canada
    CAIB, Insurance
    2016 - 2017

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