Mike Young
Project Assistant at Industrial Louvers- Claim this Profile
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Bio
Gail P.
I enjoyed working with Mike since he always has a positive attitude and team player mentality. Mike displays a strong work ethic with attendance, attention to detail, and pitching in when needed.
Guy Christiansen
I would highly recommend Mike Young as a Candidate for Employment. Mike was employed by Black Box Network Services as a Customer Service Representative for the last Fifteen years and reported directly to me for the last Ten Years. Mike was responsible for all Equipment Return Authorizations including all order entry, follow up and interaction with Sales and the Customer. He also performed all order entry for Inter-company Sales along with a multitude of other duties. His Communication skills are exemplary. He is always willing to take on any new tasks without complaint and has always had a let's get the job done, I can do anything attitude. He's Organized and Extremely Reliable. Mike would be a tremendous asset for your Company. Our loss will be someone else's gain. Guy
Gail P.
I enjoyed working with Mike since he always has a positive attitude and team player mentality. Mike displays a strong work ethic with attendance, attention to detail, and pitching in when needed.
Guy Christiansen
I would highly recommend Mike Young as a Candidate for Employment. Mike was employed by Black Box Network Services as a Customer Service Representative for the last Fifteen years and reported directly to me for the last Ten Years. Mike was responsible for all Equipment Return Authorizations including all order entry, follow up and interaction with Sales and the Customer. He also performed all order entry for Inter-company Sales along with a multitude of other duties. His Communication skills are exemplary. He is always willing to take on any new tasks without complaint and has always had a let's get the job done, I can do anything attitude. He's Organized and Extremely Reliable. Mike would be a tremendous asset for your Company. Our loss will be someone else's gain. Guy
Gail P.
I enjoyed working with Mike since he always has a positive attitude and team player mentality. Mike displays a strong work ethic with attendance, attention to detail, and pitching in when needed.
Guy Christiansen
I would highly recommend Mike Young as a Candidate for Employment. Mike was employed by Black Box Network Services as a Customer Service Representative for the last Fifteen years and reported directly to me for the last Ten Years. Mike was responsible for all Equipment Return Authorizations including all order entry, follow up and interaction with Sales and the Customer. He also performed all order entry for Inter-company Sales along with a multitude of other duties. His Communication skills are exemplary. He is always willing to take on any new tasks without complaint and has always had a let's get the job done, I can do anything attitude. He's Organized and Extremely Reliable. Mike would be a tremendous asset for your Company. Our loss will be someone else's gain. Guy
Gail P.
I enjoyed working with Mike since he always has a positive attitude and team player mentality. Mike displays a strong work ethic with attendance, attention to detail, and pitching in when needed.
Guy Christiansen
I would highly recommend Mike Young as a Candidate for Employment. Mike was employed by Black Box Network Services as a Customer Service Representative for the last Fifteen years and reported directly to me for the last Ten Years. Mike was responsible for all Equipment Return Authorizations including all order entry, follow up and interaction with Sales and the Customer. He also performed all order entry for Inter-company Sales along with a multitude of other duties. His Communication skills are exemplary. He is always willing to take on any new tasks without complaint and has always had a let's get the job done, I can do anything attitude. He's Organized and Extremely Reliable. Mike would be a tremendous asset for your Company. Our loss will be someone else's gain. Guy
Credentials
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Excel 2016: Introduction to Formulas and Functions
LinkedInNov, 2018- Nov, 2024
Experience
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Industrial Louvers
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United States
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Construction
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1 - 100 Employee
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Project Assistant
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Jun 2022 - Present
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PTS Products
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Customer Service Representative
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May 2020 - Jun 2022
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Black Box Resale Services
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United States
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Telecommunications
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1 - 100 Employee
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Customer Service Representative/Returns Coordinator
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Oct 2006 - Apr 2020
Job was downsized due to the recent Covid Virus situation. Would love to continue this kind of work! EMPLOYMENT EXPERIENCE Returns Coordinator/Customer Service Representative, Black Box, Maple Grove, MN, June 2006 - 2020 • Receive and enter purchase orders for internal /external Black Box customers. • Provide pricing and availability for internal /external Black Box customers. • Coordinate returns and credits • Organize voice installation projects and… Show more Job was downsized due to the recent Covid Virus situation. Would love to continue this kind of work! EMPLOYMENT EXPERIENCE Returns Coordinator/Customer Service Representative, Black Box, Maple Grove, MN, June 2006 - 2020 • Receive and enter purchase orders for internal /external Black Box customers. • Provide pricing and availability for internal /external Black Box customers. • Coordinate returns and credits • Organize voice installation projects and billings. • Arrange repairs for internal /external Black Box customers. • Manage of parts creation (add/delete) for the Resale division of the company. • Train new sales hires on how to use the PeopleSoft software system. • Provide primary backup for the intercompany business of Black box Resale Services. Show less Job was downsized due to the recent Covid Virus situation. Would love to continue this kind of work! EMPLOYMENT EXPERIENCE Returns Coordinator/Customer Service Representative, Black Box, Maple Grove, MN, June 2006 - 2020 • Receive and enter purchase orders for internal /external Black Box customers. • Provide pricing and availability for internal /external Black Box customers. • Coordinate returns and credits • Organize voice installation projects and… Show more Job was downsized due to the recent Covid Virus situation. Would love to continue this kind of work! EMPLOYMENT EXPERIENCE Returns Coordinator/Customer Service Representative, Black Box, Maple Grove, MN, June 2006 - 2020 • Receive and enter purchase orders for internal /external Black Box customers. • Provide pricing and availability for internal /external Black Box customers. • Coordinate returns and credits • Organize voice installation projects and billings. • Arrange repairs for internal /external Black Box customers. • Manage of parts creation (add/delete) for the Resale division of the company. • Train new sales hires on how to use the PeopleSoft software system. • Provide primary backup for the intercompany business of Black box Resale Services. Show less
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Black Box Resale Services
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United States
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Telecommunications
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1 - 100 Employee
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Senior Distribution Center Specialist
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Oct 2004 - Jan 2006
Receive inbound warranty, customer credit, MAC orders, advance orders and Po’s into the PeopleSoft system. Processed warranty claims for in/out of warranty items Determined RMA's that were not setup or had incorrect infomation Contact Sales Representatives involved with incorrect RMA’s via email or face to face, provided information to help get corrections made. Provided technical assistance on computer system challenges Receive inbound warranty, customer credit, MAC orders, advance orders and Po’s into the PeopleSoft system. Processed warranty claims for in/out of warranty items Determined RMA's that were not setup or had incorrect infomation Contact Sales Representatives involved with incorrect RMA’s via email or face to face, provided information to help get corrections made. Provided technical assistance on computer system challenges
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Premier Voice and Data Solutions
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Champlin, Minnesota, United States
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Warehouse Manager- Computer network lead
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Jan 1999 - Oct 2004
Managed telecom equipment related warehouse Processed orders for customers Maintained critical warehouse equipment Refurbished,tested and packaged used equipment for resale Operated forklift for truck loading and unloading Prepared pallets for shipment Ran, maintained and troubleshot a 10-user computer network. Ordered supplies for the warehouse and maintained an inventory of new equipment. Managed telecom equipment related warehouse Processed orders for customers Maintained critical warehouse equipment Refurbished,tested and packaged used equipment for resale Operated forklift for truck loading and unloading Prepared pallets for shipment Ran, maintained and troubleshot a 10-user computer network. Ordered supplies for the warehouse and maintained an inventory of new equipment.
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Education
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Cooper High School
High School Diploma -
North Hennepin Community College
Associates of Arts, Business Administration and Management, General